Partner with IT and Product Managers to prioritize ServiceNow/Oracle roadmaps, driving system ... Track and report on quarterly OKRs and department initiatives, driving tasks and timelines to ...
Partner with IT and Product Managers to prioritize ServiceNow/Oracle roadmaps, driving system ... Track and report on quarterly OKRs and department initiatives, driving tasks and timelines to ...
We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of ... Partner with IT and Product Managers to prioritize ServiceNow/Oracle roadmaps, driving system ...
We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of ... Partner with IT and Product Managers to prioritize ServiceNow/Oracle roadmaps, driving system ...
Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
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Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
Document Control
Springville, UT · On-site
Conduct periodic audits of SOPs, record, and report results to ensure alignment with updated ... Oracle experience a plus, but not required. * Must be flexible and adaptable to a fast pace ...
... Forms 5471, 8858, 8865, and 1118, as well as VAT/GST and other indirect taxes. * Tax Provision ... Proficiency with tax reporting software (e.g., ONESOURCE) and ERP systems (e.g., SAP, Oracle, Net ...
... Forms 5471, 8858, 8865, and 1118, as well as VAT/GST and other indirect taxes. * Tax Provision ... Proficiency with tax reporting software (e.g., ONESOURCE) and ERP systems (e.g., SAP, Oracle, Net ...
Oracle Forms Reports information
See Utah salary details
$4.81 - $9.59
0% of jobs
$9.59 - $14.36
0% of jobs
$14.36 - $19.14
0% of jobs
$19.14 - $23.91
0% of jobs
$23.91 - $28.69
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$28.69 - $33.46
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$33.46 - $38.24
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$38.24 - $43.01
0% of jobs
$43.01 - $47.79
0% of jobs
$47.79 - $52.56
0% of jobs
$53.76 is the 25th percentile. Wages below this are outliers.
$52.56 - $57.34
100% of jobs
$4
$57
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Posted 5 days ago
Job description
The Field Service Program Coordinator sits at the intersection of Field Service operations, systems, and strategy, ensuring that our Field Service Partner (FSP) technician network is expertly onboarded, continuously trained, and supported by robust systems and workflows.This role blends process and project leadership skills along with hands-on "doer" activities with the end goal of ensuring our FSP network can successfully deliver on their mandate of providing exceptional service to LVT's customers.
ROLE RESPONSIBILITIES1. Partner Lifecycle & Onboarding- End-to-End Lifecycle program: Design and coordinate the full lifecycle of FSP onboarding and offboarding.
- Process Creation: Establish a standardized process from contract execution to the first work order to ensure consistency. Implement that process in partnership with FSP Managers and other internal constituents responsible for FSP success.
- Credentials: Manage the creation and distribution of Field Service ID badges.
- SOP Development: Design, document, and refine Standard Operating Procedures (SOPs) for applicable field service processes and procedures.
- Quality Assurance: Organize and conduct work order audits to ensure consistent instructions and details are provided to technicians.
- Network Administration: Own and manage the Technician Territory Map. Assist in analyzing geographic gaps and collaborate with Field Service leadership in our recruitment strategies to achieve and maintain 100% coverage in areas where we serve.
- Training Oversight: Oversee and track both initial onboarding and ongoing technician training programs.
- Communications Management: Manage the FSP communications process, including the distribution of Field Service Bulletins and training updates.
- System Admin: Serve as the FS system administrator for non-IT tasks (e.g., Intake Forms, Pre-delivery checklists, work order templates).
- IT Liaison: Partner with IT and Product Managers to prioritize ServiceNow/Oracle roadmaps, driving system automation, UI improvements, and data integrity.
- Operational Rollout: Translate product roadmaps into actionable training materials and operational workflows for internal teams and partners.
- Meeting Leadership: Own the planning and execution of quarterly FSP calls and FSP Advisory Board meetings, including agenda setting and slide deck preparation.
- Performance Tracking: Track and report on quarterly OKRs and department initiatives, driving tasks and timelines to ensure project completion.
- Experience: 3-5 years in field service operations, program coordination, or project management.
- Systems Proficiency: Hands-on experience with ServiceNow, Oracle, or similar Enterprise Resource Planning (ERP) / Field Service Management (FSM) platforms.
- Analytical Skills: Ability to analyze geographic data and service coverage maps to drive recruitment.
- Communication: Exceptional written and verbal communication skills for managing executive-level meetings and technical bulletins.
Organization: Proven ability to manage complex, multi-step lifecycles and cross-functional projects.