Oracle Field Service Engineer Jobs (NOW HIRING)

Job Summary:
Sonsoft Inc. is a USA based corporation specializing in Software Development, Software Consultancy, and Information Technology Enabled Services. They are seeking a Senior Oracle Field Service Cloud (TOA) professional with extensive experience in implementation and consultation to support their growing business.
Responsibilities:
• Should have 8+ years of hands- on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.
• Should have experience in core implementation, business architect, product support, technical architecture evaluation.
• Should have played a client facing role as a Technology Architect / Lead Consultant.
• Should have worked in an onsite-offshore engagement.
• Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.
• Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.
• Strong Functional expertise and implementation/configuration experience in the following modules:
• Oracle Field Service Core Manage
• Oracle Field Service Mobility
• Oracle Field Service Collaboration
• Oracle Field Service Routing (Routing plans, re- optimization, adding custom fields/ filters for routing)
• Oracle Field Service Capacity (Capacity/ Quota Management)
• Oracle Field Service Forecasting
• Oracle Field Service Customer Communication
• Multi- Lingual Configurations/ Set ups
• Analytics
• Technical Expertise in following areas:
• Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications.
• Workflows & Business rules
• Message base scenarios/ template design
• Advanced Routing configurations
• Multi day activity setup.
• Configuration (including initial setup etc.)
• System Administration for resource setup
• Instance setup etc.
• Good oral and written communication skills
Qualifications:
Required:
• Should have 8+ years of hands-on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.
• Should have experience in core implementation, business architect, product support, technical architecture evaluation.
• Should have played a client facing role as a Technology Architect / Lead Consultant.
• Should have worked in an onsite-offshore engagement.
• Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.
• Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.
• Strong Functional expertise and implementation/configuration experience in the following modules: Oracle Field Service Core Manage, Oracle Field Service Mobility, Oracle Field Service Collaboration, Oracle Field Service Routing (Routing plans, re-optimization, adding custom fields/filters for routing), Oracle Field Service Capacity (Capacity/Quota Management), Oracle Field Service Forecasting, Oracle Field Service Customer Communication, Multi-Lingual Configurations/Set ups, Analytics.
• Technical Expertise in following areas: Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications, Workflows & Business rules, Message base scenarios/template design, Advanced Routing configurations, Multi day activity setup, Configuration (including initial setup etc.), System Administration for resource setup, Instance setup etc.
• Good oral and written communication skills.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT.
Company:
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of Commonwealth of Georgia. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.