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Optum Receptionist Jobs in Alabama (NOW HIRING)

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Optum Receptionist information

What skills and qualifications are needed to thrive as an Optum receptionist?

To thrive as an Optum Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with healthcare scheduling software, electronic health records (EHRs), and multi-line phone systems is commonly required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These abilities ensure efficient operations, a positive patient experience, and effective support for clinical staff in a busy healthcare environment.

What are some typical challenges faced by an Optum receptionist, and how can they be effectively managed?

Optum Receptionists often manage a fast-paced front desk environment, handling multiple phone lines, greeting patients, and coordinating with clinical staff. One common challenge is balancing administrative duties with providing excellent customer service, especially during high-traffic periods. Effective time management, clear communication, and familiarity with Optum’s scheduling and electronic health record systems can help Receptionists navigate these demands smoothly. Support from teammates and ongoing training also contribute to a positive and efficient work experience.

What is the difference between Optum Receptionist vs Optum Medical Assistant?

FeatureOptum ReceptionistOptum Medical Assistant
CredentialsHigh school diploma or equivalentMedical assisting certification or diploma
Work EnvironmentFront desk, phone, administrative tasksClinical setting, patient care, basic procedures
Employer & IndustryHealthcare providers, insurance companiesClinics, hospitals, outpatient facilities
Common Search/ComparisonCustomer service, administrative supportPatient care, clinical support

The Optum Receptionist primarily handles administrative and front desk duties, focusing on customer service and scheduling. In contrast, the Optum Medical Assistant performs clinical tasks, assisting healthcare providers with patient care. Both roles are essential in healthcare settings but differ in responsibilities, credentials, and work environment.

What is an Optum receptionist?

Optum Receptionists are front desk professionals who serve as the first point of contact for patients and visitors at Optum healthcare facilities. They are responsible for greeting patients, answering phones, scheduling appointments, and managing patient records. In addition, they provide administrative support to medical staff and help ensure that the front office runs smoothly. Strong communication and organizational skills are essential, as receptionists play a key role in creating a positive experience for all visitors.

What are popular job titles related to Optum Receptionist jobs in Alabama?

For Optum Receptionist jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Optum Receptionist jobs in Alabama look for?

The top searched job categories for Optum Receptionist jobs in Alabama are:

What cities in Alabama are hiring for Optum Receptionist jobs?

Cities in Alabama with the most Optum Receptionist job openings:

Optum Receptionist jobs near you

Receptionist - Tuscaloosa Surgical Center

SCA Health

Tuscaloosa, AL • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

  • Clinical quality 
  • Integrity 
  • Service excellence 
  • Teamwork 
  • Accountability 
  • Continuous improvement 
  • Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 


Responsibilities
  • Greet and communicate with patients and visitors within the facility
  • Answer incoming calls to the facility
  • Register patients and verify identity, demographics, financial and insurance information
  • Communicates with other business office and clinical departments
  • Open mail and distribute
  • Accept and record patient cost share payments
  • Prepare and reconcile daily deposits
  • Maintain clean and tidy lobby area
  • Verify vendor and visitor sign in
  • Patient chart preparation

Qualifications
  • High school diploma or equivalent
  • Bilingual preferred
  • Two years previous medical clerical experience
  • Basic knowledge of Medical Terminology
  • Basic computer skills and familiarity with medical software
  • Strong communication skills
USD $16.00/Hr. USD $17.00/Hr.Qualifications:
  • High school diploma or equivalent
  • Bilingual preferred
  • Two years previous medical clerical experience
  • Basic knowledge of Medical Terminology
  • Basic computer skills and familiarity with medical software
  • Strong communication skills
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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