To thrive at Optum Behavioral Health, you need a background in behavioral health, psychology, or social work, often supported by licensure such as LCSW, LPC, or LMFT. Familiarity with electronic health record (EHR) systems, telehealth platforms, and utilization management tools is typically required. Strong interpersonal communication, empathy, problem-solving abilities, and collaboration skills set top candidates apart. These skills are crucial for delivering effective patient care, ensuring regulatory compliance, and supporting positive health outcomes within a multidisciplinary team.