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Optum Behavioral Health Care Manager Jobs (NOW HIRING)

Humana

Care Manager, Telephonic Behavioral Health

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

Humana

Care Manager, Telephonic Behavioral Health

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

UnitedHealth Group

Licensed Clinical Therapist

Bend, OR · On-site

$69K - $103K/yr

... the Optum Behavioral Care team, you will be an integral part of our vision to make healthcare ... Thrive in a fast-paced, team-oriented environment and remain organized while managing a focused ...

Humana

Become a part of our caring community Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and ...

Humana

Field Care Manager, Behavioral Health

Canton, IL · On-site

Become a part of our caring community Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and ...

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Optum Behavioral Health Care Manager information

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$34K

$74.9K

$120K

How much do optum behavioral health care manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for optum behavioral health care manager in the United States is $74,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $87,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Optum Behavioral Health Care Manager jobs?

For Optum Behavioral Health Care Manager jobs, the most frequently searched job titles are:

Infographic showing various Optum Behavioral Health Care Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,931 per year, or $36 per hour.

Behavioral Health Complex Care Manager

Boston, MA • On-site

Boston Medical Center
Hospitals • 1 - 5K employees
Learn more about Boston Medical Centerexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Boston Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:
The Complex Care Manager works with relevant stakeholders to identify and engage clients in intensive clinical care management with a focus on successfully addressing client's behavioral health and social determinants of health, improving patient experience, advancing health and reducing cost. The services focus on high risk and complex clients who have a pattern of inpatient admissions, high utilization of emergency services, difficulty engaging with outpatient treatment and may also be medically complex. The role requires assertive outreach, advocacy, service coordination, monitoring, follow up and general assistance to help clients manage barriers that may impede access to clinical services and progress in their recovery. This position supports clients across Boston and will require in-person visits to members in the community. Excellent interpersonal skills, patient engagement skills and the ability to work independently and collaboratively are key requirements of the job. Clinical experience working with behavioral health conditions prevalent within the Medicaid population including psychotic disorders, personality disorders, and substance use disorders is necessary. Care managers collaborate closely with providers throughout the health system including outpatient therapists, psychiatrists, pharmacists, and PCPs as well as develop partnerships with other community resources.
Position: Behavioral Health Complex Care Manager
Department: Pop-Health Care Management
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
  • Identify and engage appropriate clients for complex care management from lists and referrals, in collaboration with supervisor and other program leads.
  • Ability to execute core care management duties:
    • Comprehensive assessment: bio-psycho-social-spiritual
    • Collaboration with client and care team to develop client-centered care plan
    • Refer clients to all necessary services including, but not limited to, medical treatment, behavioral health/substance use treatment, financial assistance, child-care, housing, food, clothing, vocational services, and transportation
    • Provide consistent outreach and support services to enable clients to utilize clinical treatment
    • Monitor clients utilization of care across the care continuum, including Emergency Department Visits and inpatient admissions
    • Collaborate with community partners, such as medical providers, substance use disorder/mental health service providers, and social service agencies;
    • Assessment of goal completion, with transition of client to ongoing supports upon graduation from program
  • Provide mobile care management in the community to meet client's needs including participating in off-site discharge planning meetings, and visiting clients at local programs, shelters or their homes if indicated
  • Facilitates interdisciplinary consultation on client's behalf through participation in team meetings, clinical reviews, and collaboration with client's providers.
  • Independently address client's behavioral health crises by completing risk assessments, referring to appropriate levels of care, developing crisis treatment plans, and consulting with program manager when clinically indicated.
  • Develop working relationships with collateral resources and other community service providers
  • Participate in all training requirements and opportunities as designated by program manager
  • Actively participate in growth and development of program
  • Take lead on clinical needs of program caseload in absence of program manager and when indicated
  • Complies with established metrics for performance and adheres to documentation and work flow standards including clearly documenting all progress and submitting accurate billing within expected time frames
  • Utilizes the electronic health record and other IT interfaces as necessary to track and monitor patients
  • Maintains HIPAA standards and confidentiality of protected health information.
  • Adheres to departmental/organizational policies and procedures.

Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
  • Master's Degree in Social Work or Counseling

EXPERIENCE:
  • Experience providing case management services
  • Experience working with vulnerable patient populations
  • Experience working with clients with serious mental illness and/or substance use disorders

KNOWLEDGE AND SKILLS:
  • Strong understanding and familiarity with common diagnoses across behavioral health and medical settings
  • Strong understanding and familiarity with levels of care and how to navigate behavioral health system
  • Extensive knowledge of healthcare systems and relevant community resources
  • Sensitivity to ethnic, cultural, gender, and sexual orientation diversity, values, beliefs, and behaviors
  • Excellent interpersonal skills and ability to work collaboratively
  • Self-management skills, including ability to prioritize and set patient-centered goals
  • Excellent written and verbal communication
  • Able to maintain professional boundaries
  • Ability to work with diverse, safety-net population
  • Skilled at engaging difficult to engage patients-build rapport, trust
  • Ability to work in a fast paced environment, inclusive of organizational skills, time management skills, critical thinking, and problem solving abilities
  • Computer competency, inclusive of the ability to access and enter data through the electronic medical record system, submit billing, assist clients with scanning/faxing/printing and manage personal email system
  • Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population serviced, is preferred

Compensation Range:
$66,000.00- $96,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

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Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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