Operations Support Team Member Jobs in Calgary, AB

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America. At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As an Avenir team member, you’ll enjoy:

• Comprehensive Benefits: Full coverage for health, dental, and life insurance, 
• Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
• Work-Life Balance: vacation, floater days, and flexible time-off programs to ensure you have time to recharge.
• Incentive Programs: Quarterly performance-based rewards for both individual and company achievements.

Job Summary
We are looking for a highly organized and detail-oriented Finance Operations Coordinator to join our Finance Operations team on a temporary basis. The anticipated term of employment is September 2026 to April 30 2027, subject to change based on operational requirements.   

In this role, you will support billing, invoice submission, payment administration, inventory transaction processing, and customer account activities across the Finance Operations function. Working closely with branches, customers, and internal stakeholders, you will help ensure transactions, records, and supporting documentation are processed accurately and efficiently while contributing to strong customer service and operational effectiveness.

The successful candidate will demonstrate strong organizational and communication skills, attention to detail, adaptability, and a willingness to support a variety of operational activities in a dynamic and evolving environment.

Key Responsibilities

Finance Operations Support:

• Support the timely processing and submission of customer invoices, including accounts with unique billing requirements, customer portals, and supporting documentation requirements.
• Monitor invoice submission activities, investigate exceptions, and follow up with branches and stakeholders to support timely billing and cash flow.
• Support customer account maintenance, billing administration, payment administration, and transaction processing activities.
• Process and maintain customer, financial, and operational information within company systems.
• Support inventory-related processes through the entry, validation, and maintenance of Bills of Lading (BOLs) and other operational transactions.
• Respond to inquiries from customers, branches, and internal stakeholders and coordinate the resolution of routine account and transaction-related issues.
• Ensure transactions, records, and supporting documentation are completed accurately and in a timely manner.

Team Support & Continuous Improvement:

• Support reporting, data validation, and record maintenance activities across Finance Operations.
• Assist with transaction research, discrepancy resolution, and data quality initiatives.
• Maintain process documentation, procedures, and training materials.
• Participate in cross-training activities to provide operational coverage and team flexibility.
• Identify opportunities to improve efficiency, accuracy, and service delivery.
• Support departmental priorities, special projects, and process improvement initiatives as business needs evolve.

Qualifications:

• Experience in administration, customer service, finance operations, accounts receivable, inventory administration, or a related field.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Excellent verbal and written communication skills, with the ability to build positive working relationships across departments and levels of the organization.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
• Strong problem-solving skills and the ability to investigate and resolve issues.
• Demonstrated ability to adapt to changing priorities, new processes, and evolving business needs while maintaining a positive and solutions-oriented approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Continuous improvement mindset with a willingness to learn new processes and support operational change.
   

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.

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