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Operations Support Analyst 2 Jobs in Toronto, ON

You will support our team in building trusted client relationships by driving timely, accurate ... Creative and analytical thinker with a drive to improve processes and design operational solutions.

... operations. In this role, you will manage high-impact customer inquiries, ensure swift responses ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

About the Role We're seeking a proactive and detail-oriented Technical Support Analyst to join our ... What we're looking for: 2+ years of experience in a software support or technical customer support ...

... operations in North America. This includes the Island Gold District and Young-Davidson mine in ... Alamos employs more than 2,400 people and is committed to the highest standards of sustainable ...

With operations in every corner of the world, our work goes to the cutting-edge of digital ... The Life Cycle Support Analyst will leadi a comprehensive life cycle design and optimization of ...

CA$65K - CA$75K/yr

OVERVIEW Circular Materials is seeking hands-on IT Operations & M3 Support Analyst to support the ... The role will provide Level 1/Level 2 technical support, device management, troubleshooting ...

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Operations Support Analyst 2 information

Infographic showing various Operations Support Analyst 2 job openings in Toronto, ON as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.

Senior Technical Support Analyst - Wealth Management

Toronto, ON โ€ข On-site

CA$70K - CA$85K/yr

Full-time

Re-posted 22 days ago


Job description

Sr. Technical Support Analyst – Wealth Systems

We are seeking a Senior Technical Support Analyst to provide expert support for wealth management platforms. This role involves troubleshooting applications, servers, and databases, analyzing data with SQL, and ensuring smooth platform operations.

Key Responsibilities:

  • Provide level 1 & 2 technical support for system functionality, integrations, and performance.

  • Troubleshoot and resolve application, server, and database issues.

  • Monitor system performance and implement preventive measures.

  • Manage support tickets using ServiceNow or JIRA.

  • Lead incident and outage investigations, ensuring timely resolution and root cause analysis.

  • Collaborate with development, infrastructure, and product teams to improve systems.

  • Assist with upgrades, patches, and updates.

  • Maintain documentation and knowledge base articles.

  • Provide guidance and training to users on system usage and incident reporting.

Qualifications:

  • Bachelor’s in IT, Computer Science, or related field (or equivalent experience).

  • 3+ years technical support experience working in financial or wealth management systems.

  • Experience with SQL, APIs, and support ticketing systems.

  • Strong troubleshooting, analytical, and problem-solving skills.

  • Excellent communication skills to explain technical issues to non-technical users.

Preferred:

  • Experience with wealth management or financial systems.

  • Knowledge of financial industry standards and compliance.

Apply: sasha@talenttohire.com


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