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Operations Retention Manager Jobs in Michigan (NOW HIRING)

Priority Waste

Operations Manager

Detroit, MI · On-site

Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Working with Human Resources to interview, hire, and retain employees * Coaching, training ...

Priority Waste

Operations Manager

Auburn Hills, MI · On-site

Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Working with Human Resources to interview, hire, and retain employees * Coaching, training ...

Crane 1

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

The Branch Operations Manager will recruit, hire, train and retain service technicians by working as a servant leader while leveraging all Crane 1's support resources. This is a demanding, 'hands-on ...

Amrize

Operations Manager

Dundee, MI · On-site

Job Title: Operations Manager | Req ID: 17716 | HR Contact: Fredric Victor THOMPSON | Location ... retention and satisfaction by maintaining a positive working environment. WHAT YOU'LL ACCOMPLISH

NSF International

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

Crane 1 Services

Be Seen First

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

The Branch Operations Manager will recruit, hire, train and retain service technicians by working as a servant leader while leveraging all Crane 1's support resources. This is a demanding, 'hands-on ...

Amrize

Operations Manager

Dundee, MI · On-site

Job Title: Operations Manager | Req ID: 17716 | HR Contact: Fredric Victor THOMPSON| Location ... retention and satisfaction by maintaining a positive working environment. WHAT YOU'LL ACCOMPLISH

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What cities in Michigan are hiring for Operations Retention Manager jobs?

Cities in Michigan with the most Operations Retention Manager job openings:

Infographic showing various Operations Retention Manager job openings in Michigan as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Operations Manager

Detroit, MI • On-site

Priority Waste
See more jobs at Priority Wasteexternal

Other

Posted 21 days ago

Key responsibilities

  • Managing and directing field operations

  • Developing and ensuring continuous improvement of processes, systems, and procedures

  • Managing and resolving customer issues as needed

Priority Waste rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Company Summary
Priority Waste, headquartered in Clinton Township, MI, is a growth-oriented waste management company serving municipal solid waste and construction & demolition customers in Michigan, Indiana, and Ohio. Founded in 2018, Priority Waste has expanded rapidly through organic growth and strategic acquisitions, operating out of multiple facilities across three states. Backed by TPG (Nasdaq: TPG), a leading global private equity firm with approximately $246 billion in assets under management, Priority Waste is committed to delivering outstanding customer service. We are building a best-in-class finance organization to support our continued growth.
Job Purpose
The Operations Manager is responsible for planning, organizing, and directing daily operations while ensuring safety, service quality, productivity, and employee engagement. This position provides leadership to frontline personnel, manages route execution, and partners with cross-functional teams to support operational objectives and customer commitments.
Duties and Responsibilities
  • Managing and directing field operations
  • Developing and ensuring continuous improvement of processes, systems, and procedures in areas including productions, quality assurance, and workflow
  • Coordinating operational needs with the Maintenance Team
  • Working with Human Resources to interview, hire, and retain employees
  • Coaching, training, mentoring, and overseeing employees
  • Managing and resolving customer issues as needed
  • Examining completed work to ensure that services are provided in accordance with the high standards set by the company
  • Ensuring compliance with local, state, and federal regulations, statues, ordinances, and permit conditions as they relate to waste operations
  • Monitoring Driver and Laborer time and attendance, minimizing overtime and ensuring Drivers operate within regulations
  • Working closely with Safety Team to ensure a safe work environment and safe practices
  • Ensuring DOT compliance (physicals, drug tests, medical certifications, etc.)
  • Responsible for managing the Assistant Operations Manager
  • Ensure drivers in training are certified for operation

The successful candidate profile includes:
  • 3-5+ years of supervisory or management experience leading frontline employees and coordinating daily operations.
  • 3-5+ years of experience in field operations, transportation, logistics, service delivery, or a related operational environment.
  • Commercial Driver's License (CDL) preferred or ability to obtain and maintain one.
  • Strong leadership, communication, organizational, and problem-solving skills.
  • Experience utilizing routing, dispatch, scheduling, workforce management, or other operational software platforms.
  • Demonstrated ability to manage multiple priorities and perform effectively in a fast-paced, deadline-driven environment.
  • Ability to work in outdoor and industrial settings with exposure to varying weather conditions and operational environments.
  • Ability to occasionally lift and move materials weighing up to 50 pounds.

At Priority Waste, there are fundamental qualities that we look for in all our employees:
  • People who excel in a collaborative environment (team players)
  • A willingness to do whatever the situation calls for
  • An excitement to be part of a growing organization
  • A genuine understanding that the quality of your work has a direct impact on the company's success

What Priority Waste employees say

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