Operations Reporting Manager Jobs in Toronto, ON

Employer: RTQ Inc. o/a Mauser Packaging Solutions

Position:                            Operations Supervisor

Location of work:             80 Stafford Drive, Brampton, Ontario L6W 1L4

Terms of employment:    Permanent Full time (Onsite)

Work Schedule:                Monday to Friday, 40 hours a week

Wage range:                      $80,000 - $90,000 annually 

Compensation subject to annual review and increase based on inflation, cost of living, merit and performance. Compensation offered may vary depending on the applicant's level of experience, qualifications and other factors. Potential for discretionary annual bonus.

Language of work:            English

About the Company

RTQ Inc. operating as Mauser Packaging Solutions is the go-to packing partner, delivering innovative rigid packaging solutions across the packing life cycle. Mauser Packaging Solutions, formed by BWAY, Mauser Group, National Container Group (NCG) and Industrial Container Services (ICS), brings packaging performance and innovation to redefine sustainability for customers.  From new packaging made from recycled content, to reconditioning, reuse and recycling, we provide customized solutions that have a positive impact on businesses and the planet, bringing true sustainability at scale to companies all over the world. Together we have over 330 years of experience, over 1,000 global patents, more than 170 sites around the world and over 11,000 employees committed to helping companies operate more sustainably and effectively.

Position Summary

Reporting to the Facility Manager, the position of Operations Supervisor is responsible for overseeing and directing daily manufacturing operations, focusing on safety, quality, efficiency and continuous improvement within the assigned area. The position is also responsible for providing leadership to production teams, ensuring all safety protocols and quality standards are met and optimizing operational effectiveness through Lean Manufacturing and continuous improvement initiatives. Additional responsibilities include scheduling, maintenance coordination, training and accurate data entry into manufacturing systems. 

Job Duties

• Supervise day-to-day operations to ensure safe, efficient execution of production and logistics workflows.
• Coordinate scheduling to minimize detention and storage costs while maintaining compliance.
• Provide technical guidance to staff on using automated tools, databases, and compliance systems.
• Lead container grading, certification, and serial number traceability for all shipments.
• Maintain real-time inventory accuracy and reconcile discrepancies promptly.
• Ensure strict compliance with policies and procedures specifically with environmental, health, and safety (EHS) regulations, including WHMIS, OSHA, and other regional standards.
• Verify and maintain shipping documentation (packing slips, bills of lading, custom paperwork).
• Oversee chemical container handling, labeling, container acceptance policy and storage practices to meet hazardous material regulations.  
• Lead and oversee the full lifecycle management of industrial totes, including inbound receipt, grading, and quality checks, while enforcing strict procedures such as photographic documentation and serial number tracking.
• Maintain and update a centralized asset tracking database, performs weekly reconciliation of physical totes against system records, and ensures full traceability for audits and operational reporting.
• Implement process automation to standardize workflows and improve productivity
• Oversee and optimize complex operational databases with automated updates and real time reporting capabilities
• Oversee and sustain an automated chemical inventory system with integrated tracking retest dates, classifications, and regulatory compliance details.
• Oversee inbound tote and customer databases integrated with label systems for full traceability.
• Ensure smooth operation automation systems to ensure data accuracy, scalability, and operational stability.
• Implement audit-ready version control for all documentation and reporting systems.
• Conduct routine safety inspections and audits to maintain compliance across the logistics operations and warehouse facilities.
• Follow and update safety procedures, hazard assessments, and SOPs for warehouse and production operations.
• Co -train staff with facility manager on proper use of PPE, emergency response procedures, and chemical spill management.
• Monitor and document workplace incidents, near misses, and corrective actions to drive a zero-incident safety culture.
• Collaborate with external regulatory bodies for audits, inspections, and compliance reporting.

Experience/Skills and other requirements

• Diploma in business, supply chain, production or manufacturing management or related field
• 1+ years' experience in the container reconditioning industry.
• Proven knowledge of Transport Canada Regulations and CGSB standards.
• Experience with hazard waste handling and disposition.
• Familiar with Dangerous Goods Marks and Classes Description
• Working knowledge of Ontario Regulation 347 - Waste Classification, General Waste Management, Storage, Transportation and Disposal
• Prior work experience in a facility governed by on Ontario MECP Waste and Air Environmental Compliance Approval
• Advanced working knowledge of MS Office including Excel VBA Scripting knowledge.
• Working knowledge of Python Automation, Power BI and Power Automate.
• Experience in implementing and auditing safety programs required by the Occupational Health and Safety Act in Ontario. 
• Strong communication skills including written, verbal, listening and presentation
• Ability to work under pressure in a fast-paced environment with tight deadlines and attention to detail.

Benefits Offered

We offer a comprehensive benefits package including health and dental plan, disability insurance (short and long term), life insurance, employee assistance program, worker's compensation coverage (WSIB), group registered retirement savings plan (RRSP), internal mobility and career advancement opportunities and company provided cell phone and laptop.

Application Instructions

Anyone who is qualified and can legally work in Canada can apply for this job.  If you are not currently authorized to work in Canada, the employer will not consider your application.  If you are interested in joining our team, please email your resume to olesia.demediuk@mauserpackaging.com with 'Operations Supervisor' in the subject line or apply using the following link: https://mauserpackaging.com/careers. We thank all candidates for their interest but only candidates selected for an interview will be contacted.

Contact Information

Ontario Company Head Office: 2460 Royal Windsor Drive, Mississauga, Ontario L5J 1K7

Contact: Olesia Demediuk, Human Resources Manager - Eastern Canada

Email: olesia.demediuk@mauserpackaging.com 

Phone: 647-532-2630

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!