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Operations Program Manager Jobs in Trenton, NJ (NOW HIRING)

Jj

Manager, PSC Program Operations

Horsham, PA · Remote

Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...

AIG

Senior Program Manager

Philadelphia, PA

$117K - $117K/yr

Collaborating with Actuarial, Accounting, Claims, Operations, Program Development, Risk Management and Underwriting as necessary. * Overseeing the implementation of new business programs assigned to ...

Princeton University

Program Manager

Princeton, NJ

$98K - $110K/yr

The Program Manager participates in short and long-term planning for program operations and activities, and ensures that the faculty, students, and staff in the program have the necessary assistance ...

Princeton University

Program Manager

Princeton, NJ

$98K - $110K/yr

The Program Manager participates in short and long-term planning for program operations and activities, and ensures that the faculty, students, and staff in the program have the necessary assistance ...

Princeton University

Program Manager

Princeton, NJ · On-site

$98K - $110K/yr

The Program Manager participates in short and long-term planning for program operations and activities, and ensures that the faculty, students, and staff in the program have the necessary assistance ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Trenton, NJ

Operations Program Manager information

See Trenton, NJ salary details

$40.1K

$109.8K

$158.9K

How much do operations program manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for operations program manager in Trenton, NJ is $109,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,700.00 and $132,900.00 per year, depending on experience, location, and employer.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects and processes within an organization to ensure efficiency and alignment with strategic goals. They develop plans, manage resources, monitor progress, and communicate with stakeholders, often using tools like project management software. Strong leadership, organizational skills, and understanding of business operations are essential for this role.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an Operations Program Manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the minimum salary of an operations manager?

The minimum salary for an operations program manager varies depending on location, experience, and industry, but entry-level positions typically start around $60,000 to $80,000 annually. More experienced managers can earn upwards of $100,000 or more, especially in large organizations or high-cost areas. Salary also depends on skills such as project management and familiarity with tools like ERP systems.

How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can reach over $150,000 annually, especially in large corporations or industries like technology, finance, and healthcare. Factors such as experience, location, company size, and certifications like PMP can influence compensation levels.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects. Additionally, problem-solving and adaptability help address challenges and ensure program success.
What job categories do people searching Operations Program Manager jobs in Trenton, NJ look for? The top searched job categories for Operations Program Manager jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Operations Program Manager jobs? Cities near Trenton, NJ with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Trenton, NJ as of July 2026, with employment types broken down into 69% Full Time, 20% Part Time, and 11% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $109,779 per year, or $52.8 per hour.
Manager, PSC Program Operations

Manager, PSC Program Operations

Johnson & Johnson

Horsham, PA • Remote

Full-time

Posted 10 days ago

Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

28th of 74 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, PSC Program Operations located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or Dallas, TX.

Purpose:

The Program Manager oversees a dedicated Patient Service Center (PSC) program, ensuring smooth operations and compliance. The Program Manager ensures performance and talent management, collaborates with cross-functional business partners, and continuously seeks process improvements to enhance quality, program efficiency, and patient care.

Responsibilities:

  • Manage daily program operations, ensuring compliance with policies, procedures and service levels.
  • Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
  • Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
  • Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity. Collaborate with training team for upskilling.
  • Track program metrics and identify opportunities for improvement. Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
  • Collaborate internally to develop enhancements and strategies that benefit patients.
  • Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
  • Assist in developing and delivering program performance to key stakeholders. Foster positive team and cross-functional relationships.
  • Stay informed on industry trends and regulatory updates.
  • Resolve complex issues efficiently and creatively.
  • Up to 15% travel may be required.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's Degree
  • A minimum of 6 years' experience preferably in contact center or specialty pharmacy operations, patient support, or healthcare/pharma operations.
  • Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.
  • Strong analytical skills preferably with experience with data analytics, reporting, and digital tools used in contact center operations
  • Proven ability to work efficiently in a matrix environment with cross functional teams.
  • Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.

Preferred Qualifications:

  • Advanced degree in related field
  • Ability to manage deliverables in a fast-paced environment
  • Experience documenting requirements, creating training materials and working directly with end users
  • Proven ability to work efficiently in a matrix environment with cross functional teams.

#Li-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Required Skills:

Preferred Skills:

Consulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support

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