Operations Program Manager Jobs in Radcliff, KY (NOW HIRING)

At GE Appliances, a Haier company, we come together to make "good things, for life."As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way.We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities:we come together,we always look for a better way, andwe create possibilities.

Interested in joining us on our journey?

We are seeking a results-driven technology leader with a strong program management background to support the Air & Water organization. This role will be embedded within the business, responsible for driving the delivery of key initiatives that enable growth across Residential, Light Commercial and Commercial Applied operations as Air & Water pursues its vision to grow from $400 million to $3 billion in revenue by 2030.
This Principal Program Manager will serve as a strategic partner between Digital Technology (DT) and the Air & Water business, helping identify opportunities where technology can improve the customer experience, increase operational effectiveness, and accelerate business growth. The role will be instrumental in translating business strategies into actionable technology solutions, facilitating prioritization of work across multiple teams, and ensuring stakeholder expectations are met while delivering measurable business outcomes.
The successful candidate will thrive in a fast-paced environment, leveraging strong business acumen, program leadership skills, and influence cross-functional teams to drive execution and champion innovative solutions, including emerging technologies such as AI.PositionPrincipal DT Program Manager, Air & Water MicroenterprisesLocationUSA, Louisville, KYHow You'll Create Possibilities

Key Responsibilities:

Business Partnership & Strategic Planning (30%)

• Partner with business leaders to understand growthobjectives, operational challenges, and customer pain points, translating them into technology initiatives that deliver measurable business value.
• Identifyopportunities where technology can improve customer experience, increase operational efficiency, enable scalability, or support new business capabilities.
• Develop andmaintainthe Air & Water technology roadmap, ensuring initiatives align with strategic priorities and available resources.
• Facilitate discussions with stakeholders to define business requirements,establishsuccess criteria, and gain alignment on solution direction.
• Serve as the primary liaison between the business and DT teams, ensuring priorities, expectations, and decisions are clearly communicated and understood.
• Anticipate emerging business needs and proactively recommend technology solutions that position Air & Water for future growth.

Portfolio Leadership & Prioritization (30%)

• Lead prioritization of the Air & Water portfolio of work, balancing business value, strategicobjectives, enterprise commitments, resource capacity, and technical dependencies.
• Manage the end-to-end execution of technology initiatives, including scope, schedule, quality, budget, and risk management activities.
• Partner with DT leaders toestablishrealistic delivery plans andoptimizeresource allocation across multiple initiatives.
• Translate business requirements into actionable work plans and clearly defined deliverables for DT teams.
• Facilitate governance processes and decision-making forums to ensure transparency around priorities, trade-offs, and investment decisions.
• Identifyrisks, dependencies, and roadblocks early, proactively driving mitigation plans and escalating issues when necessary.
• Monitor initiative performance againstobjectivesand implement corrective actions tomaintainprogress toward desired outcomes.

TechnologyStrategy& Solution Delivery (20%)

• Partner withCommercialDevelopmentCOEto design and implement scalable technology solutions that support Air & Water's businessobjectives.
• Evaluate emerging technologies, including AI-enabled capabilities, toidentifyopportunities that improve business processes, enhance customer experiences, and create competitiveadvantages.
• Champion pilot initiatives and proof-of-concepts thatvalidatenew technologiesand accelerate innovation within the organization.
• Ensure solutions align with enterprise architecture standards while meeting the unique needs of the Air & Water business.
• Solve difficult and often complex business challenges byidentifyingroot causes and driving sustainable, systemic solutions.
• Lead post-implementation reviews to assess outcomes, capture lessonslearned andimplement improvements to strengthen future delivery efforts.

Enterprise Collaboration, Communication & Influence (20%)

• Build strong relationships acrossGE AppliancesDT teams, includingCommercial, Supply Chain,Logistics/Distribution,Bodewell,Finance,Enterprise Architecture, Security,SalesForceGovernance,and other shared service functions.
• Influence enterprise teams to ensure common platforms and solutions effectively support Air & Water business requirements.
• Facilitate alignment among stakeholders with competing priorities, helping teams navigate ambiguity and maketimelydecisions.
• Communicate initiative status, risks, dependencies, and key decisions to project teams, business stakeholders, and executive leadership.
• Provide clear recommendations and articulate trade-offs to support informed decision-making by leadership teams.
• Drive accountability for commitments bytrackingaction items, removing obstacles, and escalating concerns when necessary.
• Support organizational change efforts by preparing stakeholders for new capabilities and encouraging adoption of technology solutions.
• Coach teams on effective collaboration, problem-solving, and delivery practices to improve overall execution and business partnership.
• Foster a culture of continuous improvement, innovation, and customer focus across both business and DT teams.

What You'll Bring to Our Team

Minimum Qualifications:

• Bachelor's degree in computer science, business, ora relatedfield.
• 7+ years of relevant experience managing IT projects.
• Sound knowledge of Project Managementand strong influencing skillsa must.
• Previous experience of at least5project executions.

Preferred Qualifications:

• Demonstrated ability to build andmaintaineffective working relationships across all levels of the organization, including business leadership, DT teams, vendors, and enterprise partners.
• Exceptional written and verbal communication skills, with a proven ability to influence decisions and gain alignment among diverse stakeholder groups.
• Strong business acumen with the ability to understand operational challenges and translate business needs into technology solutions that deliver measurable value.
• Proven experience leading complex projects or portfolios of initiatives in matrixed environments with minimal supervision.
• Ability to navigate ambiguity, exercise sound judgment, and independently drive initiatives from concept through execution.
• Demonstrated success influencing others without direct authority, including challenging assumptions,facilitatingdifficult conversations, and driving consensus.
• Strong analytical, organizational, and problem-solving skills with the ability toidentifyroot causes and implement sustainable solutions.
• Experience balancing multiple priorities and competing demands across cross-functional and global teams.
• Change leadership experience, including driving adoption of new processes, technologies, and ways of working.
• Collaborative leadership style witha track recordof building trust, fostering teamwork, and incorporating diverse perspectives to achieve desired outcomes.
• Continuous improvement mindset with a passion for learning, innovation, andidentifyingopportunities to enhance business performance and customer experience.
• Experienceoperatingeffectively in a fast-paced, rapidly growing organization.
• Familiarity with emerging technologies, including AI-enabled capabilities, and the ability to evaluate their potential application to business challenges.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail toask.recruiting@geappliances.com