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Operations Program Manager Jobs in Millsboro, DE

The VBC Quality Program Manager will be responsible for coordinating strategy and operations for MIPS, MSSP, STARs programs, etc. as well as commercial value-based care programs. The VBC manager will ...

The Operations Manager is a hands-on hotel leader responsible for the daily oversight of the ... This position oversees the Engineering function, preventive maintenance program, life safety ...

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Operations Program Manager information

See Millsboro, DE salary details

$35.1K

$96K

$138.9K

How much do operations program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for operations program manager in Millsboro, DE is $95,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $116,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What are the most commonly searched types of Operations Program jobs in Millsboro, DE? The most popular types of Operations Program jobs in Millsboro, DE are:
What job categories do people searching Operations Program Manager jobs in Millsboro, DE look for? The top searched job categories for Operations Program Manager jobs in Millsboro, DE are:
What cities near Millsboro, DE are hiring for Operations Program Manager jobs? Cities near Millsboro, DE with the most Operations Program Manager job openings:
Infographic showing various Operations Program Manager job openings in Millsboro, DE as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $95,970 per year, or $46.1 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Job Type
Full-time
Description
Seaford House Therapeutic Residence is seeking a Program Manager
SUMMARY
Under the direction of the Chief Program Officer, the Program Manager is responsible for the overall leadership, administration, supervision, quality, safety, and operation of Seaford House. The Program Manager provides oversight of residential, behavioral, recreational, and administrative functions; supervises program leadership staff, including the Clinical Team Leader and Youth Advocate Supervisors; and ensures the delivery of safe, structured, trauma-informed services consistent with agency, licensing, accreditation, and contractual requirements.
The Program Manager serves as the primary operational leader of the program and is responsible for staffing, program performance, quality improvement, incident oversight, stakeholder collaboration, and the implementation of program goals and objectives. Due to the nature of residential services, the work schedule for this position may vary based on program needs and is not limited to traditional business hours. Evening, weekend, holiday, on-call, and crisis response responsibilities may be required to support youth, staff, and program operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervision & Leadership
  • Provides supervision and leadership to assigned supervisory and leadership staff, including Youth Advocate Supervisors, the Clinical Team Leader, and other assigned program staff.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Recruits, supervises, evaluates, coaches, and develops staff.
  • Promotes effective communication, teamwork, professionalism, accountability, and positive staff culture throughout the program.
  • Identifies staff development needs and ensures appropriate training and professional growth opportunities.
  • Provides consultation and support to staff during crises and other significant program events.
  • Participates in on-call leadership coverage as assigned.
  • Provides administrative supervision to the Clinical Team Leader and ensures effective coordination between clinical, residential, educational, medical, and case management services.

Program Operations, Quality & Compliance
  • Oversees daily program operations and ensures compliance with agency standards, licensing requirements, accreditation standards, contractual obligations, and program policies.
  • Implements program goals, objectives, policies, and procedures.
  • Oversees referrals, admissions, census management, utilization, staffing patterns, and overall program performance.
  • Maintains responsibility for final review and submission of reportable events, incident documentation, corrective action plans, and required regulatory reporting.
  • Monitors program quality, operational data, incident trends, and outcomes to identify improvement opportunities and implement corrective actions.
  • Oversees licensing readiness, accreditation compliance, quality improvement activities, and ongoing program monitoring.
  • Coordinates staff training and professional development activities and ensures completion of required trainings and certifications.
  • Prepares and maintains reports, records, and documentation required by agency, regulatory, contractual, accreditation, and funding requirements.
  • Participates in budget development, budget monitoring, resource management, and contract performance activities.
  • Ensures direct service and program compliance with agency standards, contract funding requirements, and organizational expectations.
  • Participates in stakeholder meetings and maintains collaborative relationships with licensing, funders, schools, courts, providers, law enforcement, community partners, and other stakeholders.

Behavioral, Residential & Youth Programming
  • Provides leadership and oversight for residential operations and implementation of the program's behavior management philosophy.
  • Ensures behavioral interventions, crisis response practices, incentives, consequences, supervision expectations, and youth engagement strategies are implemented consistently across all shifts.
  • Reviews serious incidents, restraints, AWOLs, police involvement, contraband concerns, and other significant events to ensure appropriate response, documentation, communication, and follow-up.
  • Provides coaching and support to supervisory staff regarding behavior management, crisis intervention, de-escalation, staff accountability, and youth engagement strategies.
  • Oversees development and implementation of structured recreational, life skills, community engagement, volunteer, and enrichment programming.
  • Ensures youth programming supports positive youth development, therapeutic goals, relationship building, skill development, and meaningful engagement.
  • Reviews youth feedback, program participation, and engagement opportunities to support continuous program improvement.
  • Works collaboratively with the Clinical Team Leader to ensure residential and therapeutic programming are aligned and responsive to youth needs.
  • Leads efforts to reduce serious incidents and strengthen the overall safety, stability, and quality of the program.

Miscellaneous
  • May provide direct services in accordance with agency standards and procedures as needed.
  • Participates in agency meetings, committees, professional meetings, court proceedings, stakeholder meetings, and community activities as assigned or approved.
  • Maintains agency standards regarding confidentiality, quality, productivity, and professionalism.
  • Performs other duties as assigned and/or required.

EDUCATION AND/OR EXPERIENCE
  • Master's degree in Social Work, Counseling, Psychology, Human Services Administration, Public Administration, or a related field required.
  • Five (5) or more years of experience working with adolescents, child welfare-involved youth, youth with behavioral or emotional challenges, or youth in residential treatment settings preferred.
  • Previous supervisory or management experience required. Experience managing residential, behavioral health, child welfare, juvenile justice, or youth-serving programs strongly preferred.
  • Clinical licensure preferred but not required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to respond appropriately to the cultural differences present among the agency's service population.
  • Ability to lead and develop staff through a variety of coaching, supervision, and training methods.
  • Strong knowledge of trauma-informed care, positive youth development, behavior management, crisis intervention, and residential services.
  • Demonstrated leadership, decision-making, and problem-solving skills.
  • Strong oral and written communication skills.
  • Strong organizational, time management, and project management skills.
  • Ability to analyze program performance, incident data, and operational outcomes to inform decision-making and continuous improvement.
  • Ability to establish and maintain effective working relationships with youth, families, staff, community partners, funders, regulators, and other stakeholders.
  • Ability to work independently and accurately while managing multiple priorities.
  • Ability to review, interpret, and apply agency policies, licensing regulations, accreditation standards, contractual requirements, and best practices.
  • Ability to work a flexible schedule based on program needs, including evenings, weekends, holidays, participation in an on-call rotation, and other hours necessary to support program operations and crisis response.
  • OCCL Regulations require all staff to complete required annual training and maintain applicable certifications.
  • Must have reliable transportation and a valid driver's license that meets the requirements of the agency's insurance carrier.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds.
EOE
Full-time with benefits
Benefits include:
  • Health, Dental and Vision Insurance
  • 401 (k) Plan with matching
  • Vacation, Sick, Personal and Holiday Pay
  • Tuition Assistance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Perks Plus Wellness benefits