Operations Optimization Manager Jobs in Chicago, IL

Company Description

Publicis Media harnesses the power of modern media through global agency brands Publicis Collective, Spark Foundry, Starcom and Zenith. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global practices deliver client value and drive growth in a platform-powered world. It is present in more than sixty countries with over 23,000 employees worldwide. 

Job Description

We are looking for someone who can come in and immediately make an impact. This will be both in terms of applying industry knowledge (and sharing this with the team) to manage key tagging, trafficking, data, measurement, and partner relationships in order to drive campaign efficiency and develop leading technical expertise. You will be confident with clients and clear in delivering our agency point of view and recommendations. 

Responsibilities

Role Objectives: 

The successful candidate will have a fully rounded knowledge of digital ad serving, measurement, and associated technology and partners. In addition, the candidate must have data analysis experience, Ad Servers and Tag Management Tools. This role will manage the end-to-end Operations -> Optimization process, including but not limited to: 

• KPI creation and planning support using historical performance data 

• Advice on campaign set up (naming, tagging, etc.) 

• Escalation Point for any internal Technology questions/ issues/POV 

• Discover efficiencies through data structure to create streamlined communication for planning and analytics insights 

• Manage offshore trafficking / Analyst teams of Technology Activation Specialists and ensure best-in-class service delivery  

• Establish/refine processes and training parameters to ensure flawless, on-time execution by operational teams 

• Organize and centralize, where possible, process and technologies working with other global TAAG leads 

• Proactive partner management and industry outreach to improve and evolve ad operations solutions, based on clients' needs 

• In partnership with media and analytics counterparts work on developing and deploying data management, reporting solutions, meaningful documentation that captures the value created by new capability 

• Develop and enforce nomenclature to better manage data across the organization 

• Coordinate with analytics teams to ensure data (from varied sources) can be easily fed into outsourced tools and systems 

• Understand, identify and partner with data/technology solution providers to drive more effective and efficient reporting for teams/clients 

• Support and scale analytics dashboards, toolset and data management platforms across client teams 

• Identify and oversee the deployment of digital technology solutions and partnerships, such as ad servers, data management tools, media planning/buying and billing systems, that deliver against client and organizational needs 

• Ensure teams are effectively and efficiently using current tools and systems through training and/or establishment and adherence to best practices 

• Audit and evaluate technology solutions being used, and identify opportunities to improve and/or create new tools and systems that will drive savings or generate new revenue 

• Partner with Digital Directors on the business to deliver best product and best thinking across, search, social, mobile, display and video to establish technology needs and requirements 

• Represent agency needs internally and within the marketplace to meet current and future needs of our agency and their clients - and identify where new value can be created for internal and external clients 

Qualifications

• B.A. or B.S. in Marketing, Advertising or related field 

• Agency experience highly preferred 

• 3+ years of experience working with trafficking systems, tagging tools and data mining / reporting functions in excel, or other similar tool. (CM, DCM, DFP, Flashtalking, Innovid, IAS Google Analytics, Adobe tools, TMS, VIQ) 

• Specifically, candidate must have a good command of MS Excel, including formulas and tables, as these are heavily utilized in the reporting process 

• Technology experience is important (must have experience with standard ad servers such as Google Campaign Manager, Prisma, IAS, etc. 

• Tagging experience is important 

• Must have experience with in Google CM Floodlight implementation QA and troubleshooting, or other container and conversion tag systems such as Tealium 

• Candidate must have a strong attention to detail, and be able to quality check their work to ensure that data anomalies/mistakes are caught prior to delivery of the reports to the client teams 

• Candidate must have strong management capabilities, both operationally (to ensure that tasks such as reporting & trafficking are completed on time and accurately) as well as strategically (to ensure that guidance is given to all teams on how to enhance the product as the account matures) 

• Candidate must be outgoing and able to integrate with a fast-paced digital planning team 

• Must be able to cultivate excellent relationships with technology and research partners 

• Must have ability to learn new processes and technology quickly 

• Should be extremely detail-oriented 

• Interested in and experienced with technology 

• Ability to meet deadlines in a fast-paced environment 

• Hands on, problem solving abilities - "can do" approach (so someone who is a thinker and a doer) 

• Excellent communication skills - written and spoken 

• A people person with ability to communicate at all levels who will have various levels of digital knowledge 

• Basic data management SQL skills a plus 

Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

 Compensation Range: USD $88,540.00 - USD $127,155.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/6/2026.Employment Type: FULL_TIME