Operations Manager Three Jobs in Waynesboro, PA (NOW HIRING)

Job Summary:
eTeam is looking for a Project Manager III to oversee product management in the bioprocessing sector. The role involves lifecycle management, product development, and collaboration with various departments to drive business success.
Responsibilities:
• Ensure BioScience continues to strive to be a leader in its segment with new product and service offerings that meet unmet market needs and are differentiated from the competition
• Manage the complete life cycle and value chain of the assigned product portfolio within (market, competition, customer, and application intelligence) in close cooperation with the marketing manager and strategy teams to deliver on customer commitments as well as on sales and profit targets
• Drive the innovation strategy for the portfolio assigned, execute required customer intelligence, and provide leadership for new product development programs. Includes responsibility for business case development and formalization through the stage gate process, development of product specifications and use cases, beta testing programs, and preparing products for launch
• Understand customer needs and the opportunities for BioScience as part of the workflow needs. Develop a key understanding of customers’ existing needs and unmet needs and map them to our current and future offerings through market and customer insight studies.
• Own and manage the product pricing strategy
• Actively identify new areas for customer and business value, including improved products and services, improved margins, and new technology and IP offerings.
• Work closely with relevant stakeholders in the business, such as sales and marketing management, to develop and implement pricing, positioning, and channel strategies for the various global regions and market segments.
• Drive the forecasting process to provide a vital link between sales forecasts and production quantities to address demand exceptions, forecast new products, inventory management, and assist with prioritization in the event of supply challenges.
• Monitor the performance of the product portfolio to ensure revenue, volume, and margin targets are consistently met and escalate concerns and required adjustments.
• Monitor product line performance at the customer level to understand trends and identify new challenges and opportunities to inform the business strategy and go-to-market activities.
• Provide regular reports as requested by business leadership.
• Understand the assigned portfolio at all levels and keep key stakeholder groups (Sales, Marketing, Operations, and Finance) apprised at all times of new developments and opportunities.
• Actively support the development of comprehensive Marketing plans for the assigned portfolio by collaborating closely with the marketing management team.
• Support the marketing team in global campaigns to drive sales for the portfolio assigned.
• Support the generation of marketing and , content by the marketing team to position the products assigned.
• Generate technical awareness in the appropriate departments to handle routine customer concerns quickly
• Respond directly to non-routine technical, business questions, and regulatory questions.
• Support the sales and service teams through customer visits and regular communication, including participation in regional and global sales meetings.
• Actively drive training of service and sales representatives to sell and support the product portfolio on technical and regulatory aspects
• Manage the safety, FDA, ISO 9001:2015, and other regulatory requirements of the associated production sites and legal entities
• Join Deviation Review Board Meetings
• Support Change Control and Corrective and Preventive Actions driven by Quality
• Work with sales and marketing for customer communication and positioning
Qualifications:
Required:
• Experience in product lifecycle management and product development.
• Strong understanding of bioprocessing and CGT (cell and gene therapy).
• Ability to collaborate with cross-functional teams including R&D, Sales, Strategy, and Marketing.
• Experience in sales and operations planning and performance insights.
• Strong analytical skills for product forecasting and inventory management.
• Experience in developing marketing strategies and providing technical input.
• Ability to drive technical awareness and provide second-line support.
• Knowledge of safety and regulatory requirements, including FDA and ISO 9001:2015.
• Experience in managing product pricing strategies.
• Strong communication skills to keep stakeholders informed of developments.
• Ability to generate reports and insights for business leadership.
• Experience in training sales and service representatives on technical and regulatory aspects.
Company:
eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501-1000 employees. The company is currently Late Stage.