Operations Manager Three Jobs in Kerrville, TX (NOW HIRING)

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Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief thateach and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,
Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.

All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God.

Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.

Camping Commitment Statement
As a follower of Jesus Christ and a minister of His Gospel, model a full understanding of Young Life's ministry strategy and equip and lead a team of staff in providing excellent camping experiences for individuals to encounter Jesus Christ and know the truth of God's love for them.

Mission & Authority
Through both continued training and direct experience, lead staff and prepare an environment where guests, staff, and volunteers are well cared for using the cornerstones of administrative systems, service and hospitality. This role oversees all of the Administrative Department; staff and development, equipment, financial and statistical reporting, seasonal administrative operations.

ESSENTIAL PREREQUISITES FOR ALL STAFF MEMBERS (FROM YOUNG LIFE'S BYLAWS - ARTICLE VII):
"Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities."

Essential Duties:

Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.

Participate in opportunities for growing deeper in your relationship with Jesus.
With direction from supervisor, develop an annual personal spiritual growth plan.
Foster an environment where department staff have opportunities for ongoing spiritual development, including execution of their personal spiritual growth plan.
Determine a ministry of Administration statement that communicates goals and practices

Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.

Establish a department posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Demonstrate and train exceptional customer service
Administer the reservation systems. Reservations entail the following:
o Coordinating reservations for both Young Life and non-Young Life groups.
o Coordinating effective communication of reservation contracts and policies.
o Coordinating all summer volunteers, including adult guests/hosts, medical volunteers, summer interns, summer staff and work crew.

Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.

Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Ensure department staff demonstrate the importance of their interpersonal relationships with guests, staff, vendors and neighbors and promote a healthy community.
Maintain healthy communication while working with other departments at camp.
Network with other administrative managers to learn and share best practices
Work well with summer assigned teams and seek to help them with their ministry goals while at camp
Serve as the HR Lead for camp, including maintaining staff personnel files, processing and on-boarding new employees and maintaining sick/vacation leave records for salaried staff

Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.

Develop systems and train staff to participate in comprehensive stewardship
Provide leadership to the department by setting an example of use of time, personal integrity, service, spiritual devotion, compassion, work ethic, and commitment to the ministry.
Coordinate all aspects of the camp accounting processes, including maintaining financial accounts, reports, reconciliations and cash collection/deposits
Maintain accurate financial reports [deposits & Concur]
Create and manage the financial budget for the Administrative department
Evaluate department systems and processes annually, updating documents to reflect accuracy
Demonstrate proficiency in using Office, Outlook and other software applications
Develop understating for equipment maintenance and operation as needed for admin office(s)

Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.

Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Foster department staff participation in the Individual Development Plan process as well as other training and development opportunities.
Intentionally pursue opportunities in mission leadership, personal growth, and development.
Demonstrate an ability to manage people by utilizing their strengths and managing their weaknesses.
Utilize good hiring and onboarding processes.
Establish and execute training for volunteers, work crew, summer staff, and camp staff with vision towards creating a pipeline for the mission.
Perform yearly evaluations for those responsible for supervising

Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.

Lead department staff in the execution of daily responsibilities with attention to the standards and metrics required for excellent camp operations.
Follow national admin policies
Maintain Young Life office reception standards
Participate in admin department trainings [events, department calls & communication]
Maintain weekly statistics on camper usage, bed count and meal count. Report in a timely fashion to Young Life Camping.
Coordinate and communicate the logistical details for summer camp guest, volunteer and assigned team arrival and departure

Training Expectations:

Participate in structured, year-long training process with peer resource coach
Attend annual departmental training
Participate in periodic department-wide video conferences
Regular participation in Young Life trainings and department opportunities

Camp or Job Specific Working Conditions:
See attached

Education:

BA/BS degree or equivalent life experience

Qualifications and Experience Required For The Job:

Experience with Young Life as a staff person or volunteer
Spiritual maturity including general wisdom and discernment with an ability to contribute to difficult decision processes
4-6 years administrative, project management or similar experience
Experience in training and leading teams
Self-starter who takes initiative and teaches others to do the same.
Experience in organizing and prioritizing tasks
Ability to find answers to questions.
Fluency with Microsoft Office applications and an ability to learn and use all Young Life internal systems

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

Notes:

Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Job Specific Working Conditions:

More About LoneHollow Ranch
LoneHollow Ranch is located deep in the scenic Texas Hill Country and is under three hours to both Austin and San Antonio. Rich in natural beauty, outdoor adventure, and culture, the Texas Hill Country is a wonderful place to live and work. LoneHollow Ranch offers year-round camping and hosts every brand of Young Life camping.
Applying for a position at LoneHollow Ranch means that you are signing up to help build and develop a Young Life camping program in Texas while working earnestly to maintain the highest standards of excellence that Young Life is known for. Working at LoneHollow Ranch will require flexibility, innovation, and determination in order to solve problems, build and enhance operational systems, and work collaboratively and in unity with multiple teams
LoneHollow Ranch represents diverse ministry forms, including:

• Young Life (traditional youth camps)
• WyldLife (middle school ministry)
• Family Camp
• Capernaum (ministry for individuals with disabilities)
• YoungLives (ministry for teen mothers)
• Military Family Camps
• Multilingual and Deaf YL ministry

LoneHollow Ranch is the newest camp in the South Central Division and in Young Life's US Camps. It is both a developing and operating camp, and is expected to grow significantly in the coming years. Current key operational figures for LHR include:
~12K guests annually
~$4M annual revenue and expenses
~30 Full-time staff and interns

In the U.S., the standard base pay range for this role is outlined below. This base pay range is for the U.S. and is not applicable to locations outside of the United States.

The anticipatedsalary this position can range from $51,500 - $64,475 annuallydepending on relevant education, experience, and location.