Operations Manager Rx Jobs in Lexington, KY (NOW HIRING)

Company: Rx Relief

Location: Near Lexington, KY (Hybrid)

Setting: Compounding Pharmacy

Schedule: Full-Time | Monday – Friday | Days

Compensation: $130,000 – $140,000 / year

Relocation: Open to discussion for qualified candidates

Rx relief is seeking a dynamic Clinical Pharmacist to serve as the core clinical authority and strategic driver for our commercial sales team. Operating in a hybrid capacity near Lexington, KY, this role does not carry a direct sales quota or account ownership. Instead, you will act as an indispensable partner to our field account executives—providing high-level clinical guidance, educating high-value clinic accounts, and translating complex compound formulations into clear, high-impact clinical narratives.

You will also serve as our face in the field: networking with Key Opinion Leaders (KOLs), attending industry events, and relaying real-time market insights to leadership to shape our product strategy and expansion.

1. Clinical & Product Sales Support

• Serve as the primary subject-matter expert for account executives managing high-priority clinic accounts.
• Deliver clinical guidance, formulation evidence, and therapeutic protocol support during customer interactions.
• Participate in virtual product demos, sales presentations, and on-site clinic visits to address technical clinical questions.
• Author internal reference tools, clinical FAQs, and side-by-side product comparisons.
• Lead clinical and therapeutic product training for newly hired sales representatives.

2. Strategic Account Health & Retention

• Collaborate with sales reps to track account engagement, evaluate therapy usage trends, and execute growth strategies.
• Partner on Quarterly Business Reviews (QBRs), client touchpoints, and clinical education workshops for active practices.
• Uncover upselling and cross-selling opportunities within existing accounts and hand off actionable insights to the owning rep.
• Identify clinical engagement drop-offs early to assist in proactive account retention strategies.

3. Market Intelligence & Industry Engagement

• Represent Rx relief across industry trade shows, clinical conferences, webinars, and regional medical association events.
• Establish and nurture long-term relationships with practitioners, key opinion leaders, practice owners, and clinical educators.
• Gather competitive market intelligence—monitoring competitor pricing, messaging shifts, emerging treatment protocols, and unaddressed practitioner pain points.
• Synthesize field feedback into recurring reports (weekly/monthly) for leadership to help guide product development and brand differentiation.
• Map out untapped clinical sectors and emerging market opportunities for commercial outreach.

4. Pipeline & Lead Generation

• Identify prospective clinic accounts aligned with key growth profiles and initiate introductory relationships.
• Generate warm introductions and qualified leads for sales reps to advance through the pipeline.
• Leverage industry network and event attendance to expand the pharmacy's brand awareness among target decision-makers.

Minimum Requirements:

• Active, unrestricted Kentucky Pharmacist License
• Clinical pharmacy background or equivalent clinical experience within a medical device, pharmaceutical, or relevant healthcare space.
• Demonstrated ability to synthesize complex clinical concepts into accessible, persuasive content for sales partners and healthcare clients.
• Strong interpersonal skills with a passion for building relationships across clinical and practice leadership.
• Collaborative self-starter who excels in a consultative support role and is driven by collective team wins rather than personal account ownership.
• Strong written and verbal communication skills with experience drafting clear strategic summaries and internal briefings.

Preferred Qualifications:

• Prior background in compounding pharmacy operations, clinical education, or medical/pharmaceutical sales.
• Familiarity with CRM systems (e.g., Salesforce, Zoho) for tracking touchpoints and lead activity.
• Existing professional network among regional clinical communities and medical practices.
• Direct experience presenting at or participating in industry trade shows and clinical conferences.

• Paid Time Off
• Retirement: 401(k) plan
• Relocation: Open to discussing relocation assistance depending on candidate credentials and proximity.

Compensation / Pay Rate (Up to): $130,000.00 - $140,000.00 Per Year