Operations Manager Rx Jobs in Lehigh Acres, FL (NOW HIRING)

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At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

• The Registered Pharmacy Technician, Rx To Go is responsible for performing routine and non-routine pharmacy technician functions and activities related to the position.

• The Registered Pharmacy Technician, Rx To Go must be able to multi-task between multiple software programs and/or applications, handle multiple telecommunication lines, and work efficiently in all Microsoft programs.

• The Registered Pharmacy Technician Rx To Go must be able to exercise excellent communication skills to successfully interact with all levels of internal and external parties.

• All information documented will be accurate to the best of the employee's knowledge and presented in a professional manner.

• The Registered Pharmacy Technician Rx To Go must be able to effectively use, pronounce, and spell common medical and pharmacy terms.

• The Registered Pharmacy Technician, Rx To Go will keep open lines of communication with their immediate supervisor and/or manager and will always be under the supervision of a licensed pharmacist.

• No patient counseling will be completed by the Registered Pharmacy Technician, Rx To Go.

• Intake Team: Responsible for pharmacy insurance data entry and verification of insurance benefits.

• Provides exceptional service to patients, staff, insurance representatives, pharmaceutical representatives, vendors and fellow employees.

• Interacts in a professional manner with all contacts in order to promote effective exchanges of information.

• Will be the first line of communication for inbound/outbound telephonic calls, e-mails, and internal computer program communications for the pharmacy department.

• Will coordinate with appropriate teams in the pharmacy to expedite all pharmacy services.

• Adherence Team: Responsible for documenting and encouraging therapy adherence under the supervision of licensed pharmacists.

• Maintains accurate medication information (missed doses, medication reconciliation, patient-reported side effects, and dose changes), investigates prescription barriers, reports order updates to the clinic, and schedules orders for delivery/pickup in a timely manner.

• Revenue Team:Responsible for ensuring that prescriptions are processed for eligible patients and properly billed to their benefit plan.

• Responsible for working with insurance companies to resolve billing issues and communicate any potential delays to the appropriate pharmacy staff members.

• Provides support to the Revenue Manager for the day-to-day financial operations of the pharmacy and will be an active member of the audit team.

• Dispensing & Distribution Team: Responsible for the dispensing of oral oncology medications under the supervision of the Dispensing Operations Pharmacist, including but not limited to accurately counting and filling, ordering and stocking, packaging and shipping of oral oncology medications.

• Education: A high school diploma, GED, or equivalent education is required.

• Previous Experience: A minimum of one (1) year of experience as a Registered Pharmacy Technician in specialty, retail, mail order, or hospital pharmacy is required.

• Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.

• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.

• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

• Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.

• Customer Service & Organizational Awareness: Strong customer focus.

• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.

• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.

• Self-motivated and self-starter with ability work independently with limited supervision.

• Ability to work remotely effectively as required.

• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

• Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook is preferred.

• Certifications/Licenses: Active Registered Pharmacy Technician license in state of residence is required. (FL RPT) Active National Pharmacy Technician Certification (PTCB) is preferred.

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Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.