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Operations Manager Rx Jobs in Chicopee, MA (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Ware, MA · On-site

$16 - $18/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Pharmacy Customer Service Associate

Chicopee, MA · On-site

$16 - $18/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Pharmacy Customer Service Associate

Monson, MA · On-site

$16 - $18/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Pharmacy Customer Service Associate

Enfield, CT · On-site

$17.94 - $20/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

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Operations Manager Rx information

See Chicopee, MA salary details

$31.2K

$63.8K

$119.1K

How much do operations manager rx jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations manager rx in Chicopee, MA is $63,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $77,900.00 per year, depending on experience, location, and employer.

What are Operations Manager Rx?

An Operations Manager Rx is a leadership role within a pharmacy or healthcare organization focused on managing the operational aspects of pharmacy services. This includes overseeing daily workflows, ensuring compliance with regulations, optimizing staffing, managing inventory, and supporting pharmacists and technicians. Operations Managers Rx play a key role in improving efficiency, patient safety, and the overall quality of pharmacy operations. They often collaborate with other managers and healthcare providers to implement best practices and achieve organizational goals.

How does an Operations Manager Rx typically collaborate with pharmacy staff and other departments to ensure efficient medication delivery?

An Operations Manager Rx works closely with pharmacists, pharmacy technicians, and other healthcare professionals to streamline workflows and optimize medication dispensing processes. They often coordinate with supply chain teams to manage inventory, address shortages, and ensure regulatory compliance. Regular meetings and cross-departmental communication are essential to quickly resolve issues, implement process improvements, and maintain high standards of patient care. This collaborative approach helps the pharmacy run smoothly and supports positive patient outcomes.

What are the key skills and qualifications needed to thrive as an Operations Manager Rx, and why are they important?

To thrive as an Operations Manager Rx, you need strong leadership, organizational, and problem-solving skills, typically supported by a degree in business, pharmacy, or healthcare management. Familiarity with pharmacy management systems, inventory control software, and regulatory compliance tools is essential, and certifications such as a Pharmacy Technician Certification (CPhT) can be beneficial. Excellent communication, adaptability, and conflict resolution skills help drive team performance and customer satisfaction. These abilities ensure efficient pharmacy operations, compliance with regulations, and quality patient care in a dynamic healthcare environment.

What is the difference between Operations Manager Rx vs Operations Supervisor?

AspectOperations Manager RxOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, healthcare administration, or related field; certifications like Six Sigma or Lean are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in healthcare or management
Work EnvironmentOversees multiple departments in healthcare or pharmacy settings, focusing on strategic operationsManages daily activities of a team or department within healthcare facilities or pharmacies
Employer & Industry UsageCommonly employed in healthcare organizations, pharmacies, or pharmaceutical companiesFound in hospitals, clinics, or pharmacy settings, often reporting to an Operations Manager Rx

The Operations Manager Rx typically holds a higher level of responsibility, focusing on strategic planning and overall operations, while the Operations Supervisor manages daily team activities and ensures departmental tasks are completed efficiently. Both roles are essential in healthcare settings but differ mainly in scope and seniority.

What are popular job titles related to Operations Manager Rx jobs in Chicopee, MA? For Operations Manager Rx jobs in Chicopee, MA, the most frequently searched job titles are:
Operations Manager Rx jobs near you
Infographic showing various Operations Manager Rx job openings in Chicopee, MA as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,787 per year, or $30.7 per hour.
Pharmacy Customer Service Associate

Pharmacy Customer Service Associate

Walgreens

Ware, MA • On-site

$16 - $18/hr

Other

Posted 6 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,093 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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