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Operations Manager Ii information

See Arkansas salary details

$24K

$52.1K

$95.9K

How much do operations manager ii jobs pay per year?

As of Aug 29, 2026, the average yearly pay for operations manager ii in Arkansas is $52,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $64,100.00 per year, depending on experience, location, and employer.

What does an Operations Manager II do?

An Operations Manager II oversees the daily operations of a department or business unit, ensuring efficiency, productivity, and compliance with company policies. They typically manage teams, develop workflows, analyze performance metrics, and implement process improvements. Operations Manager II roles often involve more complex responsibilities than entry-level managers, such as budgeting, cross-functional collaboration, and strategic planning. They play a key role in meeting organizational goals and supporting senior management. Strong leadership, communication, and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an Operations Manager II?

To thrive as an Operations Manager II, you need a strong background in business operations, process optimization, and leadership, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, project management tools, and relevant certifications such as Six Sigma or PMP are often required. Excellent communication, problem-solving, and team management skills help you motivate teams and drive efficiency. These skills and qualifications are vital for ensuring smooth operations, meeting organizational goals, and delivering consistent results.

What are common challenges faced by an Operations Manager II, and how can they be addressed?

Operations Manager II professionals often encounter challenges such as balancing staff productivity with quality standards, managing multiple projects simultaneously, and adapting to rapidly changing operational demands. Proactively communicating with team members, leveraging data-driven decision-making, and fostering a culture of continuous improvement can help address these obstacles. Collaborating closely with other departments and implementing clear processes also ensures smoother operations and supports both team performance and organizational goals.

What is the difference between Operations Manager Ii vs Operations Supervisor?

CriteriaOperations Manager IiOperations Supervisor
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP)High school diploma or associate's degree, on-the-job training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily operations of a specific team or shift
Employer & Industry UsageCommon in manufacturing, logistics, retailOften found in retail, hospitality, manufacturing
Search & Comparison IntentUnderstanding higher-level operational rolesLooking for supervisory or team lead roles

The Operations Manager II typically holds a higher-level, strategic role with broader responsibilities and requires more advanced credentials. In contrast, the Operations Supervisor focuses on daily team management and operational tasks. Both roles are vital in the operational hierarchy but differ in scope and complexity.

Is operations manager a high paying job?

An Operations Manager II typically earns a competitive salary that varies by industry, location, and experience level. In general, operations management roles are considered well-paying positions with opportunities for advancement and additional benefits. Salary ranges often reflect the complexity of overseeing daily business functions and managing teams.

What are the 7 roles of an operations manager?

An operations manager is responsible for overseeing daily business activities, managing resources, implementing policies, ensuring quality control, coordinating between departments, optimizing processes for efficiency, and monitoring performance metrics. They often utilize tools like ERP systems and require strong leadership and organizational skills to meet company goals.

What cities in Arkansas are hiring for Operations Manager Ii jobs?

Cities in Arkansas with the most Operations Manager Ii job openings:

Operations Manager Ii jobs near you
Infographic showing various Operations Manager Ii job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,054 per year, or $25 per hour.

Branch Operations Manager II

North Little Rock, AR • On-site

WillScot
Construction • 1 - 5K employees

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

326th of 545 rated manufacturers

People enjoy working here

Good employer

Recommended by parents

Learn more about WillScotexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.  
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative exible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. 

ABOUT THE JOB:

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation. The Branch Operations Manager has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory. Success will be accomplished through value driven execution that fully complies with WS policies and all relevant laws and regulations. The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.

WHAT YOU'LL BE DOING:

Operations

  • Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator
  • This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.  
  • Employs timely and clear communication to all branch employees
  • Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
  • Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)
  • Utilize forward looking planning tools and budgets; actively manages costs.  This includes all activities necessary to manage/operate a branch.
  • Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
  • Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
  • Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals.  Assesses talent, implements employee development plans and creates and maintains a learning environment. Proactively seeks out top talent externally to maintain a robust pool of qualified talent.    
  • Efficiently manages and utilizes all aspects of logistics including safety, resources, DOT, route efficiency.

Production

  • Ensures all off-rents are conducted within the determined timeline; units returned are thoroughly inspected for work order accuracy and capture any damage billing where appropriate. Relocates idle fleet and conduct work order assessment as required. Conducts fleet physical inventory counts at established frequencies.
  • Demonstrates an understanding of the Work Order system and the drivers that impact inaccuracies, develops a strategy to ensure variances are minimal by ensuring work orders for idle fleet are accurate.
  • Issue and track vendor purchase orders 
  • Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis to support unit completion requirements. Conducts parts and VAPS inventory counts.
  • Focuses on driving first-time quality and reducing service calls, communicates with shop personnel to conduct root cause analysis and creates permanent corrective actions.
  • Other duties as assigned.

Customer Service

  • Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
  • Ensure On Time Deliveries, Returns, Relocations and Service
  • Drives high levels of product quality (First Time Quality)
  • Commercial readiness through operations excellence.
EDUCATION AND QUALIFICATIONS:

Requirements:

  • High school diploma, GED, or 3 years of applicable experience
  • 5 yearsa experience managing one or more direct reports in a service shop/manufacturing/building construction environment. OR 2 years of experience with WillScot
  • Experience managing a unit or departmental budget. OR 2 years of experience with WillScot
  • MS Office/Excel/Word/Outlook experience 
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment

Preferred:

  • Bacheloras degree 
  • Experience working with customers
  • Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or Smartsheets.
  • Experience in areas including fleet management, logistics, inventory, dispatching building codes/permitting

Personal Characteristics

  • Lead by example through living our values:
  • Dedicated to Health & Safety
  • Committed to Inclusion & Diversity
  • Driven to Excellence
  • Trustworthy & Reliable
  • Devoted to Our Customers
  • Community Focused


This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. 

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