Operations Manager I Jobs in Toronto, ON (NOW HIRING)

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Who you are:

A Strategic Problem Solver:

You have a passion for understanding how things work and how they can be improved. You approach challenges analytically and enjoy solving complex problems through collaboration and creativity.

Change-Oriented and Delivery-Focused:

You thrive in fast-paced environments where change is constant. You are comfortable managing competing priorities, navigating ambiguity, and driving initiatives to the finish line. You have a passion for simplification.

You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

Detail-Oriented, But Big Picture Aware:

You can get into the weeds to validate data and controls, but also see how your work fits into broader strategic goals.

Excellent Communicator and Collaborator:

You are able to connect dots between business, technology, and control functions. You communicate clearly with a wide range of stakeholders-from front office to IT to compliance.

Risk and Control Minded:

You have a strong understanding of operational risk, controls, and the importance of delivering change in a safe and compliant manner.

Technically Curious and Adaptable:

You're open to learning new systems (e.g., Calypso, Murex, Broadridge), tools (e.g., Excel VBA, SQL, Jira), and methodologies (e.g., Agile, Lean, Six Sigma) that can help improve operational delivery.

Accountable and Outcome-Driven:

You take ownership of your work and are committed to delivering results. You follow through on commitments and are trusted by stakeholders.

Specific Accountabilities and Responsibilities

Change Delivery & Execution

Lead and support end-to-end delivery of change initiatives, ensuring timely execution and measurable improvements in efficiency, scalability, and control

Translate business requirements into clear, actionable solutions in partnership with technology teams

Take ownership of deliverables, timelines, and issue resolution across the project lifecycle

Business Analysis & Product Understanding

Develop strong understanding of funding and structured products, including end-to-end trade lifecycle and operational processes

Act as a bridge between Front Office, Technology, and Operations to ensure solutions are aligned and fit-for-purpose

Identify gaps, risks, and control considerations in proposed changes

Testing & Implementation Readiness

Drive User Acceptance Testing (UAT), including test planning, execution, and defect management

Ensure operational readiness for go-live, including procedures, controls, and training

Stakeholder Engagement

Partner with stakeholders across Front Office, Technology, Risk, Compliance, and Finance globally

Communicate effectively with both technical and non-technical audiences

Confidently challenge assumptions and influence stakeholders to achieve optimal outcomes

Process Optimization & Transformation

Identify opportunities to streamline and optimize operational processes

Reduce manual touchpoints and enhance control frameworks through automation and process redesign

Contribute to continuous improvement and broader digital transformation initiatives

• Strong understanding of capital markets products and trade lifecycle
• Proven ability to independently manage deliverables and drive initiatives in a fast-paced environment
• Strong analytical and problem-solving skills with attention to detail
• Ability to challenge stakeholders constructively and influence decision-making
• Excellent communication and interpersonal skills
• Experience working across business and technology teams
• Strong organizational skills with the ability to manage competing priorities
• Self-motivated with a high level of ownership and accountability

Education/Accreditations:

• Undergraduate degree in Business, Mathematics, Statistics, or other discipline in STEM.
• 5 years of progressive Capital Market experience at a financial institution
• Strong technical skills (e.g., Excel; knowledge of SQL, Python, or data tools is an asset)
• Familiarity with capital markets systems (e.g., Calypso, Murex, Broadridge) is preferred
• Past work experience in liquidity management, treasury/ cash management or structured products.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):