Operations Manager
Jurupa Valley, CA · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Jurupa Valley, CA · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
West Covina, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
West Covina, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Palm Desert, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Palm Desert, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Whittier, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Whittier, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Corona, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Corona, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Moreno Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Moreno Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Encinitas, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Encinitas, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
San Diego, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
San Diego, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Jurupa Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Jurupa Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Temecula, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Temecula, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Los Angeles, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Los Angeles, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
La Mirada, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
La Mirada, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Oxnard, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Oxnard, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Riverside, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Riverside, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Anaheim, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Anaheim, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Norwalk, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Norwalk, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Simi Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Simi Valley, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Palm Springs, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Palm Springs, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
Lincoln, CA · On-site
$5.2K - $52K/wk
Operations Manager We know that you have aspirations to work with your hands and be able to help ... Want to be on the ground floor of a company whose goal is to be the market leader for ladder ...
Operations Manager
Lincoln, CA · On-site
$5.2K - $52K/wk
Operations Manager We know that you have aspirations to work with your hands and be able to help ... Want to be on the ground floor of a company whose goal is to be the market leader for ladder ...
Operations Manager
San Clemente, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager
San Clemente, CA · On-site
$75K - $75K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to work in a gym setting; move about club floors and rooms; communicate with employees ...
Operations Manager Flooring information
Operations Manager
Jurupa Valley, CA • On-site
EoS Fitness •
Fitness and Sports Centers • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 3 days ago
Job description
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
- Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
- Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
- Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
- Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
- Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
- Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
- In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
- 2-3 years of operations management experience
- Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry is a plus
- Excellent relationship building and influencing skills with people at all levels and in all functions.
- Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Excellent MS Office skills
- And, of course, someone who embraces our Core Values!
Requirements:
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
About EoS Fitness
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
2015