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Operations Manager Client Relations Jobs in Raleigh, NC

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties Work ...

BrightView Landscapes

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

World Courier

Operations Manager

Cary, NC · On-site

Developing local operational procedures and policies that ensure quality within the organization ... Troubleshooting and problem management (Agent relations, CAPA assessments & root causes, etc.

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties Work ...

BrightView Landscapes

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

MWI Buying Group

Operations Manager

Cary, NC · On-site

Developing local operational procedures and policies that ensure quality within the organization ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

Cencora

Operations Manager

Cary, NC · On-site +1

Developing local operational procedures and policies that ensure quality within the organization ... Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

U.S. Lawns

Operations Manager

Raleigh, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

U.S. Lawns

Operations Manager

Chapel Hill, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

U.S. Lawns

Operations Manager

Cary, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Walgreens

Pharmacy Operations Manager

Morrisville, NC · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

Garner, NC · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

Durham, NC · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

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Showing results 41-60

All JobsOperations Client Relations JobsOperations Manager Client Relations JobsOperations Manager Client Relations Jobs in Raleigh, NC

Operations Manager Client Relations information

See Raleigh, NC salary details

$28.2K

$55.8K

$95.3K

How much do operations manager client relations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for operations manager client relations in Raleigh, NC is $55,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager Client Relations vs Customer Service Manager?

AspectOperations Manager Client RelationsCustomer Service Manager
Primary FocusOverseeing client relationships and operational processes to ensure client satisfactionManaging customer support teams and resolving client issues
Required CredentialsBachelor's degree in Business, Management, or related field; experience in client relationsBachelor's degree; experience in customer service or support roles
Work EnvironmentOffice setting, client meetings, cross-department collaborationCustomer support centers, call centers, or office environments
Industry UsageCommon in industries like finance, consulting, and B2B servicesPrevalent in retail, telecommunications, and hospitality sectors

While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

Is operations manager a high paying job?

Operations managers typically earn a competitive salary that varies by industry, location, and experience level. In many organizations, they are among the higher-paid managerial roles, especially with certifications like Six Sigma or PMP and strong leadership skills. However, salaries can range widely depending on the company's size and sector.

What does an operations manager client relations do?

An operations manager in client relations oversees the interaction between a company and its clients, ensuring customer satisfaction and resolving issues efficiently. They coordinate communication, manage service delivery, and often use customer relationship management (CRM) tools to maintain strong client relationships and support business growth.
Operations Manager Client Relations jobs near you

Operations Manager

Durham, NC • On-site

BrightView
See more jobs at BrightViewexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

BrightView Landscapes rating

6.9

Company rating: 6.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities:
  • Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
  • Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
  • Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
  • Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
  • Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
  • Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
  • Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
  • Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
  • Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
  • Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience:
  • Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
  • Minimum 7 years of experience in the construction or landscaping industry
  • Minimum 2-3 years of management experience within the landscape or service industry
  • Qualified Applicator License (Pesticide or Fertilizer) preferred
  • Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
  • Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
  • Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
  • Bilingual in English and Spanish preferred
  • Effective written and oral communication skills
  • Ability to create and foster a team-oriented environment

Physical Demands/Requirements:
  • Ability to walk, bend, twist, and carry up to 50lbs
  • Ability to traverse uneven surfaces on job sites for quality checks and inspections
  • Must be able to travel within the branch territory to visit designated client properties

Work Environment:
  • Field-based role; will have regular office work

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
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