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Operations Manager Client Relations Jobs in Port Huron, MI

Maintain client relationship and attend conference calls and business reviews. * Consult with ... Ability to manage a group of 15 to 20 employees. * Conduct performance evaluations for direct ...

Establish strong customer relation with key personnel understanding history, brokerage & logistic ... Operations Department. * Liaise with other company departments to build a solid relationship ...

Develop tailored labor and employee relations strategies and tactics aligned with client goals ... Performs additional duties, as requested by management. QUALIFICATIONS, EXPERIENCE, AND EDUCATION

... relations, digital factory, and plant performance measures. * Provide plant and team leadership ... Effectively plan for, budget for, and manage operations headcount needs driving strong labor ...

... relations, digital factory, and plant performance measures. * Provide plant and team leadership ... Effectively plan for, budget for, and manage operations headcount needs driving strong labor ...

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Operations Manager Client Relations information

See Port Huron, MI salary details

$27.3K

$54K

$92.2K

How much do operations manager client relations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operations manager client relations in Port Huron, MI is $53,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $61,100.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager Client Relations vs Customer Service Manager?

AspectOperations Manager Client RelationsCustomer Service Manager
Primary FocusOverseeing client relationships and operational processes to ensure client satisfactionManaging customer support teams and resolving client issues
Required CredentialsBachelor's degree in Business, Management, or related field; experience in client relationsBachelor's degree; experience in customer service or support roles
Work EnvironmentOffice setting, client meetings, cross-department collaborationCustomer support centers, call centers, or office environments
Industry UsageCommon in industries like finance, consulting, and B2B servicesPrevalent in retail, telecommunications, and hospitality sectors

While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

Is operations manager a high paying job?

Operations managers typically earn a competitive salary that varies by industry, location, and experience level. In many organizations, they are among the higher-paid managerial roles, especially with certifications like Six Sigma or PMP and strong leadership skills. However, salaries can range widely depending on the company's size and sector.

What does an operations manager client relations do?

An operations manager in client relations oversees the interaction between a company and its clients, ensuring customer satisfaction and resolving issues efficiently. They coordinate communication, manage service delivery, and often use customer relationship management (CRM) tools to maintain strong client relationships and support business growth.

What cities near Port Huron, MI are hiring for Operations Manager Client Relations jobs?

Cities near Port Huron, MI with the most Operations Manager Client Relations job openings:

Operations Supervisor, Quality

Port Huron, MI • On-site

Full-time

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Buckland is looking for an 

Operations Supervisor, Quality

                                                                     

What you’ll be doing

The Operations Supervisor, Quality is responsible for overseeing the accuracy, compliance, and timeliness of customs brokerage activities, with a focus on broker referrals, updates to entry summary, audit, and the timely payment of duties. This role ensures that all transactions are completed in accordance with US Customs regulations, client requirements, and Buckland’s quality standards.

 

What we can offer you

  • Competitive salary, benefits package and matching retirement plan
  • A friendly, collaborative work environment
  • Opportunities for professional development & ongoing learning
  • A chance to be part of a growing organization

 

You will be responsible for

  • Oversee timely submission of entry filings to US Customs.
  • Oversee all ACH statement payments including researching/responding to any client related issues.
  • Run internal and external reports for audits, data analysis, and cross reference.
  • Supervise broker referral process and ensure all required information is obtained and updated prior to finalized entry summary submission.
  • Research tariff and classification of goods to comply with US Customs regulations as required.
  • Handle requests from internal and external clients in a prioritized, professional, and efficient manner.
  • Maintain client relationship and attend conference calls and business reviews.
  • Consult with leadership on problems related to client data and complex related tariffs.
  • Ensure all onboarding of new clients or services meet the compliance standards.

Supervisory Responsibilities

  • Ability to manage a group of 15 to 20 employees.
  • Conduct performance evaluations for direct reports.
  • Assign tasks to team members.
  • Hire and Terminate employees.
  • Assists with training and guidance of direct reports.
  • Monitor work volumes of direct reports to ensure entries are completed to customs regulations guidelines.
  • Supervise team members, conduct team meetings, monitor attendance, and work schedules.

What we need from you

  • Bachelor’s Degree or diploma in International Trade, Logistics, Business, or related discipline.
  • Minimum 5 years in custom brokerage or logistics experience.
  • CCS Designation or LCHB training preferred.
  • Intermediate MS Office knowledge.
  • High level of organization, time management and attention to detail.
  • Leadership, communication, and decision-making skills.
  • Experience with completion of complex entries.
  • Able to function in a time sensitive environment.
  • Must be legally eligible to work for the Company at all times.
  • Valid Passport and ability and desire to occasionally travel if required to other offices locations in CND/USA/MX