This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve ...
This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve ...
The Ovation Healthcare difference is the extraordinary combination of operations experience and ... The Client Success Manager, GPO Implementations is responsible for overseeing the successful ...
The Ovation Healthcare difference is the extraordinary combination of operations experience and ... The Client Success Manager, GPO Implementations is responsible for overseeing the successful ...
Commercial Lines Account Manager
Memphis, TN · On-site +1
$75K - $85K/yr
Join our dynamic team as a Commercial Lines Account Manager, where you'll be the cornerstone of our client relations, especially in the small business to middle market sector. This role is ideal for ...
Quick apply
Commercial Lines Account Manager
Memphis, TN · On-site +1
$75K - $85K/yr
Join our dynamic team as a Commercial Lines Account Manager, where you'll be the cornerstone of our client relations, especially in the small business to middle market sector. This role is ideal for ...
Manager, Client Success
Brentwood, TN · On-site
The Ovation Healthcare difference is the extraordinary combination of operations experience and ... The Client Success Manager, GPO Implementations is responsible for overseeing the successful ...
Manager, Client Success
Brentwood, TN · On-site
The Ovation Healthcare difference is the extraordinary combination of operations experience and ... The Client Success Manager, GPO Implementations is responsible for overseeing the successful ...
We are looking for an Operations Manager to come join the 4Wall team! What you will be doing: While ... relations, repairs, and maintenance, and must have exceptional leadership skills and ability to ...
We are looking for an Operations Manager to come join the 4Wall team! What you will be doing: While ... relations, repairs, and maintenance, and must have exceptional leadership skills and ability to ...
Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and ...
Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and ...
Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and ...
Support local managers in implementing and monitoring area operations including marketing, project services, staff development, quality and client relations, all within established company goals and ...
Operations Manager
Nashville, TN · On-site
We are looking for an Operations Manager to come join the 4Wall team! What you will be doing: While ... relations, repairs, and maintenance, and must have exceptional leadership skills and ability to ...
Operations Manager
Nashville, TN · On-site
We are looking for an Operations Manager to come join the 4Wall team! What you will be doing: While ... relations, repairs, and maintenance, and must have exceptional leadership skills and ability to ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
You'll receive paid training to master our skincare products, client experience strategies, and ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
Operations Manager
Memphis, TN · On-site
Operation Managers are a vital part of customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation ...
Operations Manager
Memphis, TN · On-site
Operation Managers are a vital part of customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation ...
Associate Relations Partner
Memphis, TN · On-site
$38K - $48K/yr
The Associate Relations Partner consults on associate relations matters in support of associates ... Advises associates and leaders regarding performance management, accountability and corrective ...
Associate Relations Partner
Memphis, TN · On-site
$38K - $48K/yr
The Associate Relations Partner consults on associate relations matters in support of associates ... Advises associates and leaders regarding performance management, accountability and corrective ...
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
Operations Manager 📍 Onsite| Full-Time | Service Delivery As an Operations Manager at Openwork ... In this role, you'll also serve as a key client-facing partner for our large manufacturing client ...
Quick apply
Operations Manager 📍 Onsite| Full-Time | Service Delivery As an Operations Manager at Openwork ... In this role, you'll also serve as a key client-facing partner for our large manufacturing client ...
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
Service Project Manager
Nashville, TN · On-site
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
Service Project Manager
Nashville, TN · On-site
... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
New
Operations Manager
$32 - $35/hr
Operations Manager - Lead Franchise Headquarters Logistics and Fleet Field Operations Job Overview ... Strong background in customer relations, leadership, and procedural enforcement in a fast-paced ...
Operations Manager
$32 - $35/hr
Operations Manager - Lead Franchise Headquarters Logistics and Fleet Field Operations Job Overview ... Strong background in customer relations, leadership, and procedural enforcement in a fast-paced ...
Operations Manager
$32 - $35/hr
Operations Manager - Lead Franchise Headquarters Logistics and Fleet Field Operations Job Overview ... Strong background in customer relations, leadership, and procedural enforcement in a fast-paced ...
Operations Manager
$32 - $35/hr
Operations Manager - Lead Franchise Headquarters Logistics and Fleet Field Operations Job Overview ... Strong background in customer relations, leadership, and procedural enforcement in a fast-paced ...
Operations Manager Client Relations information
What is the difference between Operations Manager Client Relations vs Customer Service Manager?
| Aspect | Operations Manager Client Relations | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing client relationships and operational processes to ensure client satisfaction | Managing customer support teams and resolving client issues |
| Required Credentials | Bachelor's degree in Business, Management, or related field; experience in client relations | Bachelor's degree; experience in customer service or support roles |
| Work Environment | Office setting, client meetings, cross-department collaboration | Customer support centers, call centers, or office environments |
| Industry Usage | Common in industries like finance, consulting, and B2B services | Prevalent in retail, telecommunications, and hospitality sectors |
While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.
What cities in Tennessee are hiring for Operations Manager Client Relations jobs? Cities in Tennessee with the most Operations Manager Client Relations job openings:
Job description
Job Description - Operations ManagerPosition Summary
The Operations Manager plays a pivotal role in overseeing the daily operations of a small but growing payroll and HR services company. This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve processes, oversee staff performance, ensure compliance, and deliver a consistent and high-quality client experience.
Key ResponsibilitiesOversee daily operational functions across payroll, HR services, client support, and tax administration.
Manage scheduling, workload allocation, and accountability of team members across functions.
Develop, implement, and refine standard operating procedures (SOPs) to ensure consistent service delivery.
Monitor client onboarding and support processes to ensure deadlines, accuracy, and service quality.
Collaborate with leadership on process improvement initiatives, technology upgrades, and system optimization.
Track and report on operational performance metrics, including client satisfaction, response times, and project completion.
Support compliance efforts by ensuring proper handling of sensitive payroll/HR data and adherence to regulatory requirements.
Assist in recruiting, onboarding, and training new team members within the operations team.
Serve as a point of escalation for operational issues affecting client relationships.
Prepare reports and updates for leadership regarding departmental progress, challenges, and opportunities.
QualificationsBachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
Strong leadership skills with proven ability to manage cross-functional teams.
Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
Excellent problem-solving and decision-making skills.
Strong organizational skills and ability to prioritize multiple projects.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, small business environment.
Key Performance Indicators (KPIs)Operational Efficiency: % of client implementations and support cases completed on time.
Accuracy: Reduction in errors for payroll, HR, and tax processes.
Client Satisfaction: CSAT and post-engagement survey scores.
Team Productivity: Tickets, projects, and tasks completed per FTE.
Process Improvement: Number of SOPs/processes streamlined or automated.
Compliance: Zero missed deadlines for filings, compliance reporting, and regulatory requirements.
About Segue HR
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
11 - 50 Employees
Headquarters location
Memphis, TN, US
Year founded
2015