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Operations Manager Client Relations Jobs in Connecticut

ABM

Operations Manager

New Haven, CT · On-site

$80K - $90K/yr

With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative ... Operations Management * Plan, organize, and direct daily Environmental Services operations to ...

AdviceOne

Operations Manager

Glastonbury, CT · On-site

Our Operations Manager will lead and develop the team that drives all processes both client-facing and behind the scenes that enable our firm to run smoothly. The Operations department is made up of ...

Amazon

Sr. Operations Manager

North Haven, CT · On-site

... employee relations and building leadership bench strength within the Fulfillment Center ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Amazon

Sr. Operations Manager

Windsor, CT · On-site

... employee relations and building leadership bench strength within the Fulfillment Center ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Amazon

Sr. Operations Manager

Windsor, CT · On-site

... employee relations and building leadership bench strength within the Fulfillment Center ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Amazon

Sr. Operations Manager

Windsor, CT · On-site

... employee relations and building leadership bench strength within the Fulfillment Center ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Scadd Inc

Operations Manager - Lebanon Pines

Lebanon, CT · On-site

$70K - $85K/yr

Residential Operations Manager Full Time Management Lebanon Pines, Lebanon, CT, US Salary Range ... Maintain oversight of campus inventory, including client necessities, housekeeping products, and ...

One Tech

Field Operations Manager

Wallingford, CT · On-site

The Field Operations Manager will be responsible for the hiring, onboarding, resource assignment ... including client-facing meetings and presentations. Advance and develop Department tools and ...

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Operations Manager Client Relations information

What is the difference between Operations Manager Client Relations vs Customer Service Manager?

AspectOperations Manager Client RelationsCustomer Service Manager
Primary FocusOverseeing client relationships and operational processes to ensure client satisfactionManaging customer support teams and resolving client issues
Required CredentialsBachelor's degree in Business, Management, or related field; experience in client relationsBachelor's degree; experience in customer service or support roles
Work EnvironmentOffice setting, client meetings, cross-department collaborationCustomer support centers, call centers, or office environments
Industry UsageCommon in industries like finance, consulting, and B2B servicesPrevalent in retail, telecommunications, and hospitality sectors

While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

Is operations manager a high paying job?

Operations managers typically earn a competitive salary that varies by industry, location, and experience level. In many organizations, they are among the higher-paid managerial roles, especially with certifications like Six Sigma or PMP and strong leadership skills. However, salaries can range widely depending on the company's size and sector.

What does an operations manager client relations do?

An operations manager in client relations oversees the interaction between a company and its clients, ensuring customer satisfaction and resolving issues efficiently. They coordinate communication, manage service delivery, and often use customer relationship management (CRM) tools to maintain strong client relationships and support business growth.

What cities in Connecticut are hiring for Operations Manager Client Relations jobs?

Cities in Connecticut with the most Operations Manager Client Relations job openings:

Operations Manager Client Relations jobs near you

Operations Manager

New Haven, CT • On-site

ABM
Administrative Assistance Services • 10K+ employees
Learn more about ABMexternal

$80K - $90K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Plan, organize, and direct daily Environmental Services operations to ensure efficient service delivery.

  • Lead, motivate, and develop EVS staff to achieve departmental goals and customer satisfaction targets.

  • Assign work, establish priorities, monitor productivity, quality, and timeliness.

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 421 frontline employees who took The Breakroom Quiz

Job description

The Environmental Services (EVS) Operations Manager is responsible for planning, organizing, and directing the daily operations of the Environmental Services department within a healthcare facility. This role leads EVS staff, ensures high standards of cleanliness, safety, regulatory compliance, and patient satisfaction, while overseeing staffing, budgeting, training, performance management, and operational efficiencies. The Operations Manager partners with hospital leadership to drive service excellence, improve processes, and maintain a positive patient and employee experience.
 

Pay: $80000-$90000/ YR


The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

 
 
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com
Education
  • Bachelor's Degree required. 
  • In lieu of a bachelor's degree, a High School Diploma/GED plus 5+ years of relevant management experience may be accepted. 
Experience
  • Minimum of 3 years of leadership experience in healthcare. 
  • Acute care hospital leadership experience preferred. 
  • Experience in a large academic medical center preferred. 
  • Union workforce management experience strongly preferred. 
Technical Skills
  • Intermediate proficiency with Microsoft Excel, Microsoft Word, and other business software. 
  • Ability to analyze and utilize operational data for process improvement. 
Leadership Competencies
  • Strong leadership and team development skills. 
  • Excellent verbal and written communication abilities. 
  • Experience managing employee performance, coaching, and conflict resolution.
  • Customer service and patient satisfaction focus. 
Preferred Candidate Profile
  • Healthcare EVS leader with hospital operations experience, strong people-management skills, budget awareness, process improvement expertise, and a proven ability to lead large frontline teams in a fast-paced healthcare environment. 
Operations Management
  • Plan, organize, and direct daily Environmental Services operations to ensure efficient service delivery. 
  • Assign work, establish priorities, monitor productivity, quality, and timeliness. 
  • Adjust staffing and workloads based on operational needs. 
Leadership
  • Lead, motivate, and develop EVS associates to achieve departmental goals and customer satisfaction targets. 
  • Direct short- and long-term departmental initiatives in alignment with regulatory and accreditation standards.
  • Serve as a resource for staff and hospital leadership. 
Communication
  • Maintain effective communication with staff, hospital leadership, and cross-functional departments. 
  • Provide coaching, performance feedback, conflict resolution, and team-building support. 
  • Prepare reports and participate in administrative meetings. 
Financial & Operational Accountability
  • Support budget management and fiscal performance of assigned sites. 
  • Manage scheduling, attendance controls, staffing plans, and position controls. 
  • Ensure supplies and equipment are purchased through approved vendors. 
  • Maintain accurate operational and labor reports. 
Service Excellence
  • Promote a culture of customer service and patient satisfaction.
  • Support patient experience initiatives and service recovery efforts. 
  • Drive continuous process improvement and operational excellence. 
Human Resources
  • Recruit, hire, train, coach, and develop team members. 
  • Conduct performance evaluations and corrective action processes.
  • Ensure compliance with labor agreements, policies, and regulatory requirements. 
  • Maintain employee engagement and training standards. 
Safety & Compliance
  • Ensure compliance with healthcare safety regulations and infection control standards.
  • Participate in hospital and ABM safety initiatives and committee

What ABM Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ABM

Sourced by ZipRecruiter

Industry

Administrative assistance services and facilities support services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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