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Operations Lead Jobs in Boston, MA (NOW HIRING)

New Balance

Product Operations Lead - Finance

Brighton, MA · On-site

$104K - $130K/yr

Product Operations Lead Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our ...

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All JobsOperations Lead JobsOperations Lead Jobs in Boston, MA

Operations Lead information

See Boston, MA salary details

$14

$30

$69

How much do operations lead jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for operations lead in Boston, MA is $30.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $33.70 per hour, depending on experience, location, and employer.

What is an operations lead?

Operations Leads are professionals responsible for overseeing the daily activities and workflows within a company or department. They ensure that business processes run smoothly, teams meet performance goals, and resources are used efficiently. Operations Leads often manage staff, coordinate between departments, and help implement strategies to improve productivity. Their role is crucial for maintaining high standards of service and operational excellence.

What are the key skills and qualifications needed to thrive as an operations lead, and why are they important?

To thrive as an Operations Lead, you need expertise in process optimization, project management, and strong analytical abilities, often supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with tools like ERP systems, workflow automation software, and Lean or Six Sigma certifications is highly valuable. Leadership, problem-solving, and effective communication are standout soft skills that drive team performance and operational excellence. These skills and qualities are crucial for streamlining processes, ensuring team alignment, and achieving organizational goals efficiently.

What are the most common challenges faced by an operations lead, and how can they be effectively managed?

Operations Leads often encounter challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring process efficiency under tight deadlines. Effective communication and proactive problem-solving are vital, as is the ability to balance strategic oversight with attention to operational details. Building strong relationships with both team members and stakeholders helps anticipate issues early and implement solutions quickly, making adaptability and leadership key to success in this role.
More about Operations Lead jobs
Operations Lead jobs near you
Infographic showing various Operations Lead job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,162 per year, or $30.4 per hour.

Business Operations Lead

Acorn Product Development, Inc.

Waltham, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Acorn Product Development is seeking an experienced Business Operations Lead to own and strengthen the operational backbone of our firm. This is a high-impact role for someone who thrives in a fast-paced, innovative product development environment serving clients across the consumer, robotics, automation, networking, and medical industries.

At Acorn, we provide engineering consulting services for world-class clients ranging from Fortune 100 and 500 companies to emerging startups. For over 33 years, we have been at the forefront of product design and engineering, building a reputation for excellence and creativity.

We are looking for a highly organized, proactive leader who can work both independently and as part of a collaborative team across our project management, engineering, design, and business development functions.  

Responsibilities:

Oversee general office and facilities operations (office park relationship, office supplies, kitchen stock, and company travel coordination).

Coordinate office and lab upgrades, and support ISO compliance efforts.

Identify and implement AI tools to improve operational efficiency across the business.

Manage material receiving and tracking for project builds, ensuring all documentation is archived and that engineers and project managers are engaged to perform incoming inspection.

Manage logistics for delivering prototypes to clients.

Provide project management support to client projects:

Track project budgets across labor and materials, with regular internal and external updates.

Own the vendor purchase order process and material proposals on projects.

Lead business development and sales operations support:

Consolidate weekly pipeline metrics and report to the management team.

Finalize and implement project contracts.

Plan and manage internal team and external BD and sales events, including office outings, client appreciation events, and tradeshow and conference logistics.

Lead recruiting and onboarding support:

Run early-stage resume and phone screening, and coordinate interview logistics.

Manage the Workable account for open roles.

Prepare for and lead the onboarding of new employees.

Coordinate visitors, on-site interviews, office events, and team activities.

Support day-to-day business operations as needed.               

Requirements

Bachelor's degree in Business Administration, Operations, or a related field.

3-5 years of experience in operations, office management, or project coordination, ideally within a consulting, engineering, or professional services environment.

Demonstrated people management and interpersonal skills.

Strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.

Proficiency with Microsoft Office (Word, Excel, PowerPoint, Project).

Detail-oriented, resourceful, and proactive.

Experience applying or developing AI tools for business applications is a strong plus.

Benefits

Competitive salary commensurate with experience.

Comprehensive health, dental, and vision coverage.

Paid time off and holidays.

401(k) retirement plan.

Opportunity to work with a highly skilled, cross-functional engineering and operations team.

Exposure to world-class clients and innovative product development projects.

$75,000-$85,000k

If you are ready to bring structure, energy, and operational excellence to a growing product development firm, we would love to hear from you.

Apply