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Operations Investigator Jobs in Raleigh, NC (NOW HIRING)

Tekni-Plex

Operations Quality Engineer

Clayton, NC · On-site

$61K - $79K/yr

This role supports production operations by managing quality issues, investigations, new product introductions (NPI), product transfers, and continuous improvement initiatives to ensure consistent ...

Tekni-Plex

Operations Quality Engineer

Clayton, NC · On-site

$61K - $79K/yr

This role supports production operations by managing quality issues, investigations, new product introductions (NPI), product transfers, and continuous improvement initiatives to ensure consistent ...

Arclin

Operations Manager III

Moncure, NC · On-site

... investigation and resolution. * Ensure that manufacturing team members are responsible for their ... Operations Manager Job Requirements: * Bachelors' Degree in Chemical Engineering, Operations or ...

McKesson Corporation

Operations Supervisor

Cary, NC · On-site

$49K - $83K/yr

Lead daily operations by providing real-time support to frontline staff, addressing escalated ... investigation processes Preferred Skills/Experience * Knowledge of Prior Authorization and Appeal ...

McKesson

Operations Supervisor

Cary, NC · On-site

$59K - $98K/yr

Lead daily operations by providing real-time support to frontline staff, addressing escalated ... investigation processes Preferred Skills/Experience * Knowledge of Prior Authorization and Appeal ...

McKesson

Operations Supervisor

Cary, NC

$59K - $98K/yr

Lead daily operations by providing real-time support to frontline staff, addressing escalated ... investigation processes Preferred Skills/Experience * Knowledge of Prior Authorization and Appeal ...

Duke Health

Operations Administrator, RN

Durham, NC · On-site

The Operations Administrator must act independently to provide crisis management, interpret policy ... Investigate patient/visitor concerns and implements appropriate courses of action. * Take ...

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All JobsOperations Investigator JobsOperations Investigator Jobs in Raleigh, NC

Operations Investigator information

See Raleigh, NC salary details

$31.1K

$73.2K

$127.3K

How much do operations investigator jobs pay per year?

As of Jun 29, 2026, the average yearly pay for operations investigator in Raleigh, NC is $73,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $95,800.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

Operations Investigators typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, and sometimes ownership or leadership positions. Compensation at this level is rare and usually involves bonuses, stock options, or profit sharing.

How does an Operations Investigator typically collaborate with other departments to resolve issues?

Operations Investigators frequently work cross-functionally with departments such as compliance, risk management, and operations teams to identify and resolve issues. Collaboration often involves gathering data, conducting interviews, and sharing findings to develop effective solutions. Open communication and regular meetings are important, as these interactions help ensure that investigations are thorough and that operational improvements are implemented smoothly. Building strong relationships with colleagues in other departments is key to efficiently addressing complex operational challenges.

What are Operations Investigators?

Operations Investigators are professionals who analyze, assess, and investigate the processes and procedures within an organization to ensure compliance, efficiency, and effectiveness. They often review operational activities, identify areas of risk or non-compliance, and recommend improvements or corrective actions. Their work helps organizations mitigate operational risks, adhere to regulations, and enhance overall business performance. Operations Investigators may work in various industries, including finance, logistics, healthcare, and government.

Can I join ATF without a degree?

Operations Investigator positions at the ATF typically require a bachelor's degree or equivalent experience in criminal justice, law enforcement, or related fields. While some law enforcement roles may accept relevant work experience in lieu of a degree, a formal education is generally preferred. Candidates should review specific job postings for exact requirements and consider certifications or specialized training to enhance their qualifications.

What is the highest paying investigator job?

The highest paying investigator roles are often senior positions such as private investigators, corporate security investigators, or specialized federal agents like FBI or DEA investigators, with salaries exceeding $100,000 annually. Factors influencing pay include experience, certifications, and the complexity of investigations handled.

What are the key skills and qualifications needed to thrive as an Operations Investigator, and why are they important?

To thrive as an Operations Investigator, you need strong analytical skills, attention to detail, and a background in compliance, risk management, or a related field, often supported by a relevant degree or certification. Familiarity with investigative tools, case management systems, and data analysis software is essential for conducting thorough investigations. Excellent communication, critical thinking, and problem-solving abilities help you effectively gather information and present findings. These competencies are crucial for identifying operational risks, ensuring regulatory compliance, and supporting organizational integrity.

What is the difference between Operations Investigator vs Fraud Analyst?

AspectOperations InvestigatorFraud Analyst
Required CredentialsTypically a bachelor's degree in criminal justice, law enforcement, or related field; certifications like ACFE are commonUsually a bachelor's degree in finance, criminal justice, or related; certifications like CFE are often preferred
Work EnvironmentInvestigates operational issues, internal investigations, compliance, often in corporate or government settingsFocuses on detecting and preventing fraud, analyzing financial data, working in finance or insurance sectors
Employer & Industry UsageUsed by corporations, government agencies, and law enforcement for internal investigationsCommon in banking, insurance, and financial services for fraud detection

While both roles involve investigation skills and compliance knowledge, Operations Investigators focus on operational and internal issues, whereas Fraud Analysts specialize in identifying and preventing financial fraud. The roles often overlap in skills but differ in focus and industry application.

What jobs make $1,000,000 a year?

Operations investigators typically do not earn $1,000,000 annually; such high earnings are usually associated with executive roles, entrepreneurs, or highly specialized professionals in finance, technology, or investment sectors. Achieving this level of income often requires advanced skills, extensive experience, and sometimes ownership or leadership positions in successful companies.
What cities near Raleigh, NC are hiring for Operations Investigator jobs? Cities near Raleigh, NC with the most Operations Investigator job openings:
Operations Investigator jobs near you
Customer Operations Intern - Part-time Fall 2026

Customer Operations Intern - Part-time Fall 2026

Lucid Software

Raleigh, NC • On-site

$14.75 - $19.50/hr

Other

Posted 10 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

Lucid Software’s Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.

Responsibilities:

  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs

  • Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues

  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings

  • Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs.

  • Assist in writing clear Help Center and user education content

  • Engage with our users in the Lucid Community

  • Investigate and process customer requests for cancellation and refunds over email

  • Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments

  • Research accounts in which payments have been posted and customer disputes activity

  • Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes

  • Communicate and follow up effectively with customers in a clear and timely manner

Requirements:

  • Currently pursuing a Bachelor's degree with a 3.0 cumulative GPA or higher

  • A strong sense of personal ownership and responsibility

  • Ability to translate complex technical ideas into simple, easy to understand content

  • Strong written and verbal communication skills (both internally and externally)

  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results

  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities

  • Detail-oriented, organized and a good team player

  • Bias towards finding solutions versus shutting down ideas

  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh office two days per week (Tuesday and Thursday)

Preferred Qualifications

  • Experience troubleshooting technical issues

  • Experience in content creation

  • Basic data analytics or statistical skills

  • Teaching or mentoring experience

This internship is part-time in the fall.

#LI-KC1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co.

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