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Operations Director Jobs in Riverside, CT (NOW HIRING)

Mini-Circuits

Sales Operations Director

Melville, NY · On-site

$160K - $240K/yr

The Director of Sales Operations is responsible for leading and optimizing the sales operations' function, with a strong focus on Inside Sales, Customer Service and Sales Funnel Management. The ...

Mini-Circuits

Sales Operations Director

Melville, NY · On-site

$160K - $240K/yr

The Director of Sales Operations is responsible for leading and optimizing the sales operations' function, with a strong focus on Inside Sales, Customer Service and Sales Funnel Management. The ...

Fireblocks

Operations Director, Payments

New York, NY · On-site

Fireblocks is seeking an experienced Operations Director to lead a strategic initiative related to our regulated payments infrastructure. This role will be responsible for building and managing ...

AvePoint

Revenue Operations Director

New York, NY · On-site

$145K - $190K/yr

We are looking for a Revenue Operations Director - Americas to lead RevOps for our high-growth Americas region, one of the company's largest revenue-generating markets. This is a critical regional ...

JWX

Revenue Operations Director

New York, NY

Position Overview The Director of Revenue Operations will lead the global Revenue Operations function, responsible for designing, scaling, and optimizing the systems, processes, and data ...

UJUU

People Operations Director

New York, NY · On-site

As our People Operations Lead, you will be the establishing member of People Operations (HR) department. You will have a driving role in formulating and standardizing the processes guiding the entire ...

UJUU

People Operations Director

New York, NY · On-site

As our People Operations Lead, you will be the establishing member of People Operations (HR) department. You will have a driving role in formulating and standardizing the processes guiding the entire ...

UJUU

People Operations Director

New York, NY

As our People Operations Lead, you will be the establishing member of People Operations (HR) department. You will have a driving role in formulating and standardizing the processes guiding the entire ...

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Operations Director information

See Riverside, CT salary details

$36K

$114.1K

$190.2K

How much do operations director jobs pay per year?

As of May 30, 2026, the average yearly pay for operations director in Riverside, CT is $114,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $143,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What cities near Riverside, CT are hiring for Operations Director jobs? Cities near Riverside, CT with the most Operations Director job openings:
Operations Director jobs near you

Sales Operations Director

Brains Workgroup, Inc.

Melville, NY • Hybrid

$200K - $240K/yr

Other

Posted 26 days ago

Job description

Sales Operations Director
One of our clients, a major electronics manufacturer is looking for a talented
Sales Operations Director
Permanent position with excellent compensation package and benefits.
Salary Range: $200,000 - $240,000 per year
Location: Metro NY (Huntington Station area onsite)
Hybrid commute - 4 days onsite, 1 day remote per week
** Must be authorized to work for ANY employer in US
Sorry, No H1B candidates
Position Summary:
The Director of Sales Operations is responsible for leading and optimizing the sales operations' function, with a strong focus on Inside Sales, Customer Service and Sales Funnel Management. The Director will be responsible for the CRM system team, overseeing administration and ensuring data integrity to facilitate accurate sales forecasting and reporting.
Key responsibilities include developing and implementing inside sales processes, collaborating with the sales team to enhance customer engagement, and leveraging analytics to drive performance improvements. The Director will also work closely with other departments to continuously improve our customer service performance and metrics. Strong leadership, analytical skills, and a comprehensive understanding of sales and customer service dynamics are essential for success in this role. The role will also need a strong people leader who is effective in managing a global team with more than 70 members.
Job Functions:
  • Experience with RF Semiconductor industry preferred
  • Direct and oversee all aspects of the customer service policies, objectives, and initiatives.
  • Implement systems to capture and report on service metrics, including any customer feedback or trends in product or service issues.
  • Align customer service activities and initiatives to support and enhance the objectives of the organization.
  • Oversee the opportunity funnel and opportunity management and works closely with outside sales management to help them close business.
  • Develop policies and metrics around the company's CRM and Opportunity Management System to streamline our effectiveness and way of working with our sales force.
  • Manage customers' forecasted demand and order activity, leads team to work with Production Control, Material Planning and Management to support 100% on-time delivery.
  • Manage the team's review of opportunities and customer contact reports for awareness and needed action.
  • Partner with Mini-Circuits area Representative to support existing customers, build new business and develop new customer accounts, including participating in customer calls as needed, follow-up on resulting action items through closure to customer satisfaction
  • Annual review of department procedures, and updating as needed to current practice
  • Monitor workload Inside Sales Teams to ensure prompt attention to customer requests for information, quotes and orders; Meet with direct reports regularly to review customer activity, new issues requiring support, implementation of new procedures, etc.
  • Review open Opportunity files to monitor performance and support Inside Sales review daily delayed reports for prompt conversion of orders and quotes; provide support for resolution of open issues and guidance as needed
  • Monitor compliance of internal teams for all commitments to assigned customers (e.g. response times; lead time commitments; buffer stock agreements, etc)
  • Hold meetings with direct reports to review customer activity; new issues requiring support; implementation of new procedures, etc.
  • Conduct performance reviews collecting and documenting both good comments and negative inputs, evaluating performance data for continual improvement and training requirements
  • Training & Development: Developing and implementing sales training programs to improve the skills and capabilities of the sales team
  • Forecasting & Budgeting: Collaborating with sales leadership to create accurate sales forecasts and budgets for the sales department
Qualifications:
  • 5-10 years' experience in a sales operations related position
  • 5 years' experience in a leadership, training or mentorship role (extracurricular roles accepted)
  • Strategic thinking and long-term planning capabilities
  • Proficiency in sales forecasting and budgeting
  • Deep knowledge of sales processes, CRM systems (Salesforce) and sales operations
  • Experience with SALESFORCE preferred
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Experience with SAP ERP
  • Able to travel ~20% for customer visits and participation in rep seminars and trade shows
  • Strong leadership and team management skills to manage a 70+ member team
  • Excellent analytical and data interpretation skills
  • Exercises sound Business Judgement, ensuring efforts are on track with the Company's goals.
  • Operates with the mindset of Customer Obsession - by meeting or exceeding expectations to both internal and external customers.
  • Cooperates, collaborates and contributes to shared goals with a strong sense of Teamwork.
  • Conducts themselves with Honesty & Integrity and treats all members with Trust & Respect.
Additional Requirements/Skills
  • Must be a U.S. citizen or Permanent Resident
  • Comply, understand, and support corporate safety initiatives to ensure a safe work environment
  • Ability and willingness to abide by Company's Code of Conduct
  • Occasional travel, some overnight, as required (~20%)
Bachelor's Degree in a business-related field of study - technical background a plus
Use this link to apply directly:
https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16805163
Or email:barryr@brainsworkgroup.com
Check ALL our Jobs:http://brainsworkgroup.catsone.com/careers
Keywords: sales operations direcector head crm salesforce sap erp semiconductor RF radio frequency microwave electronics electrical engineering manufacturing reporting analytics dashboards forecasting inside sales customer service

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