Operations Associate Jobs in Harwich, MA (NOW HIRING)

SINCE 2000, Cool Gear has brought a vibrant approach to the hydration category through leading innovation and a whole lot of style. We stand apart from the crowd by making ordinary water bottles and tumblers look extraordinary and delivering a new wave of design that you've never seen before.
Cool Gear's talented designers have over 20 years of experience making the everyday a little more colorful and creating unique hydration solutions that reflect current trends. We're known for our exclusive trend-driven graphics that make it easy for you to show off your personal style while doing what you love!
Headquartered in beautiful Plymouth, MA it's hard for us not to love the water. We spend our lunch breaks by the ocean, and the Winters dreaming about the beach! We're passionate about eliminating disposable plastic bottle waste, and we encourage a healthier and happier you with our quality products that help you stay hydrated. We celebrate bright, bold colors, the sand between our toes, and any excuse to cheers. We love fashion, hashtags, and working on our fitness just so we can squeeze in that last slice of pizza. So cheers to staying hydrated in style and cheers to you! In 2021, Cool Gear was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.
We are on a journey of continuous growth - now looking for our next star - a passionate Operations Associate.
This role responsible for processing import orders for retail customers (heavily focused on Walmart Global) and distributors. You must follow and track shipments using various methods from inception through delivery. Responsible for high profile accounts. Problem solves, define and implement processes to ensure a smooth flow of import programs.
Essential Job Duties and Responsibilities:

• Manage the tracking and processing of import orders for retail customers and distributors
• Responsible for order-to-cash process flow
• Prepare quotes and provide spec information: dimensions, weight, cubic meters
• Input sales orders and create purchase orders to factory for import orders
• Provide factory with detailed workbook and production requirements
• Responsible for tracking progression of orders to meet shipping deadlines
• Review terms for each customer and understand document presentation requirements
• Understand customer testing requirements and approval process
• Communicate on a regular basis with customers
• Other duties as required
• Prepare and distribute regular reports documenting activities, events and action items (Ex: Walmart Retail Link)

What do we offer?
You are offered an interesting role in a dynamic, fast-paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company.

1. Medical
2. Dental
3. Vision
4. Life Insurance
5. Short term & Long-term disability
6. Accidental death insurance
7. Supplemental life insurance
8. Company paid holidays
9. Flexible Spending Accounts

Minimum Requirements and Qualifications
A suitable background would be a solid experience within the following qualifications and experiences:

• Education: Bachelor's Degree in Business or equivalent experience
• Experience: One (1) year of experience in sales order processing or import logistics
• Communication Skills: Effective oral, written, and interpersonal communication skills to effectively interact with associates throughout all levels of the organization, vendors, and customers
• English language skills: Able to read, write, speak and comprehend English
• Math skills: Able to add, subtract, multiply and divide
• Computer skills: Advanced computer skills with proficiency in Microsoft Excel and other Microsoft Office software
• Work Environment: General office environment

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Experience processing orders for major retailers
• Walmart Retail Link experience
• Working knowledge of Oracle, ERP, and EDI systems

And of course - our Core Values
To thrive and succeed in this role, you understand the importance of our core values - Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.
Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!
Are you our next star? Then we would love to see your application.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Cool Gear offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.
All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.
Cool Gear supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.
#IPC75
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.