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Operations Associate Three Jobs in Delaware (NOW HIRING)

Carmax

Operations Manager

Newark, DE · On-site

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... * 3+ years of management experience, retail management preferred * Ability to work in indoor ...

CarMax, Inc.

Operations Manager

Newark, DE · On-site

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... * 3+ years of management experience, retail management preferred * Ability to work in indoor ...

CarMax Business Services

Operations Manager

Newark, DE · On-site

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... 3+ years of management experience, retail management preferredAbility to work in indoor/outdoor ...

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Operations Associate Three information

What is the career path of an operations associate three?

The career path of an Operations Associate Three typically involves gaining experience in operational processes, developing leadership skills, and taking on more complex responsibilities. Advancement may lead to roles such as Operations Supervisor, Manager, or specialized positions within logistics, supply chain, or process improvement, often requiring proficiency in relevant tools and certifications. Progression depends on performance, skills, and organizational needs.

What is the role of an operations associate three?

An Operations Associate Three typically handles complex administrative and operational tasks within an organization, supporting process improvements, data management, and coordination across teams. They often use tools like spreadsheets and enterprise software and may require experience in logistics, project management, or related fields.

What would an Operations Associate Three do?

An Operations Associate Three typically handles complex operational tasks such as process improvement, data analysis, and coordinating between departments. They often use tools like Excel or ERP systems and may supervise junior staff, requiring strong organizational and communication skills. The role involves ensuring efficient workflow and supporting management in daily operations.

What cities in Delaware are hiring for Operations Associate Three jobs?

Cities in Delaware with the most Operations Associate Three job openings:

Operations Associate Three jobs near you

Operations Manager, Research and Claims

Wilmington, DE • On-site

Phillips-&-Cohen-Associate
See more jobs at Phillips-&-Cohen-Associateexternal

Other

Posted 9 days ago

Key responsibilities

  • Lead, coach, and develop a team to achieve performance, quality, and service-level goals.

  • Manage team workload, staffing, and resource allocation to ensure business priorities are met.

  • Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.

Job description

Posted Tuesday, August 18, 2026 at 4:00 AM

Position: Operations Manager, Research and Claims Department: Client Services

The Research & Claims Operations Manager is responsible for leading a team that supports probate research, claims processing, legal correspondence, and bankruptcy-related workflows. Reporting to the Department Head, this role focuses on driving team performance, meeting operational goals, maintaining compliance standards, and improving processes in a fast-paced, highly regulated environment. This leader will partner closely with stakeholders across the business to ensure service commitments are met, employees are developed and supported, and operational results continue to improve. The ideal candidate is an experienced people manager who can use data, coaching, and strong business judgment to build a high-performing team and deliver consistent results.

Responsibilities:
  • Lead, coach, and develop a team to achieve performance, quality, and service-level goals.
  • Drive accountability for departmental KPIs, productivity metrics, and operational results.
  • Manage team workload, staffing, and resource allocation to ensure business priorities are met.
  • Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.
  • Analyze performance data and trends, providing insights and recommendations to department leadership.
  • Ensure compliance with internal policies, client requirements, regulatory standards, and audit expectations.
  • Serve as a subject matter expert and escalation point for complex operational and account-related matters.
  • Partner with cross-functional teams to support business initiatives, process enhancements, and client deliverables.
  • Lead continuous improvement efforts that enhance operational effectiveness and reduce risk.
  • Foster a culture of accountability, collaboration, communication, and continuous development.
Minimum Qualifications:
  • Three to five years of experience in a regulated, compliance-focused, audit-driven, or highly structured business environment such as financial services, banking, collections, legal support, claims administration, or a related industry.
  • Previous experience managing teams, performance metrics, and operational processes.
  • Experience managing operational workflows, priorities, and business deliverables.
  • Proven success achieving operational goals and leading teams in a performance-driven environment.
  • Strong analytical skills with the ability to interpret data, identify trends, and drive business decisions.
  • Proficiency in Microsoft Excel, Word, and Microsoft 365 applications.
  • Demonstrated ability to coach, develop, and motivate employees while driving accountability and results.
Preferred Qualifications:
  • Experience in financial services, banking, collections, probate, claims administration, or related operational functions.
  • Experience supporting audits, compliance initiatives, regulatory examinations, or risk-management activities.
  • Experience leading process improvement or operational efficiency initiatives.
  • Bachelor's degree or equivalent combination of education and relevant professional experience.
Core Competencies:
  • Drives Results
  • Optimizes Work Processes
  • Talent Development
  • Directs Work
  • Ensures Accountability
  • Decision Quality
  • Business Insight
  • Managerial Courage

About Phillips & Cohen Associates, LLC PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Phillips & Cohen Associates, Ltd. PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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