Operational Risk Manager Jobs in Richmond, VA (NOW HIRING)

Manager, Risk Advisory | Enterprise Payments

Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions?

As a Manager in the Retail Bank Risk Office at Capital One, you'll be responsible for working with business partners to identify, assess, and mitigate potential risks to Capital One. Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. This role will focus on risks and controls impacting Payment Operations. You'll play a key role in ensuring that millions of customers interact with their money in a well-managed fashion by working closely with business partners to manage the risks associated with payments. You will also coach junior risk associates as they complete risk management activities within your area of responsibility.

Risk Managers at Capital One are highly motivated risk management professionals with excellent problem solving, critical thinking, organizational, and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Responsibilities:

• Risk Consulting - Provide advice and guidance to Payment Operations leadership, contextualizing risk and applying a risk-based mindset to prioritize efforts

• Control Automation and Systems Upgrades - Advise and consult on key initiatives to modernize payment infrastructure and related processes and controls

• Client Management - Develop and leverage key relationships with Payment Operations and functional stakeholders to enable collaboration across the enterprise

• Risk Assessment - leverage technology and data to develop proactive risk insight; ensure risk assessments are comprehensive and accurate

• Issues Management - Identify and track issues and events to mitigate risk within Enterprise Payments, ensuring remediations are responsive to the event and executed timely

• Process and Change Management - Consult on change control efforts to ensure impacts are appropriately assessed, documented and implemented

• Audit and Exam Response Management - Advise business leaders on written and oral responses to audit and regulatory requests

• Risk Reporting - Routinely produce high impact reporting to inform business and risk leaders of key risk updates and to drive appropriate actions/escalations.

We want you if you are:

• A communicator: You can communicate complex, often technical, ideas clearly across multiple stakeholder groups. Maybe you're an introvert, or maybe you're an extrovert, but nobody around you feels out of the loop

• A learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• At least 3 years of financial industry experience

• At least 3 years of financial services risk management experience

• At least 3 years of payments operations experience

• At least 3 years of experience independently supporting, partnering, and interacting with internal business clients

Preferred Qualifications:

• 4+ years of financial services risk management experience

• 4+ years of Project Management experience leading cross functional projects and programs

• 4+ years of Process Management experience

• 1+ years of People Management, Peer Coach, or similar experience

• Certification within the payments industry (APRP, AAP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Risk Manager

Richmond, VA: $138,100 - $157,700 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).