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Operational Risk Manager Jobs in Pottstown, PA (NOW HIRING)

... operational risk, or a related field. * Experience assessing technology risks and evaluating the ... Experience with third-party risk management, AI risk, or emerging technology risk. * Relevant ...

Global Head of Equity Service

Malvern, PA · On-site

$176K - $227K/yr

Serve as a senior advisor to portfolio managers, traders, and investment leadership on execution risk, operational readiness, and strategic initiatives * Influence outcomes on large-scale portfolio ...

Global Head of Equity Service

Malvern, PA · On-site

$176K - $227K/yr

Serve as a senior advisor to portfolio managers, traders, and investment leadership on execution risk, operational readiness, and strategic initiatives * Influence outcomes on large-scale portfolio ...

Global Head of Equity Service

Malvern, PA · Hybrid

$176K - $227K/yr

Serve as a senior advisor to portfolio managers, traders, and investment leadership on execution risk, operational readiness, and strategic initiatives * Influence outcomes on large-scale portfolio ...

Showing results 21-40

Operational Risk Manager information

See Pottstown, PA salary details

$45.7K

$117.3K

$230.4K

How much do operational risk manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operational risk manager in Pottstown, PA is $117,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $154,500.00 per year, depending on experience, location, and employer.

What does an operational risk manager do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are some common challenges faced by operational risk managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What are the key skills and qualifications needed to thrive as an operational risk manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

What job categories do people searching Operational Risk Manager jobs in Pottstown, PA look for?

The top searched job categories for Operational Risk Manager jobs in Pottstown, PA are:

What cities near Pottstown, PA are hiring for Operational Risk Manager jobs?

Cities near Pottstown, PA with the most Operational Risk Manager job openings:

Infographic showing various Operational Risk Manager job openings in Pottstown, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,324 per year, or $56.4 per hour.

Client Pod Senior Lead, Managing Director

State Street Global Advisors

Berwyn, PA

$170K - $252K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Who we are looking for:
As the Client Pod Senior Lead, you will have endtoend accountability for the AOIA client service experience across all products and services. You will own service quality, operational stability and client confidence, acting as a senior client contact and escalation point to ensure timely resolution of material service issues and consistently strong client outcomes.
You will lead and develop a team of Client Pod SMEs, setting clear expectations for client engagement, governance and performance, and holding teams accountable for delivery against KPIs and SLAs.
Working in close partnership with Relationship Management, Product and Global Delivery teams, you will ensure service readiness, capacity alignment and controlled onboarding into BAU, reducing operational risk, protecting and growing revenue, and driving continuous improvement.What you will be responsible for ClientExcellence&Experience
  • Own the global AOIA client service experience, with accountability for delivery against contractual commitments, SLAs and operating standards.
  • Act as a senior escalation point for client service issues, supporting rootcause analysis and sustainable resolution.
  • Lead senior client relationships, ensuring effective service reviews, disciplined action management and controlled delivery of material client change.
  • Define and oversee service performance and risk metrics across quality, timeliness, volumes, growth, cost and operational risk.
  • Partner with Relationship Management, Global Delivery and AOIA functions to deliver consistent, highquality client outcomes.
  • Own client satisfaction outcomes, using performance data and client feedback,including NPS,to prioritise improvement.
  • Represent AOIA in senior client forums, due diligence and control engagements.
Leadership
  • Set and embed clear performance expectations, standards and metrics that drive consistent client outcomes, service excellenceand accountability.
  • Lead a highperforming, clientcentric culture with a One State Street mindset across functions and geographies.
  • Provide senior leadership to global teams, driving engagement, execution and sustained delivery.
  • Build leadership capability through talent development, succession planning and targeted progression.
Operational &Risk Excellence
  • Own workforce planning, productivity and simplification to support a scalable, resilient operating model.
  • Ensure consistent global service standards, metrics and risk controls.
  • Provide senior sponsorship for technology delivery, vendor management and new business governance.
  • Actively manage operational and regulatory risk, ensuring compliance with internal policies and external requirements.
  • Support audits, regulatory reviews and governance reporting.
  • Champion transformation and automation initiatives, including the use of AI, to improve service quality, efficiency and resilience.
Education & Preferred Qualifications
  • Strong understanding of AOIA products, services and operating model, and how these translate into client outcomes.
  • Strong knowledge of State Street's enterprise operating model, applying a One State Street approach to align stakeholders and deliver consistent client outcomes
  • Trusted senior communicator with strong clientfacing presence and presentation capability.
  • Proven experience leading and resourcing global, multilocation teams.
  • Demonstrated ability to lead through change and sponsor transformation.
  • Strong technical and operational acumen, with the ability to understand complex systems and partner effectively with technology teams on enhancements and automation.
  • Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics or a related discipline, or equivalent professional experience.
  • 15+ years of experience in Investment Management operational support

Salary Range:

$170,000 - $252,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.