Operational Risk Manager Jobs in New Haven, CT (NOW HIRING)

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. 

SUMMARY OF THE JOB: 

The Risk & Compliance Analyst – Retail Lending is responsible for supporting the identification, assessment, monitoring, and mitigation of regulatory and operational risks across the retail lending portfolio. This role partners closely with lending, credit, operations, and audit teams to ensure compliance with applicable consumer protection regulations and internal policies throughout the retail lending lifecycle.

The ideal candidate brings strong regulatory knowledge, analytical skills, and experience in consumer lending environments, with the ability to translate regulatory requirements into practical business controls.

ESSENTIAL FUNCTIONS:

• Strengthen first line of defense capabilities for Retail Lending Fulfillment, ensuring adherence to internal controls, policies, and regulatory requirements
• Oversee HMDA governance by ensuring accurate data collection, reporting, and ongoing compliance with regulatory requirements through strong controls, monitoring, and issue remediation.
• Identify emerging risks by managing Key Risk Indicators
• Monitor and assess operational, compliance, and creditrelated risks across underwriting, processing, closing, and postclosing activities
• Design, document, and maintain key controls, including control testing, issue tracking, and remediation plans
• Conduct appraisal compliance and risk reviews to ensure adherence to regulatory requirements, internal policies, and valuation standards,
• identifying deficiencies and driving timely issue remediation
• Partner with Fulfillment, Compliance, Risk, Legal, and Audit teams to identify gaps and reduce operational risk
• Support bankwide initiatives by translating regulatory and policy changes into actionable fulfillment controls
• Perform quality reviews and trend analysis to identify emerging risks, root causes, and systemic issues
• Own and maintain risk metrics, dashboards, and reporting for leadership review
• Coordinate responses to internal audits, regulatory exams, and compliance reviews, including evidence collection and followup
• Ensure consistent process documentation and control alignment as the organization scales and evolves
• Provide guidance and training to leaders and teammates on risk awareness, control execution, and compliance expectations

Minimum knowledge/skills:

• Bachelor’s degree in finance, Business, Accounting, Economics, Risk Management, or a related field or equivalent work experience.
• 5+years of experience in risk management, compliance, audit, or lending operations within a banking or financial services environment
• Experience supporting retail or consumer lending products (e.g., personal loans, credit cards, auto loans, mortgages, HELOCs); in highvolume or growthoriented consumer lending environments.
• Handson exposure to compliance testing, monitoring, or quality assurance in lending.
• Exposure to CFPB examination readiness.
• Strong understanding of consumer lending regulations
• Experience analyzing loan or risk data and identifying trends
• Strong attention to detail and documentation skills.
• Effective written and verbal communication.
• Ability to explain regulatory concepts to non-technical audiences
• Strong critical thinking and sound risk judgment.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel (pivot tables, lookups, data analysis).
• Experience with SQL, BI tools, SAS, or Python is a plus
• Familiarity with GRC tools (e.g., Archer, ServiceNow GRC, Riskonnect) preferred.
• Relevant certifications preferred:
• CRCM
• CRCMP
• CAMS (if applicable)
• Fair Lending or auditrelated certifications

PHYSICAL REQUIREMENTS: 

• General Office Equipment
• Keyboard Dexterity
• Prolonged Sitting

COMPLIANCE:

Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status.

Liberty Bank is an Equal Opportunity employer.  It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.