Operational Risk Manager Jobs in Aurora, IL (NOW HIRING)

Sr. Risk Manager for Enterprise Program Governance

Capital One's Enterprise Risk Management (ERM) Team has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. ERM is currently seeking a Senior (Sr) Risk Manager who will be responsible for managing implementation and enhancement projects for a diverse set of initiatives, with a broad range of complexity and scale.

This Sr. Risk Manager role will require excellent communication and interpersonal skills, a passion for quality assurance, strong attention to detail and a desire to help the enterprise appropriately manage the change risk associated with large-scale project execution. In addition, very strong communication and partnership skills are essential for engaging with key stakeholders to manage, inform, and influence outcomes.

Specific responsibilities include, but are not limited to, the following:

• Lead Standard Adherence activities for large programs - document outputs, and communicate results with program leaders and stakeholders

• Perform effective challenge over large programs with strong critical thinking and negotiation skills, challenging assumptions about project health and timelines

• Lead program Governance Evaluations - document outputs and communicate results with program leaders and stakeholders

• Lead documentation requests with audit and/or external regulators on matters related to change governance

• Identify the root causes of recurring project failures across the enterprise to determine if issues come from poor planning, lack of resources, or weak governance

• Streamline and modernize the change governance framework by leveraging automation and AI tools to reduce administrative burden and speed up risk identification

• Partner cross-functionally in larger efforts, to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Drive continuous improvements to the ERM program to increase operational efficiency, reduce execution risk, and make board reporting more impactful

• Bring clarity to ambiguous situations, analyze incomplete project data, isolate the true risk factors, and recommend clear next steps

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 4 years of process management, risk management, audit or change management experience

• At least 3 years of project management experience

• At least 3 years of experience in modernizing governance frameworks, including streamlining workflows and adopting digital tools or AI to improve risk oversight.

• At least 2 years of experience using project management tools (Risks, Assumptions, Issues, and Dependencies (RAID), Waterfall, Agile)

• At least 2 years of experience using Google or Microsoft Office Suite

Preferred Qualifications :

• Project Management Professional (PMP) certification, Scrum Master certification, Lean Six Sigma certification or Internal Auditor certification

• 2+ years of experience in the financial industry

• 2+ years of experience in consulting industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $161,500 - $184,300 for Sr. Risk Manager

McLean, VA: $177,700 - $202,800 for Sr. Risk Manager

Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager

Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).