Operational Risk Intern Jobs in Hempstead, NY (NOW HIRING)

Business Unit/Role Specific Information

Enterprise Shared Services (ESS) comprises key functions that are core to the company's operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience & Corporate Functions Governance, Aviation, Internal Fraud, and Global Security. ESS helps keep our company growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world. 

The Corporate Functions Governance & Control (CFG&C) team within ESS, drives risk governance and control management for several business units, including ESS; Corporate Affairs & Communications; Colleague Experience Group; General Counsel's Organization; Enterprise Strategy; and American Express National Bank Headquarters (Corporate Functions). CFG&C enables risk governance and control management through a structure that governs, identifies, assesses, manages and reports on enterprise, operational and compliance risks.

Corporate Functions Governance & Control (CFG&C) is seeking a Summer Intern to support a Regulatory Governance project focused on strengthening the Reliance Model across Corporate Functions. The intern will assess current processes, identify improvement opportunities, and help develop recommendations to enhance consistency and governance. This role offers exposure to regulatory risk management, stakeholder engagement, and reporting.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications

• Currently enrolled in a full-time bachelor's degree program

• Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028.

• Demonstrated interest in regulatory compliance, governance, operational risk, process improvement, or financial services.

• Strong analytical and problem-solving skills, with the ability to organize information, identify themes, and translate findings into practical recommendations.

• Strong written and verbal communication skills, including the ability to create clear PowerPoint presentations and written materials.

• Detail-oriented, curious, collaborative, and able to manage project milestones with guidance in a dynamic environment.

Preferred Qualifications 

• Prior experience in financial services or regulatory governance is helpful but not required.

• Working knowledge of Microsoft Excel and PowerPoint; experience with process mapping or data visualization is a plus.

Employment eligibility to work with American Express in the Unted States is required as the company will not pursue visa sponsorship for these positions.

How will you make an impact in this role?

Summer Project Responsibilities

• Review existing Reliance Model to understand current requirements and workflows.

• Conduct stakeholder interviews and working sessions to document Corporate Functions sentiments around execution and governance of the process.

• Map the current-state process and identify recurring pain points, gaps, dependencies, and opportunities to improve consistency and usability.

• Develop reusable guidance, FAQs, templates, and communications to support business-unit execution. 

• Deliver executive ready recommendations, including a proposed future-state process and practical implementation roadmap.

Expected Deliverables

• Current-state process map and summary of key findings.

• Draft Reliance Model toolkit containing guidance, templates, FAQs, and standard communications.

• Final presentation outlining recommendations, anticipated benefits, and next steps.