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Operational Excellence Lean Manager Jobs in Rhode Island

Bailey Nurseries Inc.

General Manager

Newport, RI · On-site

$145K - $165K/yr

... support operational excellence, financial accountability, safety, compliance, continuous ... Lean manufacturing principles. Financial and Business Accountability * Provide leadership for ...

Vishay

Engineering and Technology Manager

Warwick, RI · On-site

... operational excellence at our Warwick, Rhode Island facility. Position Summary The Engineering ... Lean Manufacturing and Continuous Improvement experience preferred. * Knowledge of statistical ...

JLL

Project Manager

Cranston, RI · On-site

Lean Six Sigma Green Belt or higher. * OSHA 30 or industryspecific safety training. Experience * 5 ... Work with crossfunctional teams driving operational excellence * Opportunity to influence process ...

Jones Lang LaSalle IP, Inc.

Project Manager

Cranston, RI · On-site

Lean Six Sigma Green Belt or higher. * OSHA 30 or industry-specific safety training. Experience * 5 ... Work with cross-functional teams driving operational excellence * Opportunity to influence process ...

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Operational Excellence Lean Manager information

What is an operational excellence lean manager?

An Operational Excellence Lean Manager is a professional responsible for implementing and overseeing process improvement initiatives within an organization, using Lean methodologies. Their goal is to enhance efficiency, reduce waste, and drive continuous improvement across operations. They typically lead cross-functional teams, analyze workflows, and train staff on Lean principles to ensure sustainable results. This role is crucial in fostering a culture of operational excellence and achieving business objectives.

How does an operational excellence lean manager typically collaborate with cross-functional teams to drive process improvements?

An Operational Excellence Lean Manager works closely with teams from various departments, such as production, quality, supply chain, and finance, to identify inefficiencies and implement Lean methodologies. This role often involves leading workshops, facilitating value stream mapping sessions, and coaching team members on continuous improvement practices. Effective collaboration ensures that process changes are sustainable and aligned with overall business goals, while also fostering a culture of accountability and innovation across the organization.

What are the key skills and qualifications needed to thrive as an operational excellence lean manager, and why are they important?

To thrive as an Operational Excellence Lean Manager, you need expertise in lean methodologies, process improvement, and a strong analytical background, often supported by a degree in engineering, business, or a related field. Familiarity with tools like Six Sigma, Kaizen, value stream mapping, and certifications such as Lean Six Sigma Black Belt are typically required. Outstanding communication, leadership, and change management skills help drive cross-functional collaboration and sustain process improvements. These skills and qualifications are essential for delivering measurable operational efficiencies and fostering a culture of continuous improvement within an organization.

What is the difference between Operational Excellence Lean Manager vs Continuous Improvement Specialist?

AspectOperational Excellence Lean ManagerContinuous Improvement Specialist
CertificationsLean, Six Sigma, KaizenLean, Six Sigma, Kaizen
Work EnvironmentManufacturing, Healthcare, LogisticsManufacturing, Service, Healthcare
Employer & Industry UsageCompanies seeking process optimization and efficiencyOrganizations focusing on ongoing process improvements

The Operational Excellence Lean Manager focuses on leading large-scale process improvements and implementing Lean methodologies across departments. In contrast, the Continuous Improvement Specialist typically supports ongoing process enhancements at a team or project level. Both roles require similar certifications and are used in similar industries, but the Lean Manager often has a broader strategic scope.

What cities in Rhode Island are hiring for Operational Excellence Lean Manager jobs?

Cities in Rhode Island with the most Operational Excellence Lean Manager job openings:

Infographic showing various Operational Excellence Lean Manager job openings in Rhode Island as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Director - Onsite Operations & Client Transition

Wakefield, RI • On-site

Envera Health, Inc.
Health Care and Social Assistance • 51 - 200 employees
Learn more about Envera Health, Inc.external

Full-time

Posted 7 days ago

Job description

Job Summary:
The Director of Onsite Operations & Client Transition serves as the primary onsite leader and strategic partner for a hospital client's revenue cycle operations. This role is responsible for leading the transition of revenue cycle functions to India-based delivery teams while ensuring operational stability, client satisfaction, compliance, and performance improvement. The position acts as the key liaison between hospital stakeholders and offshore operations, overseeing transition execution, ongoing service delivery, and revenue cycle performance across front-end, mid-cycle, and back-end functions.
Supervisory Responsibilities:
  • Provides direct leadership and coaching to onsite transition leads, analysts, and subject matter experts.
  • Matrix manages and partners with India-based operations leadership supporting the account.
  • Oversees workforce planning, onboarding, training, performance management, and succession planning.
  • Fosters collaboration across offshore and onsite teams to ensure operational excellence and service delivery.
  • Establishes accountability for quality, productivity, client satisfaction, and revenue cycle performance outcomes.

Duties/Responsibilities:
Client Relationship & Operational Leadership
  • Serve as the primary onsite point of contact for hospital executives, including Revenue Cycle, HIM, Patient Access, Finance, Compliance, and IT leadership.
  • Lead governance meetings, operational reviews, escalations, and executive business reviews.
  • Build trusted relationships with client stakeholders and support account growth opportunities.

Transition & Migration Management
  • Lead end-to-end revenue cycle transition initiatives from the U.S. to India delivery centers.
  • Conduct operational assessments, process mapping, staffing analysis, and transition planning.
  • Develop transition roadmaps, risk mitigation plans, training strategies, and go-live criteria.
  • Oversee knowledge transfer, pilot programs, cutover activities, and post-transition stabilization.

Revenue Cycle Performance Management
  • Drive performance across patient access, HIM/coding, billing, accounts receivable, denials management, cash posting, and collections functions.
  • Monitor and improve key revenue cycle metrics, including cash collections, net collection rate, AR days, denial rates, coding accuracy, and cost-to-collect.
  • Lead root cause analysis and corrective action initiatives to improve operational efficiency and financial outcomes.

Compliance & Risk Management
  • Ensure adherence to HIPAA, HITECH, client policies, security requirements, and applicable healthcare regulations.
  • Support internal and external audits and maintain operational risk and business continuity plans.
  • Ensure secure handling of protected health information and compliance with contractual obligations.

Continuous Improvement & Innovation
  • Identify automation and process improvement opportunities across revenue cycle operations.
  • Partner with technology teams on workflow enhancements, system implementations, and operational optimization initiatives.
  • Apply Lean, Six Sigma, and continuous improvement methodologies to enhance performance and reduce costs.
  • Perform other related duties as assigned.

Required Skills/Abilities:
  • Extensive knowledge of hospital and health system revenue cycle operations, including patient access, coding, billing, accounts receivable, denials management, and cash collections.
  • Proven experience leading large-scale revenue cycle transitions and offshore delivery models.
  • Strong executive presence with the ability to engage senior hospital leadership and present operational and financial performance insights.
  • Strong analytical and problem-solving skills with experience using KPI dashboards and performance metrics.
  • Advanced proficiency in Microsoft Excel and business intelligence tools such as Power BI or Tableau.
  • Experience with major healthcare systems such as Epic, Oracle Health/Cerner, MEDITECH, athenahealth, or similar platforms.
  • Knowledge of Medicare, Medicaid, commercial insurance, managed care, and reimbursement methodologies.
  • Ability to influence teams across multiple locations, cultures, and time zones.
  • Strong project management, stakeholder management, communication, and leadership skills.
  • Understanding of automation, RPA, AI, and process improvement methodologies within healthcare operations.

Education and Experience:
  • Bachelor's degree in Healthcare Administration, Business Administration, Finance, Life Sciences, or a related field.
  • Master's degree (MBA, MHA, or related field) preferred.
  • HFMA, AAHAM, AAPC, AHIMA, Lean Six Sigma, PMP, Prince2, or Epic certifications preferred.
  • Experience supporting multi-facility health systems and complex healthcare organizations preferred,
  • 12+ years of experience in U.S. healthcare revenue cycle management.
  • Minimum of 5 years of leadership experience at the Senior Manager, Director, or equivalent level.
  • Demonstrated success leading at least two end-to-end hospital or health system revenue cycle transitions from the U.S. to India or other offshore delivery locations.
  • Minimum of 3 years of onsite client-facing experience supporting hospitals, health systems, or physician enterprises.
  • Experience leading or matrix-managing large offshore operations teams.
  • Authorization to work in the United States without current or future employer sponsorship.

Physical Requirements:
  • Ability to work onsite at a hospital campus five days per week.
  • Prolonged periods of sitting and working at a computer workstation.
  • Ability to participate in meetings throughout the hospital campus, including administrative and clinical areas as required.
  • Ability to accommodate periodic early morning or evening meetings to support global teams across multiple time zones.
  • Ability to travel domestically up to 25% and internationally as needed.
  • Must meet all client requirements, including background screening, drug testing, immunization requirements, and credentialing standards.

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