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Operational Excellence Advisor Jobs in Arkansas (NOW HIRING)

Drive and sustain operational excellence programs across multiple manufacturing facilities ... Advise plant leadership on efficiency, quality, and process improvement opportunities, providing ...

Collaborate with support, compliance, and operations for seamless delivery. * Document all activity ... Passion, desire, and drive for excellence - No half-hearted efforts * Own your commitments . Do ...

Collaborate with support, compliance, and operations for seamless delivery. * Document all activity ... Passion, desire, and drive for excellence - No half-hearted efforts * Own your commitments . Do ...

Collaborate with support, compliance, and operations for seamless delivery.Document all activity ... Passion, desire, and drive for excellence - No half-hearted effortsOwn your commitments. Do what ...

NA People Solutions Advisor Join the team behind iconic brands like Huggies, Kleenex, Cottonelle ... operational excellence. About You You perform at the highest level possible, and you appreciate a ...

NA People Solutions Advisor Join the team behind iconic brands like Huggies, Kleenex, Cottonelle ... operational excellence. About You You perform at the highest level possible, and you appreciate a ...

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Operational Excellence Advisor information

What is an operational excellence advisor?

An Operational Excellence Advisor is a professional who helps organizations improve their business processes, efficiency, and overall performance. They analyze current operations, identify areas for improvement, and implement strategies such as Lean, Six Sigma, or other continuous improvement methodologies. By working closely with different departments, they aim to optimize workflows, reduce waste, and enhance productivity, ultimately contributing to the organization's long-term success.

What are the key skills and qualifications needed to thrive as an operational excellence advisor?

To thrive as an Operational Excellence Advisor, you need expertise in process improvement methodologies (such as Lean Six Sigma), strong analytical skills, and a relevant degree in business, engineering, or a related field. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are typically required. Exceptional communication, leadership, and change management skills help drive engagement and facilitate organizational transformation. These competencies are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving measurable business outcomes.

How does an operational excellence advisor typically collaborate with cross-functional teams to drive process improvements?

Operational Excellence Advisors frequently work alongside cross-functional teams, including operations, quality, and IT departments, to identify inefficiencies and implement process improvements. They often facilitate workshops, lead root cause analyses, and encourage team members from various backgrounds to contribute their insights. Successful advisors build strong relationships and act as change agents, ensuring that improvement initiatives are aligned with organizational goals and are adopted effectively across all departments. This collaborative approach not only helps drive sustainable results but also fosters a culture of continuous improvement.

What is the difference between Operational Excellence Advisor vs Continuous Improvement Specialist?

AspectOperational Excellence AdvisorContinuous Improvement Specialist
CredentialsLean, Six Sigma certifications, relevant industry experienceLean, Six Sigma, or process improvement certifications
Work EnvironmentCross-functional teams, strategic projects, corporate settingsOperational teams, process-focused environments, manufacturing or service sectors
Employer & Industry UsageManufacturing, healthcare, energy, and large corporationsManufacturing, logistics, service industries, often within continuous improvement departments
Search & Comparison IntentUnderstanding strategic roles in operational excellenceFocus on process improvements and efficiency

The Operational Excellence Advisor and Continuous Improvement Specialist roles share a focus on process improvement and often require similar certifications. However, the Advisor typically works on broader strategic initiatives across multiple departments, while the Specialist concentrates on specific process enhancements within operational teams. Both roles are vital for driving efficiency and quality in various industries.

What are popular job titles related to Operational Excellence Advisor jobs in Arkansas?

For Operational Excellence Advisor jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Operational Excellence Advisor jobs in Arkansas look for?

The top searched job categories for Operational Excellence Advisor jobs in Arkansas are:

Patient Experience Advisor

Arkansas Children's

Little Rock, AR • On-site

Full-time

Posted 16 days ago


Arkansas Children's Hospital rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

301st of 1,064 rated hospitals


Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Please see job description for details.
Time Type:
Full time
Department:
CC017226 Patient Engagement
Summary:
Additional Information:
The Patient Experience Advisor is responsible for developing, implementing, and evaluating programs and initiatives that enhance the patient and family experience across the organization. This role serves as a strategic partner and subject matter expert, working closely with organizational leaders to advance service excellence initiatives, improve patient satisfaction, and support organizational priorities. The Advisor independently leads complex initiatives, influences decision-making through data and best practices, and builds collaborative relationships with leaders at all levels of the organization to drive meaningful and sustainable improvements.
Required Education:
High school diploma or general education degree (GED)
Recommended Education:
Bachelor's degree in a related field of study.
Required Work Experience:
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Certified Patient Experience Professional (CPXP) - The Beryl Institute - to be obtained within 1 year of hire. - The Beryl Institute
Description
1. Develops, implements, and evaluates patient experience and service excellence initiatives that align with organizational priorities and healthcare industry best practices.
2. Designs and delivers training, educational resources, and coaching to promote empathy, effective communication, service recovery, and patient-centered care across the organization.
3. Analyzes patient experience data, including surveys, comments, complaints, compliments, and other feedback sources to identify trends, measure outcomes, and recommend opportunities for improvement.
4. Partners with clinical, operational, and administrative departments to integrate patient experience principles into workflows, projects, and operational processes that support organizational goals.
5. Serves as a strategic advisor and subject matter expert by partnering with managers, directors, and executive leaders to develop solutions, provide recommendations, and advance patient experience and service excellence initiatives.
6. Leads and supports patient and family engagement activities, including advisory councils, focus groups, leadership rounding initiatives, and other feedback mechanisms to strengthen the patient and family experience.
7. Researches healthcare trends, regulatory requirements, accreditation standards, and evidence-based practices related to patient experience and service excellence, recommending improvements as appropriate.
8. Develops and presents reports, dashboards, business cases, and recommendations that communicate patient experience performance, support executive decision-making, and influence organizational priorities.
9. Leads or participates in multidisciplinary performance improvement initiatives by applying patient experience expertise to support quality, safety, operational excellence, and organizational goals.
10. Represents Patient Experience and Service Excellence in cross-functional committees, leadership meetings, and organizational forums, effectively facilitating discussions, influencing decisions, and building consensus among stakeholders.
11. Promotes a culture of service excellence by recognizing best practices, supporting employee recognition efforts, and encouraging continuous improvement throughout the organization.
12. Performs other duties as assigned.

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