1

Operational Customer Service Jobs in Georgia (NOW HIRING)

This role manages the customer service team, but partners closely with Sales and Operations, and oversees the processes that keep our retail partners supported, informed, and satisfied. Key ...

This role manages the customer service team, but partners closely with Sales and Operations, and oversees the processes that keep our retail partners supported, informed, and satisfied. Key ...

This role manages the customer service team, but partners closely with Sales and Operations, and oversees the processes that keep our retail partners supported, informed, and satisfied. Key ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

Customer Service Representative

Acworth, GA · On-site

$13.75 - $18.75/hr

Position Summary This position is responsible for providing clerical and customer service support for department operations. Position Description ESSENTIAL FUNCTIONS * Accepts, processes, and ...

Customer Service Rep

Buford, GA · On-site

$14.50 - $19.75/hr

Agency Office Operations * Administer office practices and procedures * Schedule client ... Maintain high customer service standards to attract and retain customers * Advise customer of ...

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

Support daily service operations Qualifications: Qualifications * Strong interpersonal skills * Positive and professional demeanor * Detail-oriented and organized * Entry-level candidates welcome ...

Showing results 41-60

Operational Customer Service information

What cities in Georgia are hiring for Operational Customer Service jobs?

Cities in Georgia with the most Operational Customer Service job openings:

Customer Service Manager

Calhoun, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Customer Service Manager
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
Competitive hourly rate and benefits offered:
Health/dental/vision insurance, 401K, and discounted stock program.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer