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Operation Support Jobs in Indiana (NOW HIRING)

Clean Team

Support Tech

Beech Grove, IN · On-site

$35K - $44K/yr

As an Operations Support Technician, you'll play an essential role in supporting our field operations by delivering supplies, assisting cleaning teams, covering open shifts when needed, and helping ...

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Operation Support information

What is the difference between Operation Support vs Customer Service Representative?

AspectOperation SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageFinancial, telecommunications, manufacturing industriesRetail, hospitality, telecommunications industries

Operation Support roles focus on maintaining and improving operational processes, often involving technical tasks and coordination. Customer Service Representatives primarily handle client inquiries, provide support, and ensure customer satisfaction. While both roles require strong communication skills, Operation Support emphasizes technical knowledge and process management, whereas Customer Service focuses on direct customer interaction.

Is operation support a high-paying job?

Operation support roles typically offer moderate salaries that vary depending on industry, experience, and location. While some positions may provide competitive pay, they are generally not considered high-paying compared to specialized or managerial roles in the same field.

What does an operation support job mean?

An operation support job involves assisting with the daily functions of a company's operations, such as coordinating workflows, managing documentation, and providing administrative or technical support. It often requires strong organizational skills, familiarity with operational tools, and the ability to troubleshoot issues to ensure smooth business processes.

What cities in Indiana are hiring for Operation Support jobs?

Cities in Indiana with the most Operation Support job openings:

Infographic showing various Operation Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Fleet Operations Support Specialist II

Whitestown, IN • On-site

Cox Automotive
Automobile Dealers • 5 - 10K employees
Learn more about Cox Automotiveexternal

$18.17 - $27.31/hr

Full-time

PTO

Re-posted 25 days ago

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

Job description

Cox Fleet keeps your fleet moving.
*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 ***
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Cox Fleet is currently hiring a Fleet Operations Support Specialist II, The Fleet Operations Support Specialist II will focus on managing, maintaining, and supporting driver service platforms while consulting with customers to drive further value throughout the organization. This role will focus specifically on telematic program support and will include asset management, customer support, invoicing, reporting and supporting program growth initiatives. Cox Fleet is looking to drive efficiently by bringing automation to our programs for operational teams utilizing programs and systems. Position will require a consultative approach, excellent customer service, strong vendor management and attention to detail. The position will be supporting all divisions under the Cox umbrella of businesses as well as external customers.
  • Manage procurement, deactivation and warranty process for telematic devices
  • Work with telematic vendors, drivers and maintenance facilities to ensure proper installation and continued functionality
  • Partner with Cox Fleet and telematic provider(s) to troubleshoot issues
  • Maintain user, driver and corporate hierarchy and permissions for responsible programs
  • Consult with stakeholders to provide reporting to maximize value of corporate programs
  • Maintain knowledge of program updates and train users on new and existing features
  • Ensure billing accuracy and timely processing of payment
  • Help build and create automations with providers and Cox systems
  • Support field teams during BCP events

Minimum qualifications include:
  • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
  • 3 years asset, client or account management experience preferred
  • Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
  • Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
  • Proficient in understanding, analysis, and management of vehicle information to provide recommendations
  • Ability to demonstrate a consultative approach to customer needs, run reports and interpret data to draw conclusions
  • Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
  • Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment
  • Strong customer service and organization skills required
  • Works well in a team environment by supporting departmental initiatives and goals
  • Provide excellent communication skills, both written and verbal
  • Ability to sit or stand for prolonged periods of time
  • Ability to perform repetitive data entry tasks, manual dexterity

Preferred qualifications include:
  • Bachelor's degree
  • Fleet and telematics experience

USD 18.17 - 27.31 per hour
Compensation:
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

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Benefits

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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