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Operation Support Manager Jobs in Romulus, MI (NOW HIRING)

Operations Support Manager

Troy, MI · On-site

$65K - $75K/yr

The position interacts with customers, vendors, operations, and finance teams, and supports three ... Manage procurement process in NetSuite: create POs, receive goods/services, and enter supplier ...

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As a Client Support Manager, you will play a critical role in scaling our support operations ... Set OKRs and operational KPIs for the support function and ensure ongoing measurement and ...

... Support Manager. In this role, you'll be assigned a regional territory and be embedded on-site at ... Own Operational Excellence: Oversee day-to-day site operations while deployed, ensuring sites run ...

As Manager, Service Support you will assist the Sr. Manager, Service Support Operations. Together you will work with internal and external partners to develop the Service Support team ensuring ...

As Manager, Service Support you will assist the Sr. Manager, Service Support Operations. Together you will work with internal and external partners to develop the Service Support team ensuring ...

Be Seen First

... Operation Support Staff will support a safe, welcoming, and service oriented environment. This ... Observes and reports hazards, unusual activity, or suspicious circumstances to management for ...

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Operation Support Manager information

See Romulus, MI salary details

$21.7K

$65.4K

$116.6K

How much do operation support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operation support manager in Romulus, MI is $65,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $87,700.00 per year, depending on experience, location, and employer.

What does an Operation Support Manager do?

An Operation Support Manager oversees and coordinates the administrative and logistical functions necessary to ensure smooth daily operations within an organization. They manage support teams, streamline processes, and work closely with other departments to resolve operational issues efficiently. Their responsibilities often include monitoring performance, implementing best practices, and ensuring compliance with company policies and standards. By optimizing workflow and resource allocation, they help organizations achieve their operational goals.

How does an Operation Support Manager typically collaborate with other departments to ensure smooth business operations?

Operation Support Managers play a critical role in bridging communication between various departments such as logistics, customer service, IT, and upper management. They coordinate cross-functional projects, troubleshoot operational bottlenecks, and ensure that each department has the support and resources needed to meet organizational goals. Regular meetings, status updates, and process documentation are common practices to maintain alignment and drive efficiency. This collaborative approach helps identify improvement areas and promotes a unified workflow across the company.

What are the key skills and qualifications needed to thrive as an Operation Support Manager, and why are they important?

To thrive as an Operation Support Manager, you need strong organizational, problem-solving, and leadership abilities, typically supported by a bachelor's degree in business, operations management, or a related field. Familiarity with ERP systems, workflow management tools, and process improvement methodologies such as Lean or Six Sigma is commonly required. Excellent communication, adaptability, and interpersonal skills help you collaborate effectively with teams and drive operational efficiency. These competencies are essential to ensure smooth business operations, resolve issues quickly, and support overall organizational goals.

What is the difference between Operation Support Manager vs Operations Coordinator?

AspectOperation Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are a plusUsually requires a high school diploma or associate degree; some roles prefer relevant certifications
Work EnvironmentManages teams, oversees support functions, and collaborates with multiple departmentsSupports daily operations, coordinates tasks, and assists in process implementation
Employer & Industry UsageCommon in corporate, logistics, and manufacturing sectorsFound across various industries including retail, healthcare, and logistics

The Operation Support Manager focuses on overseeing support functions and managing teams, requiring more advanced credentials. In contrast, the Operations Coordinator handles daily operational tasks and coordination, often with less formal education. Both roles are essential for smooth operations but differ in scope and responsibilities.

What is an operation support manager?

An operations support manager oversees daily operational activities within an organization, ensuring processes run efficiently and effectively. They coordinate between departments, manage staff, and utilize tools like enterprise resource planning (ERP) systems to support business functions. Strong leadership, problem-solving skills, and knowledge of operational procedures are essential for this role.

What is the role of an operation support manager?

An operation support manager oversees daily operational activities within an organization, ensuring processes run efficiently and effectively. They coordinate between departments, manage resources, and implement procedures to optimize performance, often using tools like ERP systems and data analysis. Strong leadership, communication skills, and problem-solving abilities are essential for this role.
Infographic showing various Operation Support Manager job openings in Romulus, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,403 per year, or $31.4 per hour.

Operations Support Manager

Troy, MI • On-site

$65K - $75K/yr

Other

Posted 2 days ago

New


Job description

Full-Time: 894 Maplelawn Drive, Troy, MI 48084 Pay: $65,000.00 - $75,000.00 per year Job Description:

This role acts as a bridge between operations and finance, providing direct support for both areas. The position interacts with customers, vendors, operations, and finance teams, and supports three locations: Lapeer, Troy, and Taylor, MI. Position located in Troy, MI. Responsibilities include but not limited to procurement, invoicing, collections, sales order setup in NetSuite, and operational support such as SOP development, and financial reporting.

Key Responsibilities:

Reports to Director of Operations with a dotted line to Corporate Finance Controller.

  • Daily Office tasks: answer main office line, mail management for all locations, manage domestic/international shipments including customs (i.e. FedEx and Livingston), remote deposit check scanning, working with local suppliers for onsite business needs.
  • Create client invoices in NetSuite; enter sales orders as needed.
  • Manage procurement process in NetSuite: create POs, receive goods/services, and enter supplier invoices.
  • Monitor and mitigate bad debt; manage collections.
  • Assist with month-end financial reporting and analysis, including generating and reconciling reports/scheduled, research transaction and initiate expense accruals as needed
  • Assist with fixed asset capitalization and maintenance requests; retire assets no longer in use.
  • Develop, maintain, and distribute SOPs, best practices, and templates using SharePoint.
  • Maintain inventory and order supplies, consumables, and equipment.
  • Assist with setting up new clients and vendors.
  • Assist with audits.
  • Engage with internal and external stakeholders to troubleshoot system issues.
  • Handle ad-hoc requests from operations and corporate finance team.
  • Travel between office locations Lapeer, Troy, and Taylor, MI, as needed
  • Basic understanding of sales & use tax.
Basic Requirements:
  • Strong business and finance acumen.
  • Netsuite experience preferred; willingness to use new technologies (e.g., AI).
  • Excellent organizational, presentation, and communication skills.
  • Ability to work effectively in high-pressure, high-volume environments.
  • Impeccable accuracy and attention to detail.
  • Unquestionable integrity and ethical standards.
  • Ability to work with different levels of leadership throughout the organization successfully
Preferred Requirements:
  • Preferred Bachelor’s degree in Accounting, Business, Finance, or related field (other degrees considered).
  • Minimum 10 years of experience in business, accounting, accounts payable, procurement, or related field.

TRP Laboratories is a leader in transportation sciences. We offer comprehensive testing services for powertrains, components, and vehicle systems. Our dedication to quality, technical excellence, punctual delivery, and clear communication ensures an exceptional client experience.

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