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Operation Service Manager Jobs in Iowa (NOW HIRING)

Service Manager

Cedar Rapids, IA · On-site

$45K - $70K/yr

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

This role is responsible for service department operations, team leadership, customer satisfaction ... About the Role The Service Manager leads the Service Department by driving performance, growing ...

This role is responsible for service department operations, team leadership, customer satisfaction ... About the Role The Service Manager leads the Service Department by driving performance, growing ...

This role is responsible for service department operations, team leadership, customer satisfaction ... About the Role The Service Manager leads the Service Department by driving performance, growing ...

Service Manager

Sioux City, IA · On-site

$60 - $80/hr

This role is responsible for service department operations, team leadership, customer satisfaction ... About the Role The Service Manager leads the Service Department by driving performance, growing ...

Service Manager

Oelwein, IA · On-site

$70K - $85K/yr

We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the success of our organization and serves as the bridge between our ...

The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the ...

The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the ...

The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the ...

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

You will assist in managing shift operations and will coach team members to ensure tasks are ... service, safety and security systems and procedures, and computer operations. * You have a passion ...

Service Manager

Ames, IA · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Service Manager

Davenport, IA · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

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Showing results 1-20

Operation Service Manager information

What is the difference between Operation Service Manager vs Service Coordinator?

AspectOperation Service ManagerService Coordinator
Required CredentialsBachelor's degree in business, management, or related field; often certifications in operations or service managementHigh school diploma or associate degree; customer service or administrative certifications beneficial
Work EnvironmentOversees multiple teams, manages operations, and ensures service delivery efficiencyCoordinates service appointments, communicates with clients and technicians, and handles scheduling
Employer & Industry UsageCommon in industries like manufacturing, logistics, and facilities managementTypically found in service industries such as HVAC, plumbing, and appliance repair

The Operation Service Manager focuses on overseeing overall service operations, managing teams, and ensuring efficiency. In contrast, the Service Coordinator handles scheduling, customer communication, and day-to-day client interactions. Both roles are essential but differ in scope and responsibilities within service organizations.

What does an operation service manager do?

An operations service manager oversees the delivery of services within an organization, ensuring efficient processes, customer satisfaction, and team coordination. They often manage staff, monitor performance metrics, and implement improvements, typically requiring strong leadership, communication skills, and familiarity with operational tools. The role may also involve scheduling, reporting, and maintaining quality standards.

What cities in Iowa are hiring for Operation Service Manager jobs?

Cities in Iowa with the most Operation Service Manager job openings:

Service Manager

Cedar Rapids, IA • On-site

Pomp's Tire Service
Trucking • 1 - 5K employees

$45K - $70K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Pomp's Tire Service rating

7.1

Company rating: 7.1 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

167th of 375 rated vehicle maintenance


Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.
We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you're looking for growth opportunities within a successful company, this is the perfect place for you - many of our Store Managers started in this position!
Why Join Us?
  • Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
  • Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
  • Retirement Savings - 401(k) with company match
  • Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
  • Employee Discounts - Save on company products
  • Career Growth - Opportunities for skill development and advancement

What You'll Do:
  • Diagnose tire issues and recommend effective solutions
  • Handle incoming calls and respond to customer inquiries promptly
  • Delegate tasks to service employees to maintain workflow and efficiency
  • Support inventory management to ensure proper stock levels
  • Assist in the shop to help maintain production levels
  • Follow up on past-due accounts to ensure timely payments
  • Ensure service employees receive proper training and development
  • Maintain a clean and organized workspace at all times
  • Perform additional duties as assigned by the manager

What You Need:
  • High School Diploma or equivalent required
  • Valid Driver's License and ability to pass pre-employment driver's file
  • Preferred: Experience in management and sales
  • Strongly preferred: Previous experience in the tire industry
  • Ability to read and verify work order details accurately
  • Strong ability to maintain confidentiality of personal and business information
  • Familiarity with MaddenCo software system is a plus
  • Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers
  • Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds

Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information

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