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Operating General Manager Jobs in Pennsylvania (NOW HIRING)

Wendy's

General Manager

Pittston, PA · On-site

What you'll doAs a Restaurant General Manager, you will build, coach, manage and develop teams from ... Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and ...

Wendy's

General Manager

Pittston, PA · On-site

Why Wendy's As a Restaurant General Manager, you will build, coach, manage and develop teams from a ... Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and ...

Mc Donald's

General Manager

Cranberry Township, PA · On-site

$50K - $57K/yr

MC DONALD'S GENERAL MANAGER We are looking for hospitality professionals to join our four generation family of 60 years owned and operated franchise of McDonald's. If you enjoy a fast-paced ...

Mc Donald's

General Manager

Mount Pleasant, PA · On-site

$50K - $57K/yr

MC DONALD'S GENERAL MANAGER We are looking for hospitality professionals to join our four generation family of 60 years owned and operated franchise of McDonald's. If you enjoy a fast-paced ...

Mc Donald's

General Manager

Greensburg, PA · On-site

$50K - $57K/yr

MC DONALD'S GENERAL MANAGER We are looking for hospitality professionals to join our four generation family of 60 years owned and operated franchise of McDonald's. If you enjoy a fast-paced ...

McDonald's

General Manager

Milford, PA · On-site

This job posting is for a position in a restaurant owned and operated by an independent franchisee ... The General Manager is responsible for running a profitable restaurant and for making sure the ...

McDonald's

General Manager

Philadelphia, PA · On-site

This job posting is for a position in a restaurant owned and operated by an independent franchisee ... The General Manager is responsible for running a profitable restaurant and for making sure the ...

McDonald's

General Manager

Philadelphia, PA · On-site

This job posting is for a position in a restaurant owned and operated by an independent franchisee ... The General Manager is responsible for running a profitable restaurant and for making sure the ...

McDonald's

General Manager

Bristol, PA · On-site

$40K - $60K/yr

McDonald's ® company-owned and independent Owner-Operator restaurants are staffed by great people ... The General Manager is responsible for running a profitable restaurant and for making sure the ...

McDonald's

General Manager

Mckeesport, PA · On-site

This job posting is for a position in a restaurant owned and operated by an independent franchisee ... The General Manager is responsible for running a profitable restaurant and for making sure the ...

Panera Bread

General Manager

Homestead, PA · On-site

Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers ...

Panera Bread

General Manager

Pleasant Hills, PA · On-site

Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers ...

Panera Bread

General Manager

Pittsburgh, PA · On-site

Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafes in their areas. Reporting to the Area Directors are the General Managers ...

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Operating General Manager information

What is an operating general manager?

Operating General Managers are senior leaders responsible for overseeing the daily operations of a business, division, or facility. They develop and implement strategies to improve efficiency, manage budgets, supervise staff, and ensure that business goals are met. Their role often includes coordinating between departments, analyzing performance metrics, and making decisions to drive growth and profitability. Operating General Managers typically report to executive leadership and play a key role in shaping company culture and operational standards.

What are the key skills and qualifications needed to thrive as an operating general manager?

To thrive as an Operating General Manager, you need strong leadership, financial acumen, and operational management skills, often supported by a degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, budgeting tools, and industry-specific software is typically required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams are vital soft skills in this role. These competencies are crucial for driving organizational efficiency, ensuring profitability, and leading teams to achieve strategic goals.

What are the most common challenges faced by operating general managers, and how can they effectively address them?

Operating General Managers often encounter challenges such as balancing strategic decision-making with daily operational demands and managing cross-functional teams with diverse priorities. Success in this role requires strong communication, adaptability, and organizational skills to align team efforts with company goals. Proactively building relationships with department heads and implementing clear processes can help streamline operations and foster a collaborative work environment. Regularly reviewing performance metrics also enables timely identification and resolution of issues, supporting sustained business growth.

What is the difference between Operating General Manager vs Operations Manager?

AspectOperating General ManagerOperations Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall business performanceManages daily operations within a specific department or area
CredentialsTypically requires extensive experience, leadership skills, and sometimes advanced degreesRequires relevant experience and operational knowledge, often with a bachelor's degree
Work EnvironmentExecutive-level, cross-departmental, strategic focusOperational, team-focused, tactical focus
Industry UsageCommon in large organizations across various industriesUsed in companies of all sizes, especially in manufacturing, retail, and service sectors

The main difference between an Operating General Manager and an Operations Manager lies in scope and strategic involvement. The Operating General Manager oversees multiple departments and focuses on overall business performance, while the Operations Manager concentrates on daily operational tasks within a specific area. Both roles require operational knowledge, but the General Manager's role is broader and more strategic.

Operating General Manager jobs near you

General Manager/ Operating Partner

Philadelphia, PA • On-site

24 Hour Flood Pros of Eugene LLC
See more jobs at 24 Hour Flood Pros of Eugene LLCexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Key responsibilities

  • Perform initial loss inspections, develop mitigation scopes, and oversee on-site mitigation operations.

  • Manage communication with customers, adjusters, and referral partners, and drive jobs through approval, invoicing, and payment.

  • Hire, train, and manage mitigation technicians and subcontractors to build a reliable field team.

Job description

Description

About UsWe are a fast-growing disaster mitigation company supporting homeowners and businesses after water, fire, mold, and other environmental losses. Our teams operate quickly, safely, and professionally to restore damaged properties and provide exceptional service. As we continue expanding nationwide, we offer strong training, advancement opportunities, and long-term career stability.
Position Summary

The General Manager / Operating Partner is responsible for launching, operating, and scaling the Philadelphia market as a self-sustaining, profitable branch. This role owns the full lifecycle of the business-from lead intake and job acquisition through project execution, customer experience, insurance communication, billing, collections, and profitability.

This is a hands-on operator role, not a desk position. The General Manager is expected to perform field inspections, write and manage mitigation scopes and estimates, oversee on-site mitigation work, and build the local team and referral network while maintaining strong operational discipline, clean job files, and consistent margins.

Success in this role requires an ownership mindset, urgency, accountability, and the ability to execute in the field while building long-term enterprise value.


Key Responsibilities

Market Launch & Business Development

  • Launch and build the Philadelphia mitigation operation from the ground up
     
  • Develop and maintain referral relationships with plumbers, adjusters, property managers, and other partners
     
  • Drive lead intake, job acquisition, and conversion from first contact through approval
     
  • Represent the company professionally in the local market and community
     

Operations & Project Execution

  • Perform initial loss inspections and develop accurate mitigation scopes of work
     
  • Write and manage Xactimate estimates and revisions
     
  • Oversee on-site mitigation operations, equipment deployment, monitoring, and job completion
     
  • Ensure all work complies with IICRC guidelines and company SOPs
     
  • Maintain proper documentation and photo standards for every job
     

Insurance, Billing & File Control

  • Manage all communication with customers, adjusters, plumbers, and referral partners
     
  • Negotiate scopes, pricing, and supplements as needed
     
  • Drive jobs through approval, invoicing, and payment
     
  • Maintain clean, complete, and defensible job files
     
  • Ensure timely and accurate billing to insurance carriers and clients
     

People & Team Building

  • Hire, train, and manage mitigation technicians and subcontractors
     
  • Build a reliable, scalable field team as volume grows
     
  • Set expectations, manage performance, and enforce safety and quality standards
     

Financial & Performance Management

  • Control job costs, labor, equipment, and margins
     
  • Track KPIs related to cycle time, profitability, collections, and customer satisfaction
     
  • Build systems and workflows to support scalable growth
     
  • Grow the operation into a profitable, self-sustaining branch
     
Qualifications
  • 5+ years of experience in water mitigation, restoration, or related operations leadership
     
  • Strong working knowledge of IICRC standards and mitigation best practices
     
  • Proficiency in Xactimate and insurance estimating processes
     
  • Proven ability to manage jobs from loss through payment
     
  • Experience hiring and managing field teams
     
  • Strong financial acumen and job-costing discipline
     
  • Valid driver's license with clean driving record
     
  • Entrepreneurial mindset with comfort building a market from zero
     
Physical & Work Requirements
  • Ability to perform field inspections and on-site mitigation work
     
  • Ability to lift, carry, and deploy equipment as needed
     
  • Ability to work in residential and commercial job site environments
     
  • Willingness to be on-call and respond to emergency losses as required
     
Benefits
  • Competitive compensation based on experience
     
  • Medical, dental, and vision insurance
     
  • Paid time off and holidays
     
  • Growth and long-term leadership opportunities within a national organization
     
Equal Employment Opportunity (EEO)

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any protected status under federal, state, or local law.

Americans with Disabilities Act (ADA)

This position requires standing, walking, bending, kneeling, lifting, and working in various indoor/outdoor environments. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential job functions.

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