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Opera Pms Jobs in Georgia (NOW HIRING)

Marriott

Front Office Manager

Atlanta, GA

$50K - $60K/yr

Advanced proficiency in Marriott-approved Property Management Systems (PMS) like FOSSE, LIGHTSPEED, or OPERA, alongside guest satisfaction metrics (GSS/Guest View). * Financial acumen: Strong ...

Marriott International

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

Advanced proficiency in Marriott-approved Property Management Systems (PMS) like FOSSE, LIGHTSPEED, or OPERA, alongside guest satisfaction metrics (GSS/Guest View). * Financial acumen: Strong ...

StepStone Hospitality

GA · On-site

Utilize hotel systems and technology (e.g., PMS, labor management, and reporting tools) to support ... Experience with hotel systems such as Opera, labor management tools, and reporting platforms

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$6

$26

$52

How much do opera pms jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for opera pms in Georgia is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.96 and $42.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Opera Pms position, and why are they important?

To excel as an Opera PMS (Property Management System) Specialist, you should have a thorough understanding of hotel operations, reservation processes, and a background in hospitality management or relevant training. Expertise in using the Oracle Opera PMS software and familiarity with other hotel management technologies are typically required, with certification in Opera PMS being highly valued. Attention to detail, strong problem-solving abilities, and excellent communication skills help you manage daily system tasks and support hotel staff effectively. These skills are crucial to ensure seamless hotel operations, accurate data handling, and an exceptional guest experience.

What are the typical responsibilities of an Opera PMS Specialist in a hotel environment?

An Opera PMS Specialist is primarily responsible for configuring, maintaining, and troubleshooting the Opera Property Management System to support hotel front desk operations, reservations, and guest services. Daily tasks include user support, training staff on system features, ensuring data accuracy, and implementing software updates or customizations as needed. You'll often work closely with front office, reservations, IT, and management teams to optimize workflows and resolve system-related issues. This role is integral to maintaining operational efficiency and delivering a smooth guest experience within any hospitality setting.

What is an Opera PMS job?

An Opera PMS job typically involves managing and operating the Opera Property Management System, a widely used hotel software for reservations, guest profiles, billing, and front desk operations. Professionals in this role may work as front desk agents, reservations managers, or hotel system administrators. They ensure smooth check-ins and check-outs, process payments, and maintain accurate records. Strong hospitality, customer service, and technical skills are essential for success in this role.

What are the most commonly searched types of Opera Pms jobs in Georgia? The most popular types of Opera Pms jobs in Georgia are:
What are popular job titles related to Opera Pms jobs in Georgia? For Opera Pms jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Opera Pms jobs in Georgia look for? The top searched job categories for Opera Pms jobs in Georgia are:
Opera Pms jobs near you
Infographic showing various Opera Pms job openings in Georgia as of July 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,994 per year, or $26.4 per hour.

Guest Relations Manager

70 Centennial Olympic Park OZ Employer LLC DBA Hotel Phoenix

Atlanta, GA • On-site

Full-time

Posted 26 days ago

Job description

POSITION SUMMARY

The Guest Relations Manager is responsible for delivering an exceptional, personalized guest experience that reflects the standards and spirit of our luxury hotel. This position acts as the primary liaison between guests and hotel departments, ensuring that every stay exceeds expectations from pre-arrival to post-departure. The role requires grace under pressure, impeccable communication, and a genuine passion for hospitality.

KEY RESPONSIBILITIESGuest Experience

  • Anticipate and respond to guest needs with professionalism, discretion, and warmth.

  • Personally welcome VIPs, repeat guests, and I Prefer members (if applicable), ensuring all preferences and special requests are met.

  • Conduct courtesy calls and check-ins to ensure guest satisfaction throughout the stay.

  • Manage guest feedback, follow up on service recovery, and communicate outcomes effectively.

  • Maintain guest profiles and ensure all preferences are accurately recorded for future visits.

  • Coordinate with all departments—Housekeeping, F&B, Spa, Concierge—to curate seamless guest experiences.

Operational Excellence

  • Supervise and mentor the Guest Relations team and lobby ambassadors.

  • Partner with Front Office and Reservations to ensure accuracy of VIP arrivals and room allocations.

  • Prepare daily arrival reports, VIP amenity requests, and special occasion setups.

  • Lead the daily guest experience briefing and communicate all relevant updates to management.

  • Oversee lobby presence and ensure all guest touchpoints reflect brand standards.

Brand Standards & Service Culture

  • Uphold and promote the hotel’s service philosophy, values, and rituals.

  • Ensure all team members embody the essence of luxury service—attentive, intuitive, and discreet.

  • Collaborate with Marketing and Sales to personalize experiences for loyalty and repeat guests.

Administration & Reporting

  • Maintain accurate records of guest feedback, compliments, and complaints.

  • Produce monthly reports analyzing guest satisfaction trends and areas for improvement.

  • Assist with training programs on guest engagement and service recovery techniques.

QUALIFICATIONS

  • Bachelor’s degree in Hospitality Management or related field preferred.

  • Minimum 3–5 years of Front Office or Guest Relations experience in a luxury or five-star hotel environment.

  • Exceptional interpersonal and communication skills.

  • Proficiency in PMS (Opera, Maestro, etc.) and Microsoft Office Suite.

  • Strong organizational skills with keen attention to detail.

  • Fluency in English required; additional languages a strong asset.

  • Poised, polished, and professional in demeanor and appearance.