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Opera House Jobs in New York (NOW HIRING)

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

Chinese Tuxedo

Service Manager

New York, NY · On-site

$70K - $75K/yr

  • Medical

  • PTO

The group currently features Chinese Tuxedo, Opera House, The Tyger and Soso's in its portfolio. We are in need of strong team members to join in continuing our growth. We value promoting from within ...

Chinese Tuxedo

Server Assistant

New York, NY

$11.35/hr

The group currently features Chinese Tuxedo, Opera House, The Tyger and South Soho Bar in its portfolio. We are in need of strong team members to join in continuing our growth. We value promoting ...

Met Opera

Broadcast Audio Operations Director

Manhattan, NY · On-site

$124 - $168/hr

Johnson Foundation-Metropolitan Opera International Radio Network, the Met Opera Radio channel on ... Technical planning, design, and maintenance of the Met's in-house broadcast facilities, including ...

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How much do opera house jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for opera house in New York is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Opera House vs Stage Manager?

AspectOpera HouseStage Manager
Required credentialsVaries; often includes arts management, production, or technical theater experienceTypically requires theater or production management experience, sometimes with a degree in theater arts
Work environmentPerformance venues, cultural institutions, event spacesTheater or performance venues, backstage areas, rehearsal spaces
Employer and industry usageOpera companies, cultural institutions, event organizersTheater companies, production houses, live event organizations
Common search and comparison intentUnderstanding roles in arts management and productionLearning about backstage and production coordination roles

While both roles are integral to live performances, an Opera House typically refers to the venue or organization hosting performances, whereas a Stage Manager is responsible for coordinating the production backstage, managing rehearsals, and ensuring the show runs smoothly. The two roles often collaborate closely but focus on different aspects of the performance process.

What are some common challenges faced by professionals working in an opera house, and how can they prepare for them?

Professionals working in an opera house often face challenges related to tight production schedules, last-minute changes, and coordinating among diverse teams such as performers, stage crew, and technical staff. Flexibility, strong communication skills, and the ability to work well under pressure are essential to address these challenges. It's also important to be proactive in understanding safety protocols and the unique acoustics and stage requirements that come with opera productions. Building strong relationships with colleagues and being open to continuous learning can make the work environment more rewarding and collaborative.

What is an opera house?

An Opera House is a theater specifically designed for the performance of opera, a form of musical theater that combines singing, orchestral music, and sometimes dance and acting. These venues are equipped with specialized acoustics, large stages, and orchestra pits to support complex productions. Opera Houses often host other performing arts as well, such as ballets and concerts, but their primary focus is staging operas. Famous examples include the Sydney Opera House in Australia and the Metropolitan Opera House in New York.

What are the key skills and qualifications needed to thrive as an opera house manager, and why are they important?

To thrive as an Opera House Manager, you need expertise in arts administration, event planning, and financial management, often supported by a degree in arts management or a related field. Familiarity with ticketing platforms, budgeting software, and facility management systems is typically required. Strong leadership, communication, and problem-solving skills help you coordinate staff, artists, and stakeholders effectively. These skills and qualities are essential for ensuring seamless operations, audience satisfaction, and successful performances.

What are popular job titles related to Opera House jobs in New York?

For Opera House jobs in New York, the most frequently searched job titles are:

What job categories do people searching Opera House jobs in New York look for?

The top searched job categories for Opera House jobs in New York are:

What cities in New York are hiring for Opera House jobs?

Cities in New York with the most Opera House job openings:

Opera House jobs near you
Infographic showing various Opera House job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,673 per year, or $18.6 per hour.

Performance Manager

The Metropolitan Opera

New York, NY • On-site

$60K - $70K/yr

Full-time

Posted 26 days ago

Job description

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.
Primary Responsibilities
  • Resolves guest, staff, and operational issues in an equitable, professional, and courteous manner as well as helps design and implement effective training programs for front-of-house guest service team members, including customer service, accessibility, emergency preparedness, and workplace safety.
  • Support the Met's commitment to guest care by reinforcing high service standards, providing timely coaching, and focusing staff on key service priorities for each performance.
  • Foster a positive, professional, inclusive, and service-oriented work environment for all guest service team members.
  • Ensure that all public spaces are clean, free of obstructions and ready for guests with the high standards of the Metropolitan Opera house.
  • Lead pre-show front-of-house briefings to ensure staff are informed about performance details, audience needs, accessibility considerations, special events, and operational updates.
  • Troubleshoot and document event-day incidents, including guest concerns, client needs, staff matters, safety issues, and operational challenges.
  • Address staff issues in real time when appropriate, escalate matters to management as needed, and follow up in a timely and effective manner.
  • Prepare nightly post-event Performance Reports and document incidents accurately, thoroughly, and on schedule.
  • Review and submit weekly front-of-house staff payrolls.
  • Maintain current knowledge of emergency evacuation procedures, accessibility practices, guest care standards, and event operations as they relate to patrons and staff.
  • Coordinate with NYPD, FDNY, Lincoln Center, and other partners during performance periods, as necessary.

Skills and Qualifications
  • Three to five years of experience in a cultural, entertainment, hospitality, or sports venue, with demonstrated success managing public-facing teams and varying audiences.
  • Demonstrated understanding of venue operations, guest safety practices, emergency procedures, and public-facing service standards.
  • Knowledge of ADA requirements and accessibility best practices as they relate to guest services preferred.
  • Comfort using mobile devices, digital ticketing tools, and guest service technology; ability to assist patrons with e-tickets and related digital access needs.
  • Experience managing union staff or familiarity with collective bargaining agreements preferred.
  • Excellent problem-solving, communication, and decision-making skills, with the ability to follow established reporting lines and escalate issues appropriately.
  • Familiarity or experience using digital scheduling platforms to manage the hospitality teams schedules
  • Ability to remain calm, professional, and effective under pressure.
  • F-03 and F-04 certifications required.
  • Preferred experience with Tessitura or a comparable ticketing/customer relationship management system, along with proficiency in the Microsoft Office suite.

Physical Demands
  • Must be able to stand for the majority of the shift.

  • Ability to work a flexible schedule, including nights, weekends, holidays, and split days off, in a high-volume world class live performance environment.

$60,000 - $70,000 a year
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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