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Online Jobs in Decatur, IL (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Decatur, IL · On-site

$14.50 - $17.25/hr

Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...

Kroger

Online Grocery Pick-Up Clerk

Decatur, IL · On-site

$14.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that ...

Walmart

Online Order Filling Team Associate

Lincoln, IL · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mid-Shift, Closing Location Walmart Supercenter #199 825 MALERICH DR, LINCOLN, IL, 62656, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

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All JobsOnline JobsOnline Jobs in Decatur, IL

Online information

See Decatur, IL salary details

$17K

$39.4K

$83.4K

How much do online jobs pay per year?

As of Aug 15, 2026, the average yearly pay for online in Decatur, IL is $39,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,200.00 and $42,200.00 per year, depending on experience, location, and employer.

What is an online job?

An online job is any job where you can work from home or a remote location, rather than reporting to a set location daily. Online jobs are becoming more and more readily available as technology and internet connections continue to improve. Many people work online in a variety of fields such as customer service, writing, billing, computer programing, and education.

What are some common challenges faced by professionals working in online customer support roles?

Professionals in online customer support frequently encounter challenges such as managing high volumes of inquiries, addressing complex or emotionally charged customer issues, and maintaining clear communication across digital platforms like chat or email. They must also stay familiar with evolving products and services to provide accurate information. Effective time management and adapting to rapidly changing customer expectations are essential skills in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an online marketer, and why are they important?

To thrive as an Online Marketer, you need expertise in digital marketing strategies, content creation, analytics, and typically a bachelor’s degree in marketing or a related field. Proficiency with tools like Google Analytics, social media platforms, SEO software, and advertising systems (e.g., Google Ads, Facebook Ads) is essential. Creativity, adaptability, and strong communication skills help you stand out by engaging audiences and responding to rapidly changing trends. These skills ensure campaigns are data-driven, effective, and able to reach target audiences in a highly competitive online environment.

What is the difference between Online vs In-Person Customer Service Representative?

AspectOnline Customer Service RepresentativeIn-Person Customer Service Representative
Work EnvironmentRemote, computer-basedPhysical location, retail or office setting
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service experience
Employer & Industry UsageCall centers, e-commerce, tech companiesRetail stores, banks, hospitality
Work ScheduleFlexible, often shiftsFixed hours, in-person shifts

Online Customer Service Representatives work remotely using digital tools, while In-Person Customer Service Representatives interact face-to-face with customers at physical locations. Both roles require similar credentials but differ mainly in work environment and scheduling.

More about Online jobs

What are popular job titles related to Online jobs in Decatur, IL?

For Online jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Online jobs in Decatur, IL look for?

The top searched job categories for Online jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Online jobs?

Cities near Decatur, IL with the most Online job openings:

Online jobs near you
Infographic showing various Online job openings in Decatur, IL as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $39,377 per year, or $18.9 per hour.

Online Grocery Pick-Up Clerk

Kroger

Decatur, IL • On-site

$14.50 - $17.25/hr

Part-time

Re-posted 5 days ago

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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