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Online Text Chat Operator Jobs in Greer, SC (NOW HIRING)

Compass Group

ROUTE DRIVER - MICROMARKET

Greenville, SC · On-site

$23 - $26/hr

Note: online applications accepted only. * Schedule : Full Time; Monday- Friday, 2am or 3am start ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Compass Group

MECHANIC I (FULL TIME)

Greenville, SC · On-site

Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Compass Group

MECHANIC I

Greenville, SC · On-site

Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Compass Group

MECHANIC I (FULL TIME)

Greenville, SC · On-site

Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Canteen

ROUTE DRIVER - MICROMARKET

Greenville, SC · On-site

$23 - $26/hr

Note: online applications accepted only. * Schedule : Full Time; Monday- Friday, 2am or 3am start ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Compass Group

ROUTE DRIVER - MICROMARKET

Greenville, SC · On-site

$23 - $26/hr

Note: online applications accepted only. * Schedule : Full Time; Monday- Friday, 2am or 3am start ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Compass Group

ROUTE DRIVER - MICROMARKET

Greenville, SC · On-site

$23 - $26/hr

Note: online applications accepted only. * Schedule : Full Time; Monday- Friday, 2am or 3am start ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

Canteen

MECHANIC I (FULL TIME)

Greenville, SC · On-site

Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break ...

All JobsOnline Text Chat Operator JobsOnline Text Chat Operator Jobs in Greer, SC

Online Text Chat Operator information

See Greer, SC salary details

$11

$19

$28

How much do online text chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online text chat operator in Greer, SC is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.97 per hour, depending on experience, location, and employer.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

What are the most commonly searched types of Text Chat Operator jobs in Greer, SC?

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Online Text Chat Operator jobs near you

Customer Support Agent

Circuit Board Medics

Greenville, SC • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Circuit Board Medics rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services

Job description

Job Type: Full-Time, Hourly
Minimum Starting Pay: $20/hour
Working Hours: Monday - Friday, 8 AM - 5 PM
Location: On-Site in Greenville, SC 29615
Experience: Early Career, some office experience required
Work Environment:
  • Office Environment
  • Moderate to High Call Volume
  • Diverse Customer Needs
  • Team Collaboration, escalations are rare
  • Emphasis on Empathy
  • ~ 100 Employees, one location

Who We Are and What We Do
Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts-all while contributing to a more sustainable future through remanufacturing.
Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.
You can learn more about our products and who we are at: www.circuitboardmedics.com
Job Description
Your goal is to serve the customer's best interest by handling all public interactions (phone, email, text, chat) with respect and professionalism. You will strive to see things from perspectives that are different from your own and are able to make decisions that reflect those alternate perspectives. You will take ownership of customer issues and work to resolve them within the framework of our core values and with the support of your team. You will play a key role in supporting our fast-paced environment to ensure our standard one business day turnarounds are met internally, which helps meet our customers' needs externally.
Responsibilities
  • Responding to customer requests without using scripts
  • Receiving inbound customer calls including pre-sale, sales, quote requests, and status requests
  • Handling texts/chats
  • Responding to support emails
  • Returning voicemails from customers
  • Making outbound calls to update customers on order status
  • Becoming knowledgeable in our repairs and services of appliance and automotive modules
  • Participating in relevant ongoing training to better understand our markets and product offerings

Skills
  • Strong and professional interpersonal communication, both oral and written
  • Ability to make empowered decisions to best serve the customer, escalations are rare
  • Strong listening comprehension coupled with empathy
  • Typing at 45 wpm or higher
  • Ability to navigate multiple browser tabs / computer programs while using 2-3 screens simultaneously
  • Ability to learn new software quickly

Qualities You Should Exhibit
  • Strong sense of urgency
  • Intrinsic motivation
  • Lifelong learner
  • Ownership
  • Humility to ask clarifying questions, but confidence in your skills
  • Receptive to feedback
  • Faithful in the details
  • Strong sense of community
  • Efficient, but patient

Benefits
  • Health Insurance - eligible 1st of the month after hire
  • Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
  • Paid time off - 2 weeks per year
  • Paid holidays - 8 days per year
  • Stable Hours - Monday - Friday, days
  • 401(k) with company matching
  • Parental time-off
  • Adoption benefits
  • Casual dress code
  • Branded clothing allowance
  • Free fruit
  • Social outings

What can you expect during the application process?
  1. Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
  2. Complete two assessments emailed to you with "Circuit Board Medics Application" in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer.
  3. Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.

**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.
Need Help?
If you need any help along the way, you can reach us at [email protected]
www.circuitboardmedics.com
linkedin.com/company/circuit-board-medics

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