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Oversee the daily operations of the Testing Center, including ensuring security of exams; Supervise the student employees of the Testing Center; serve as initial contact in the department to determine what assistance is needed; Maintain departmental budget and records; Hire and supervise student staff; Assist full-time staff and faculty; Maintain calendars; Assist in all areas to provide excellent service to students, parents, employers, faculty and staff.

Responsibilities:

• Maintaining the Testing Center as the primary location for testing services on campus
  • Administering exams and instructions to students
  • Administering exams to students that are not taking traditional undergraduate exams (I.e., DSST, CPCE, etc.)
  • Ensuring security and confidentiality on all aspects of the exam administration process (acquisition, storage, proctoring, delivery, etc.)
  • Maintaining a professional atmosphere in the Testing Center
  • Coordinating with faculty for the timely delivery of exams
  • Researching best practices and potential updates to the Testing Center and its services
  • Updating current handbooks and guidelines for students and faculty
  • Maintaining accurate records of the usage of the Testing Center services via Excel and Access
• Manage the front office, greet and provide information and assistance to students, parents, employers, faculty, staff and guests.
  • Exercise sound judgement in addressing student questions and concerns related to all areas of Student Success (Academic Support, Career Services, Honors, Retention, and Strengths).
• Manage department budgets
  • Assist in calculating, monitoring and maintaining the CSS budget, budget files, revenues and expenditures.
  • Prepare and process check requisitions, journal entries, pre and post travel forms, and invoices for payment; and review credit card purchases through the online banking website.
  • Assist in preparing proposed budget for the next fiscal year.
• Assist Valor Scholars Coordinator as needed
  • Maintain accurate minutes for VSA Committee meetings
  • Coordinate logistics and serve as co-host for VSA events
  • Perform audit of student records each semester to ensure criterion are met for VSA program
• Schedule appointments and actively maintain calendars for all aspects of departmental involvement (minimum of eight calendars), including:
  • Full-time faculty and staff calendars o Student-staff scheduling
  • Testing Center appointments
• Plan, organize, and execute departmental functions and events.
  • Make event scheduling reservations through EMS for the Center for Student Success, and EU Scholars program.
• Supervise 14+ student staff (includes work-study and tutors).
  • Organize and delegate projects and tasks.
  • Approve hours bi-weekly on ADP.
• Serve as a liaison between Evangel and Gallup to update annual contract, troubleshoot questions/issues with website, etc.
• Manage departmental projects as needed
• Maintain departmental records, including student files, usage statistics, and other pertinent records
• Perform routine office management functions including:
  • Handle administrative details, requiring initiative and sound judgement.
  • Oversee maintenance of office computers and printers and arranging for repair or services when needed.
  • Input course schedules for spring, summer, and fall terms in CAMS.
  • Approve requests and maintain the department conference room schedule through EMS and Microsoft Outlook Calendar.
  • Maintain office supplies: inventory, order, etc.
• Use computer and online programs for office organization and administration: including Microsoft Office, CAMS, ADP, EMS, Course Commons, the Hub, Setmore, College Central, StrengthsQuest Operating Software, Canva, etc.
• Complete other duties as requested by department chair.

Position Qualifications:

• Active Christian faith, disciplined life, and support for the beliefs of the Assemblies of God and Evangel University.
• Understanding and appreciation of the liberal arts.
• Excellent oral and written communication skills.
• A pleasant personality with strong customer service skills and the ability to relate well and interact appropriately with faculty, staff, students, parents, alumni and employers.
• Ability to handle personal and confidential information with integrity.
• Able to plan strategically and resolve issues.
• Able to coordinate student staff (work-study and campus employment/tutors).
• Extensive use of MS Office computer programs (Outlook, Word, Excel, Publisher, and PowerPoint).
• Experience in using the computer programs listed above with accuracy and speed.
• Must be self-motivated and able to take initiative and work independently on tasks.
• Excellent organizational skills
• Detail-oriented with the ability to prioritize among multiple tasks.
• Basic knowledge of bookkeeping.
• Excellent spelling, punctuation, and grammar skills.
• Willingness to maintain a professional demeanor and punctual and consistent attendance.

Educational Qualifications:

• High School diploma with some college experience.

Machines, Tools and Equipment Used:

• Personal Computer Software applications: Microsoft Word, Excel, PowerPoint, Canvas, LanSchool, etc.
• Employee Portal & CAMS
• Printer and scanner