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Online Retail Jobs in Rome, NY (NOW HIRING)

You'll be a part of the community through events, filling online orders and making outbound calls ... Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you ...

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Online Retail information

What is online retail?

Online retail refers to the process of selling goods or services to customers over the internet. Businesses operate online stores or platforms where customers can browse products, make purchases, and arrange for delivery or pickup, all through digital interfaces. Online retail offers convenience, a wide selection, and often competitive pricing, making it a popular choice for both consumers and businesses. The industry includes major marketplaces like Amazon, as well as independent e-commerce sites. Success in online retail often depends on website usability, efficient logistics, and effective digital marketing.

What are some common challenges faced by professionals working in online retail, and how can they be addressed?

Professionals in online retail often face challenges such as managing high volumes of customer inquiries, keeping up with fast-changing inventory, and adapting to new e-commerce technologies. Staying organized and using efficient inventory management systems can help prevent errors and ensure product availability. Additionally, developing strong communication skills and familiarity with customer service platforms is essential for addressing customer concerns quickly and effectively. Ongoing learning and adaptability are key to thriving in this dynamic environment.

What are the key skills and qualifications needed to thrive in online retail, and why are they important?

Success in Online Retail requires knowledge of e-commerce platforms, digital marketing, and inventory management, often supported by a background in business, marketing, or related fields. Familiarity with tools such as Shopify, WooCommerce, analytics software, and customer relationship management (CRM) systems is typically necessary. Strong customer service skills, attention to detail, and adaptability help professionals excel in this dynamic environment. These abilities are crucial for driving sales, maintaining customer satisfaction, and staying competitive in the rapidly evolving online marketplace.

What is the difference between Online Retail and E-commerce Customer Service Representative?

AspectOnline RetailE-commerce Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experience helpfulHigh school diploma; customer service skills
Work EnvironmentPhysical retail stores, warehouses, or online platformsOnline chat, email, or phone support for e-commerce sites
Employer & Industry UsageRetail companies with online and physical storesE-commerce companies, online marketplaces
Common Search & ComparisonFocuses on sales, inventory, and store operationsFocuses on customer support, issue resolution, and order assistance

Online Retail involves managing sales, inventory, and store operations in physical or online stores, while E-commerce Customer Service Representatives primarily handle customer inquiries and support via online channels. Both roles are essential in the retail industry but differ in daily tasks and focus areas.

What are the most commonly searched types of Retail jobs in Rome, NY?

The most popular types of Retail jobs in Rome, NY are:

What are popular job titles related to Online Retail jobs in Rome, NY?

For Online Retail jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Online Retail jobs in Rome, NY look for?

The top searched job categories for Online Retail jobs in Rome, NY are:

What cities near Rome, NY are hiring for Online Retail jobs?

Cities near Rome, NY with the most Online Retail job openings:

Infographic showing various Online Retail job openings in Rome, NY as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, 3% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Retail Sales Consultant

AT&T

Columbia Center, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 731 frontline employees who took The Breakroom Quiz

53rd of 99 rated telecommunications companies


Job description

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.

Let's talk about what to expect:

  • On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
  • You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
  • You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
  • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs.
  • Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

Our new Retail Sales Consultants earn between $48,914 and $75,000, including hourly pay and uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on all sales goals being met and/or exceeded.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our sales team? Apply today.

#ConnectingOurCommunities

Weekly Hours:

40

Time Type:

Regular

Location:

USA:WA:Kennewick:1103 N Columbia Center Blvd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.


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