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Online Retail Associate Jobs in Decatur, GA (NOW HIRING)

Ross Stores, Inc

Retail Associate

Decatur, GA · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Alpharetta, GA · On-site

$14.25 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Austell, GA · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Mableton, GA · On-site

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Acworth, GA · On-site

$13.50 - $15.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Smyrna, GA · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Lithonia, GA · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Stone Mountain, GA · On-site

$13.75 - $15.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Roswell, GA

$14.25 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Mableton, GA · On-site

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Atlanta, GA · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Conyers, GA · On-site

$13.25 - $15.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Morrow, GA · On-site

$14.50 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Atlanta, GA · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Acworth, GA · On-site

$13.50 - $15.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Mableton, GA

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Atlanta, GA · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Atlanta, GA · On-site

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Atlanta, GA · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Mableton, GA

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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All JobsOnline Retail Associate JobsOnline Retail Associate Jobs in Decatur, GA

Online Retail Associate information

See Decatur, GA salary details

$9

$17

$38

How much do online retail associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online retail associate in Decatur, GA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.88 per hour, depending on experience, location, and employer.

What is an online retail associate?

Online Retail Associates are professionals who support the operations of an online store or e-commerce platform. Their responsibilities typically include processing orders, answering customer inquiries, managing product listings, and ensuring a smooth shopping experience for customers. They may also assist with inventory management, returns, and collaborating with other departments to resolve issues. Strong communication and organizational skills are important for this role. Online Retail Associates often work remotely or in fulfillment centers depending on the company.

What are the key skills and qualifications needed to thrive as an online retail associate, and why are they important?

To thrive as an Online Retail Associate, you need a strong understanding of e-commerce platforms, product knowledge, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic digital communication tools is often required. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently managing online sales, delivering a positive customer experience, and supporting overall business operations.

How does an online retail associate typically collaborate with other departments to ensure smooth order fulfillment?

As an Online Retail Associate, you will regularly coordinate with teams such as inventory management, customer service, and shipping to ensure accurate and timely order processing. This collaboration often involves updating stock levels, resolving order discrepancies, and communicating customer needs or feedback to the appropriate departments. Effective teamwork and clear communication are essential for handling peak periods and maintaining a seamless online shopping experience for customers.

What is the difference between Online Retail Associate vs Customer Service Representative?

AspectOnline Retail AssociateCustomer Service Representative
Primary RoleAssist customers with online shopping, order processing, and product inquiriesHandle customer inquiries, complaints, and support via various channels
Work EnvironmentOnline platforms, retail websites, e-commerce settingsCall centers, retail stores, online support channels
Required SkillsProduct knowledge, communication, basic tech skillsCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service experience preferredNone typically required, customer service experience preferred

Both roles involve customer interaction but differ mainly in their focus. Online Retail Associates primarily support online shopping experiences, while Customer Service Representatives handle a broader range of customer issues across multiple channels. Understanding these differences helps job seekers target the right roles in the retail and customer support industries.

What cities near Decatur, GA are hiring for Online Retail Associate jobs?

Cities near Decatur, GA with the most Online Retail Associate job openings:

Online Retail Associate jobs near you

Retail Associate

Decatur, GA • On-site

Ross Stores, Inc
Retail • 10K+ employees
Learn more about Ross Stores, Incexternal

$15 - $17/hr

Part-time

Re-posted 14 days ago

Key responsibilities

  • Assist Customers by providing prompt, courteous, and knowledgeable service, including helping with merchandise and answering questions.

  • Maintain a clean and organized store environment by performing cleaning tasks, replenishing supplies, and ensuring merchandise presentation standards are met.

  • Ensure safety and security on the sales floor by practicing safe behaviors, reporting unsafe conditions, and supporting loss prevention policies.

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.  The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.  Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times.  Responds to Customer Service calls immediately.  Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.  Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills. 
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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