Online Reputation Analyst
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... Respond to customer inquiries via phone, email, and online communication platforms * Maintain ...
Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... Respond to customer inquiries via phone, email, and online communication platforms * Maintain ...
... basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required--we provide full ...
... basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required--we provide full ...
Kaysville, UT · On-site +1
$23 - $40/hr
Proficiency in QuickBooks Online preferred * Strong written and verbal communication skills ... Remote within the U.S. only. Must be authorized to work in the United States. Our team is founded ...
Kaysville, UT · On-site +1
$23 - $40/hr
Proficiency in QuickBooks Online preferred * Strong written and verbal communication skills ... Remote within the U.S. only. Must be authorized to work in the United States. Our team is founded ...
Kaysville, UT · Remote
$23 - $40/hr
Proficiency in QuickBooks Online preferred * Strong written and verbal communication skills ... Remote within the U.S. only. Must be authorized to work in the United States. Our team is founded ...
Kaysville, UT · Remote
$23 - $40/hr
Proficiency in QuickBooks Online preferred * Strong written and verbal communication skills ... Remote within the U.S. only. Must be authorized to work in the United States. Our team is founded ...
Farmington, UT · Remote
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
Farmington, UT · Remote
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... Remote work applicants may not work from the following states:California. - **Please note that the ...
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... Remote work applicants may not work from the following states:California. - **Please note that the ...
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...
Quick apply
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...
Farmington, UT · Remote
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
Quick apply
Farmington, UT · Remote
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
Farmington, UT · On-site +1
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
Farmington, UT · On-site +1
$10/hr
ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... online and over the phone. *This is a work from home position* >>>>> Due to our current state ...
Ogden, UT · Remote
Sales Team Leader (Remote) - Globe Life American Income Division | Zuzick Organization Are you a motivated sales professional ready to step into leadership? Globe Life American Income Division:
Ogden, UT · Remote
Sales Team Leader (Remote) - Globe Life American Income Division | Zuzick Organization Are you a motivated sales professional ready to step into leadership? Globe Life American Income Division:
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Roy, UT · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Roy, UT · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
$14.67 - $16.61
5% of jobs
$16.61 - $18.55
10% of jobs
$20.39 is the 25th percentile. Wages below this are outliers.
$18.55 - $20.49
11% of jobs
$20.49 - $22.43
2% of jobs
$22.43 - $24.37
17% of jobs
The median wage is $26.30 / hr.
$24.37 - $26.30
5% of jobs
$26.30 - $28.24
10% of jobs
$28.24 - $30.18
11% of jobs
$30.97 is the 75th percentile. Wages above this are outliers.
$30.18 - $32.12
12% of jobs
$32.12 - $34.06
11% of jobs
$34.06 - $36
7% of jobs
$14
$26
$35
The qualifications to get an online remote job depend entirely on the type of work you do. If you work from home in education, such as an online instructor for a community college, you need a master's degree in your field. To teach online high school, you need to have teaching credentials and several years of experience. Home-based work as a web designer or computer programmer typically requires a bachelor's degree in Information Technology (IT), graphic design, or computer science. Home-based transcriptionist work typically requires completing a postsecondary non-degree program in legal or medical transcription.

8.1
Based on 51 frontline employees who took The Breakroom Quiz
59th of 150 rated financial services
In today’s digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position uses data, member feedback, review trends, and digital listening tools to identify risks, uncover opportunities, and provide actionable insights that support member satisfaction, brand trust, loan growth, and overall business performance. This position will be responsible for coordinating those efforts across multiple departments such as Member Experience and Complaint Management.
Monitoring and Analyzing Online Presence
The Online Reputation Analyst monitors select digital channels for mentions of the credit union, including but not limited to review platforms, app stores, and other public-facing sources. Rather than simply tracking mentions, this role evaluates sentiment, identifies recurring themes, measures reputation trends, and flags emerging issues that may affect member trust or business outcomes.
Review Response Support and Insight Development
The analyst supports timely and professional review engagement by evaluating review content, identifying response priorities, and helping ensure member feedback is routed appropriately. This role also analyzes positive and negative review patterns to determine what members value most, where service gaps may exist, and which locations, channels, or experiences may require additional attention.
Coordinating Social, Complaint Management, and Branch Issues
The analyst identifies potential issues raised through reviews and online conversations, assesses their severity, and coordinates with the appropriate teams, including complaint management, social media, branches, ATM services, and other operational groups. By maintaining clear documentation and communication, the analyst helps ensure concerns are addressed quickly while also capturing recurring issues that may indicate broader operational or member-experience trends.
Reporting, Dashboards, and Performance Measurement
The analyst develops and maintains reports, dashboards, and summaries that communicate online reputation performance to marketing and leadership teams. Key areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement.
Developing Data-Informed Reputation Strategies
To strengthen the credit union’s online reputation, the analyst recommends strategies based on data and observed member feedback. These recommendations may support content planning, local branch reputation priorities, SEO and review visibility, public relations alignment, member-experience improvements, and proactive reputation risk management.
Crisis and Issue Analysis
In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.
REQUIRED QUALIFICATIONS:
• Bachelor’s degree in marketing, communications, business analytics, public relations, data analytics, or equivalent career experience.
• Four years of experience in marketing, social media, public relations, reputation management, member experience, business analysis, or a related field.
• Experience analyzing review data, social media metrics, sentiment, customer feedback, or digital performance indicators.
• Ability to create clear reports, dashboards, summaries, and recommendations for cross-functional stakeholders.
PREFERRED QUALIFICATIONS:
• Familiarity with online review platforms, social listening tools, Google Business Profiles, social media platforms, or reputation management software preferred.
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Finance and insurance
1,001 - 5,000 Employees
Ogden, UT, US
1939